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Holiday Inn Grand Rapids Downtown

485 reviews
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Traveller (25)
Room & Suite (18)
Dining (2)
Overview
  • Excellent29%
  • Very good44%
  • Average17%
  • Poor6%
  • Terrible4%
Travellers talk about
“ford museum”(27 reviews)
“road noise”(20 reviews)
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Restaurant
Room Service
Family Rooms
3.0 Star Hotel
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (485)Write a Review
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All reviewsthe pearl street grillford museumroad noisewithin walking distancepublic museumacross the riversmall bathroombars and restaurantslobby barconvenient locationart prizeroom was clean and comfortablepool and hot tubwould definitely stay here againbathroom doorvan andel arenaparking lot
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1 - 5 of 479 reviews
Reviewed 1 week ago

The hotel has seen better days - it is now a little tired, with for example, big plasticky phones in all the rooms. It is also by a very busy road that can be noisy. That said, the location is good for the centre of...More

Thank Some D
Hotel's Favourite
Reviewed 15 August 2017 via mobile

My husband and I needed a getaway. While we were in the area he wanted to try the breweries. This location was perfect. It was a short drive to everything. Many places were within walking distance but with all the beggers on every corner, or...More

1  Thank Tammy C
Response from Caitlin P, Front Office Manager at Holiday Inn Grand Rapids DowntownResponded 31 August 2017

Tammy, Thank you for your wonderful post! I'm so happy to hear that you enjoyed your experience at the Holiday Inn Grand Rapids Downtown and that our staff took such good care of you. We hope you'll visit us again the next time you're in...More

Reviewed 2 weeks ago

We needed a nice place, close to the downtown GR hospitals for a good price, on zero notice. This was a nice hotel, clean, great staff in the process of upgrading. Our excellent rating is based on location, parking, staff and value and amenities vs...More

Thank jeweljem
Reviewed 4 weeks ago via mobile

Went to G.R. to brewery-hop with friends and booked 2 rooms at a rate of $173 each. When checking in, the rate said $196 and I confirmed that this rate had already included taxes and fees. I was told that it did. When the receipt...More

Thank Courtney T
Response from Caitlin P, Front Office Manager at Holiday Inn Grand Rapids DowntownResponded 2 weeks ago

Courtney, Thank you for taking the time to post. I am so sorry to hear about your experience, and want to assure you that the appropriate measures have been taken in order to ensure a situation similar to yours can be avoided in the future....More

Reviewed 12 January 2018

Nasty Smelly Hotel with Bed Bugs. Staff and Management doesn't Care. They Over Charge and they deny everything. Do not stay at this hotel. Many other good options in area. I am a IHG spire . elite member and have never had to write a...More

Thank Jim L
Response from Caitlin P, Front Office Manager at Holiday Inn Grand Rapids DowntownResponded 4 weeks ago

Jim, I'm very sorry to see this post. The Holiday Inn Grand Rapids Downtown is a completely non-smoking facility in accordance with Michigan State Law. As such, upon arrival we have all of our guests initial their registration cards acknowledging that any evidence of smoking...More

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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Room Service
Hotel Amenities
Free Parking
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Room Service
Multilingual Staff
Self-Serve Laundry
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$155 - US$272 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Grand Rapids
#14 Family Hotel in Grand Rapids
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$155 - US$272 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Grand Rapids
#14 Family Hotel in Grand Rapids
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (25)
Room & Suite (18)
Dining (2)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
shire42
25 July 2017|
AnswerShow all 2 answers
Response from Tom D | Reviewed this property |
About half a mile from downtown, and across the street from the Gerald Ford museum.
0
Votes
Patricia F
3 July 2017|
AnswerShow all 2 answers
Response from Tom D | Reviewed this property |
Call hotel and ask.
0
Votes
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123
Room Tips
"Can't help, won't be staying at this property again"
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"Corner King Rooms on higher floors."
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"Location is the key, it is located in downtown area, so no major highway noise."
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"I don't believe there's a difference in location - it's right off the expressway and across the..."
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