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Holiday Inn Grand Rapids Downtown

HolidayInn.comUS$156*
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GreenLeadersSilver level
02/04/2017 03/04/2017
1 room 2 adults 0 children
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Holiday Inn Grand Rapids Downtown
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439 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Grand Rapids Downtown
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Showing 433: English reviews
Chicago, Illinois
Reviewed 6 February 2015

Upon reflection, I realize that we have stayed at this hotel more than any other in America. How can this be you wonder? Grand Rapids? It may be a surprise to some but Grand Rapids is one of the great beer destinations in the World (not exaggerating), and is also close to many others in the beer-centric state of Michigan....

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Helpful?
1Thank Aylwin_Forbes
Caitlin P, Front Office Manager at Holiday Inn Grand Rapids Downtown, responded to this review

Dear Aylwin_Forbes, What a delightful review to read! You captured the essence of our city beautifully, and I am so glad to hear that you enjoy staying with us so much! Next time you're in town, make sure you check out our Beer City USA Package (if you haven't already) - it includes a breakfast credit in the Pearl Street...

New York
Reviewed 28 January 2015

I was surprised by how expensive this hotel was given the brand and location, but the staff was very helpful about finding us a room to stay in despite the hotel being nearly at capacity. The hotel is in a nice location, with DeVos Place Convention Center a short, scenic walk across the Grand River. The area of town with...

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Helpful?
Thank videoordvd
Caitlin P, Front Office Manager at Holiday Inn Grand Rapids Downtown, responded to this review

Dear videoordvd, Thank you for posting about your stay with us! Being located right off of the expressway and still within walking distance of all of the attractions Downtown Grand Rapids has to offer is certainly a benefit for us! I will pass along your comments to our staff, as well! Safe travels!

Reviewed 26 January 2015

Clean and comfy rooms, but in downtown and with a name like Holiday Inn I expected a little bit more. Bathroom was tiny. Literally! Squatty toilet and very shallow tub. Otherwise, standard issue stuff. Expect more for the price and location.

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Helpful?
Thank Abe S
Caitlin P, Front Office Manager at Holiday Inn Grand Rapids Downtown, responded to this review

Dear Abe S., Thank you for posting about our hotel! I am delighted to hear that you found our accommodations comfortable - next time you visit, make sure you check out happy hour in our lounge Monday through Friday 4-6! Safe travels!

Cadillac, Michigan
Reviewed 24 January 2015

While the hotel has been significantly upgraded from what it used to be, it is still your basic Holiday Inn. On the plus side, the downtown location is easy to get to and handy, especially if you are in town for a function at the GVSU Eberhard Center, which is a very easy walk. The room was clean and the...

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Helpful?
Thank DJP1979
Caitlin P, Front Office Manager at Holiday Inn Grand Rapids Downtown, responded to this review

Dear DJP1979, Thank you for posting your comments about our hotel! It's true, our standard rooms do not have a microwave or refrigerator, but for a slight price increase, all of our feature rooms (both kings and two double beds) all have both microwaves and refrigerators, and our king executive rooms have their bathroom sinks contained in the bathroom (as...

Wimberley, Texas
Reviewed 17 January 2015

Good hotel, nothing extraordinary. Good location. They need to upgrade their sheets. They were rough and scratchy. Everything was clean. You walk right in to the bathroom area from the hallway door which is odd. Good for s single business traveler, I guess.

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Helpful?
1Thank TravelerAbroad2
Caitlin P, Front Office Manager at Holiday Inn Grand Rapids Downtown, responded to this review

Dear TravelerAbroad2, Thank you for taking the time to post about our hotel! We appreciate the candid review you have given us. Safe travels!

Middleville, Michigan
Reviewed 15 January 2015

As far as the room and the location, I would give this hotel a five as the rooms were nice, the staff kind. When we arrived, we took our personal items to our room, got things set up so we could return and get ready for the evening event we came to Grand Rapids for. Went downstairs to eat dinner,...

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Helpful?
Thank MichiganTravel888
Caitlin P, Front Office Manager at Holiday Inn Grand Rapids Downtown, responded to this review

Dear MichiganTravel888, Thank you for taking the time to post about your experience during your recent stay. I greatly appreciate you taking the time to bring this matter to my attention and apologize for the inconvenience and disruption you experienced due to the power outage. It is our goal to consistently provide superior service and accommodations and your comments are...

New York City, New York
Reviewed 9 January 2015

Let me preface this by saying I am a businessman who travels a lot and doesn't write reviews. This hell hole has made changed me. Oh god, where to begin. I get to the hotel and the parking lot is not cleared out from snow. I've read on previous reviews that this was a problem and had been fixed (nope)....

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Helpful?
3Thank NewYorkWisconsin
Caitlin P, Front Office Manager at Holiday Inn Grand Rapids Downtown, responded to this review

Dear NewYorkWisconsin, I am sorry to hear you were disrupted by the recent power outage, but thank you for taking the time to post about your stay. We appreciate all feedback from our guests. Safe travels!

Truro, Canada
Reviewed 2 January 2015 via mobile

Recently stayed at the holiday inn GR. Enjoyed our stay and the friendly staff. Room was very clean and great view of the river and downtown. Hottub and pool are great. Fitness room is limited. But full set of dumbells 5-50 and treadmills allows for any traveling workout. Location is close to many of the GR downtown hotspots. Highly recommend...

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Helpful?
Thank Melissa B
Caitlin P, Front Office Manager at Holiday Inn Grand Rapids Downtown, responded to this review

Dear Melissa, Thank you for posting your review of our staff and facilities! We greatly appreciate your comments, and hope to see you again soon! Safe travels!

Chicago, Illinois
Reviewed 29 December 2014

I am an IHG, Hilton, SPG, and Hyatt member, but this is my first stay at an IHG property. First the positives: -Great location. You can walk to most places downtown. -The hotel bar has a good array of various craft beer. -Everyone was very helpful. Upon entering we were greeted with a smile(Samantha, I believe her name was, was...

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Helpful?
3Thank David A
Caitlin P, Front Office Manager at Holiday Inn Grand Rapids Downtown, responded to this review

Dear David A, Wow! Thank you for taking the time to thoroughly review your experience with us! I really appreciate your comments about our hotel and staff, and will be sure to pass them on to Samantha. We hope to see you again soon!

Midland
Reviewed 21 December 2014 via mobile

The hotel is very nice, but it is right next to US 131, so traffic noise is an issue. Otherwise the room was clean and comfortable and the staff was very friendly. When we arrived our reservation was available and check-in was quick. We went to the bar, got snacks and beverages and service was friendly and quick.

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Helpful?
Thank charles819
Caitlin P, Front Office Manager at Holiday Inn Grand Rapids Downtown, responded to this review

Dear Charles819, Thank you for taking the time to post your comments about our hotel. Our proximity to US 131 does make finding our location very easy, but if you prefer a quieter room I recommend requesting an east-facing room next time you're in town! They are our furthest rooms from the expressway and have a view of the city....

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02/04/2017 03/04/2017
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
This 175 room full-service Holiday Inn, officially relaunched in December 2009. All guest rooms have 32" HDTVs, easy chair, large work desk. Rates include complimentary on site parking and wireless internet access. ... more   less 

Additional Information about Holiday Inn Grand Rapids Downtown

Address: 310 Pearl St NW, US 131 and Pearl Street, Grand Rapids, MI 49504-5314
Region: United States > Michigan > Kent County > Grand Rapids
Price Range: €147 - €254 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Grand Rapids Downtown 3*
Number of rooms: 175
Reservation Options:
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Also Known As:
Holiday Inn Grand Rapids Downtown Hotel Grand Rapids
Days Inn Grand Rapids
Grand Rapids Days Inn
Hotel Style:
#3 Green Hotel in Grand Rapids
#16 Family Hotel in Grand Rapids
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Grand Rapids Downtown staff and other travellers.
5 questions
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soo, mi
11 months ago
Clinton, Arkansas
1 month ago
Poole, United Kingdom
4 months ago

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Questions? Get answers from Holiday Inn Grand Rapids Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid freeway noise.”
 of 5 bubbles TomD145, 16 Feb 2017 | Read review
“Room 501 is near the end, close to the stairs, and quite. No view though”
 of 5 bubbles Analyst1953, 31 Jan 2017 | Read review
“The higher floor you get, the better view of the city.”
 of 5 bubbles blamertroy, 7 Dec 2016 | Read review
“Avoid rooms that overlook the highway. Very busy during Art Prize so make reservations early.”
 of 5 bubbles Heretic42, 20 Nov 2016 | Read review
“Lowered number rooms are further from the interstate but not enough to make a huge noise difference.”
 of 5 bubbles charliethepirate, 23 Oct 2016 | Read review
5 of 5
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US$156* /night
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