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Clarion Inn & Suites Airport

211 reviews
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Traveller (56)
Room & Suite (45)
Dining (2)
Overview
  • Excellent34%
  • Very good26%
  • Average17%
  • Poor9%
  • Terrible14%
Travellers talk about
“room was clean”(16 reviews)
“an older hotel”(5 reviews)
“choice hotels”(6 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Free Airport Transportation
2.5 Star Hotel
All hotel details
Offers from Clarion Inn & Suites Airport
Special Offer: Choice Privileges Points
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Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (211)Write a Review
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11 - 15 of 211 reviews
Reviewed 6 August 2017

I was forced to stay at The Clarion after my flight home was cancelled. The first room I was checked into, room 224, was hot and the window AC unit kept turning off. It had a sign on it instructing guests to leave it off...More

2  Thank MSUalum12345
Response from Chelsea L, Director of Sales at Clarion Inn & Suites AirportResponded 9 August 2017

Dear MSUalum12345, Thank you for taking the time to review your recent stay with us. All feedback is very important to us and we strive to make every guest as comfortable as possible. We are sorry to hear you had such a unsatisfactory stay. We...More

Reviewed 4 August 2017 via mobile

Outdated. Black mold on washroom ceilings and surrounding walls. "Yeah, bathroom fans don't work. I don't think any of them work". However, they did move us to another room with similar attributes. Very friendly staff. Willing to please.More

Thank Martin H
Response from Chelsea L, Director of Sales at Clarion Inn & Suites AirportResponded 9 August 2017

Dear Martin H, I'm very sorry that condition of your bathroom disrupted what was a great stay. As we update and improve our guest offerings, we are striving to minimize the issues such as fans and ceilings. I regret that we fell short during your...More

Reviewed 3 August 2017 via mobile

Front desk clerk is very friendly, but housekeeping is deplorable. We tip generously and hope that during our 4 night stay the room will be clean. Request for clean sheets - denied; Request for clean towels - denied; Wash the glasses -denied; vacuum the floor...More

1  Thank letstravelTx
Response from Chelsea L, Director of Sales at Clarion Inn & Suites AirportResponded 9 August 2017

Dear LetstravelTX, I would like to thank you for taking the time to review our property on your recent stay. I regret the level of service you received while staying with us. This is not up to our high standards we hold ourselves to. I...More

Reviewed 1 August 2017 via mobile

I spoke to someone three days before my reservation about how I needed an early check-in. The guy in the phone said he understood and that there was no problem and I'd be able to get in early. But he told me to call and...More

Thank Amanda C
Response from Chelsea L, Director of Sales at Clarion Inn & Suites AirportResponded 9 August 2017

Dear Amanda C, Thank you for taking the time to review our property your feedback is very valuable. I would like to apologize for the miscommunication you faced. Unfortunately we can never guarantee a early check in due to previous nights and housekeeping. I am...More

Reviewed 20 July 2017

Our room was clean, but showing signs of wear in a number of places. Nice selection at breakfast including potatoes, eggs, bacon and sausage. They offered an hot entree in the evenings, Monday thru Friday. It was a stir fry one night and shepard's pie...More

Thank GMJinTN
Response from Chelsea L, Director of Sales at Clarion Inn & Suites AirportResponded 26 July 2017

Dear GMJinTN Thank you for taking the time to review your recent stay. We are in the process of renovations. We are glad your overall stay was satisfactory and hope you decide to stay again in the near future!

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About
Amenities
Top amenities
Free Parking
Pool
Room Service
Spa
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Shuttle Bus Service
Room Service
Airport Transportation
Breakfast included
Self-Serve Laundry
Dry Cleaning
Business Centre with Internet Access
Laundry Service
Concierge
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Spa
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$67 - US$126 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$67 - US$126 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (56)
Room & Suite (45)
Dining (2)
Pool & Beach (1)
Hotel & Grounds (18)
Bathroom (13)
Business Centre & Event Rooms (2)
Questions & Answers
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Brandee B
22 January 2015|
AnswerShow all 2 answers
Response from rcowen | Reviewed this property |
Not that I saw but call them to find out. Unless the price is much lower than elsewhere, I would avoid this hotel until it's undergone a major update.
0
Votes
Room Tips
"Check mechanical units before unpacking."
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"would not recommend anything about this hotel!"
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"There's only ONE ENTRANCE, get a room close to it or you'll be walking quite a distance. Park in..."
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"we love our room"
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