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Courtyard Grand Rapids Airport

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Courtyard Grand Rapids Airport
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75 Reviews from our TripAdvisor Community

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Showing 75: English reviews
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Marlton, New Jersey
Reviewed 5 weeks ago

Another good Courtyard experience. Location is great close to airport. Beds were comfortable, room was good size, bistro area was nice and clean, staff was very pleasant, overall another good stay at the courtyard.

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Thank kkrezz
NJ
Reviewed 15 February 2017

No complaints at all about this hotel, standard Courtyard Marriott. The staff was very friendly at the front desk and at the Bistro where I got breakfast. Breakfast took longer than I was quoted and they don't have room service so I ended up waiting around downstairs longer than I expected to which was the only minor issue. Room was...

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Thank ISellSyn
Birmingham, Michigan, United States
Reviewed 9 February 2017

Stayed here overnight before a meeting on the north side of town the next day. (There isn't much on the north side of Grand Rapids). This is a typical Courtyard property. Definitely not brand new, but well maintained. The room was maybe a little smaller than others I've stayed in, but fine.

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Thank KidDocDMC
Kyle H, Manager at Courtyard Grand Rapids Airport, responded to this review

Good morning KidDocDMC. Thank you for taking the time to leave a review of our property here on TripAdvisor. We do strive to maintain our property and are glad to hear that it gets noticed. We hope to see you the next time you back to Grand Rapids.

Detroit, Michigan
Reviewed 12 January 2017

We booked this hotel because we had no other choice, our sports team selected the hotel. The rooms were adequate, but nothing special. The bed was TERRIBLE!!!!! Any little movement bed made noises and was not comfortable. The room also had a dark and damp fell to it. Breakfast was not included in the rate price. Instead, if you want...

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Thank MelM1977
Kyle H, Manager at Courtyard Grand Rapids Airport, responded to this review

Good morning MelM1977, I am sorry to hear that your stay with us at the Courtyard Grand Rapids Airport wasn't up to you or our standards. I am taking your comments and concerns into our next manager's meeting to use as a training piece. Thank you

New York City, New York
Reviewed 10 January 2017

Good location for a quick visit, really friendly staff and ok coffee available 24h. rooms are old and need to be renovated and the hotel should really have a airport shuttle yet again the friendly staff make up for it all.

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Thank brucegurfein
Kyle H, Manager at Courtyard Grand Rapids Airport, responded to this review

Good morning brucegurfein, I'm glad to hear that you are enjoying our staff while you are here in Grand Rapids. We hope that the next time your travels bring you here, we get the opportunity to host you again!

Michigan
Reviewed 5 January 2017 via mobile

Altho small with an indistinguisable location, great little hotel for the travel tired and weary. Updated and super clean rooms, soft thick towels, quiet halls, what a welcome rest from a 20 hr travel day. Super-friendly and service oriented staff. Has a bistro and bar, pool and exercise room..collapse here...will definitely be back

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Thank Sandra J
Kyle H, Manager at Courtyard Grand Rapids Airport, responded to this review

Good morning Sandra J. Thank you for the kind words in the review of our property. We are glad to hear that you enjoyed your stay and that you will be back! We look forward to serving you again.

Roscommon, Michigan
Reviewed 28 December 2016

We stayed here one night. Beds a bit hard though rooms were very clean and spacious. Breakfast was great and kitchen staff was very friendly and accommodating. Lobby staff was nice as well. Easy on off I-96.

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Thank pogoogop
Kyle H, Manager at Courtyard Grand Rapids Airport, responded to this review

Good morning pogoogop. Thank you for taking the time to leave us a review here on TripAdvisor. We are glad to hear that you enjoyed your time with us. We hope to see you again in the future!

Lebanon
Reviewed 9 November 2016

Stayed at the courtyard for one night. The rooms are tired and they were extremely noisy. There were kids running and screaming all over the lobby as well as in the room above my room. The AC was noisy. However, the most disappointing issue was the fact that the hotel had no airport shuttle, which meant an additional 30 dollars...

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Thank Harmanani
Kyle H, Manager at Courtyard Grand Rapids Airport, responded to this review

Good afternoon Harmanani. I am sorry to hear that your stay was not up to your expectations. We do our best to control the different groups that we have in house, but sometimes it does prove difficult. I understand the confusion in regards to not having a shuttle here on property. Unfortunately, the "airport" designation of our name was added...

Boston, MA
Reviewed 18 October 2016

This was a pretty basic hotel at a very good price. It's toward the end of the shopping district, but it doesn't take long to get anywhere in Grand Rapids, so it wasn't a problem. There is a Starbucks coffee bar/breakfast bar in the lobby that appeared to only be open in the morning. No continental breakfast. Comfortable pillows/beds/room.

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Thank PookieBoston
Kyle H, Manager at Courtyard Grand Rapids Airport, responded to this review

Good morning PookieBoston, Thank you for taking the time to leave a review of the hotel on TripAdvisor. We hope to have you back when you come back to Grand Rapids.

Elkhart, Indiana
Reviewed 26 September 2016

We checked in late at night to find out the elevator was down. When we got to the room I checked to see if we had coffee for the morning, and there wasn't any, not even a cup to put it in. No big deal, ill just get it in the morning from starbucks. There was no tissue in the...

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Helpful?
Thank Brooke R
Kyle H, Manager at Courtyard Grand Rapids Airport, responded to this review

Good morning Brooke R. I am sorry to hear that your stay was less than ideal when you visited us. I can assure you that the problems you experienced were an isolated incident and that I am using your review as a training session for all of my employees. Thank you and have a great day.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Courtyard Grand Rapids Airport offers ideal amenities in the perfect location. Our Grand Rapids airport hotel is located along I-96, just two miles from Gerald R. Ford International Airport and seven miles east of Downtown Grand Rapids. ... more   less 

Additional Information about Courtyard Grand Rapids Airport

Address: 4741 28th St SE, Grand Rapids, MI 49512-1915
Region: United States > Michigan > Kent County > Grand Rapids
Price Range: €109 - €189 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Grand Rapids Airport 3*
Number of rooms: 84
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Also Known As:
Courtyard By Marriott Grand Rapids Airport Hotel Kentwood
Kentwood Marriott
Kentwood Courtyard
Courtyard Hotel Kentwood
Courtyard Kentwood
Hotel Style:
#5 Business Hotel in Grand Rapids
#8 Romantic Hotel in Grand Rapids
#15 Family Hotel in Grand Rapids
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Grand Rapids Airport staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Shop around before booking here”
 of 5 bubbles MelM1977, 12 Jan 2017 | Read review
“Third floor have balconies, with a view of...28th Street, haha. But still, you can sit out there and get some fresh air.”
 of 5 bubbles LetsGo2Paris, 5 Jul 2016 | Read review
“Top floor, north side overlooking the small creek.”
 of 5 bubbles gfmsugrad, 21 Jun 2016 | Read review
“For only a few more $$$ per night.....a suite is a nice choice.”
 of 5 bubbles hastingsmgc, 24 Jan 2016 | Read review
“3rd floor balcony room with a view facing the trees”
 of 5 bubbles rustyo788, 26 Oct 2015 | Read review
5 of 5