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    Best Western Hospitality Hotel & Suites

    5500 28th St SE, Grand Rapids, MI 49512-2052
    +1 855-784-0280
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    24/12/2017 25/12/2017
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    US$103
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    Traveller (108)
    Room & Suite (31)
    Dining (14)
    Overview
    • Excellent42%
    • Very good25%
    • Average16%
    • Poor9%
    • Terrible8%
    Travellers talk about
    “jacuzzi room” (6 reviews)
    “hot tub” (31 reviews)
    “waffles” (21 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Free Airport Transportation
    Room Service
    Suites
    Fitness centre
    Multilingual Staff
    Pets Allowed
    Wheelchair Access
    Business Centre
    Laundry Service
    Housekeeping
    Self-Serve Laundry
    Shuttle Bus Service
    2.5 Star Hotel
    All hotel details
    Offers from Best Western Hospitality Hotel & Suites
    Special Offer: BOOK DIRECT & SAVE
    Hotel deals
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    Rooms
    24 Dec25 Dec
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (575)
    There are newer reviews for Best Western Hospitality Hotel & Suites
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    81 - 85 of 573 reviews

    Reviewed 10 April 2017

    Very nice - clean room. Stayed for 5 days and it was a good place. Great to have refrigerator and microwave in room. Breakfast pretty good - didn't have dinner. The room was clean - did not have issues with any smoke, like in some...More

    Thank Karen H
    Response from Everest K, General Manager at Best Western Hospitality Hotel & SuitesResponded 13 April 2017

    Karen - Thank you for your great review and kind words! I'm so pleased you enjoyed your stay! We hope you choose to stay with us in your future travels!

    Reviewed 5 April 2017

    After a long day of work (traveling) you expect to be able to relax and watch tv and be able to access the internet. They only have 10 crappy channels and the internet cuts out every 5 minutes. Then I couldn't even get back on...More

    Review collected in partnership with Best Western
    Thank tarav885
    Response from Everest K, General Manager at Best Western Hospitality Hotel & SuitesResponded 6 April 2017

    Tara - On behalf of our entire team I would like to apologize for your less than excellent stay. We like to provide our travelers a home away from home when they are on the road and I am sincerely sorry for the issues you...More

    Reviewed 3 April 2017

    We spent a night in Grand Rapids recently and checked in at Best Western. Perhaps because it was a weekday stay the room price was reasonable. We enjoyed our stay and the free breakfast the next morning. Over all it was a good experience.

    Review collected in partnership with Best Western
    Thank Vinod M
    Response from Everest K, General Manager at Best Western Hospitality Hotel & SuitesResponded 5 April 2017

    I was so happy to hear that you had such a pleasant experience during your stay! I'm pleased that you chose to stay with us and hope you choose us again in your future travels!

    Reviewed 2 April 2017

    Heat source blew right in to my face of the room that we ended up in after having to be given a different room than the stale smoked in first room. Staff was pleasant and efficient in accommodating the change. It was frustrating considering the...More

    Review collected in partnership with Best Western
    Thank glro68
    Response from Everest K, General Manager at Best Western Hospitality Hotel & SuitesResponded 6 April 2017

    I would like to sincerely apologize for the difficulties you faced during your stay. While I was happy to hear you found our staff accommodating, you should not have had to deal with those issues in the first place. That certainly is not the experience...More

    Reviewed 31 March 2017

    This hotel was a great value for the price paid. It had a comfortable bed, was quiet, clean and tidy and had nice amenities. Pool was clean and the breakfast and dinner foods were decent for hotel food offerings. I'd stay here again on another...More

    Review collected in partnership with Best Western
    Thank carolbS8262FQ
    Response from Everest K, General Manager at Best Western Hospitality Hotel & SuitesResponded 4 April 2017

    Carol - I was delighted to see your 5 star rating and to read your kind words. I am always thrilled when a guest has a great stay and is also able to enjoy some of the "extras" that we offer! thanks for staying with...More

    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Pool
    • Breakfast included
    • Room Service
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Meeting Rooms
    • Airport Transportation
    • Laundry Service
    • Banquet Room
    • Self-Serve Laundry
    • Breakfast included
    • Multilingual Staff
    • Conference Facilities
    • Shuttle Bus Service
    • Room Service
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Hot Tub
    • Pool
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$86 - US$131 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #16 Business Hotel in Grand Rapids
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms ,
    • Family Rooms
    • Number of rooms
    • 120
    • Reservation Options
    • TripAdvisor is proud to partner with Best Western, Booking.com, Priceline, Travelocity, Hotels.com, Expedia, Hotwire, Orbitz, getaroom.com, Cancelon, HotelQuickly and TripOnline SA so you can book your Best Western Hospitality Hotel & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Michigan >
    • Kent County >
    • Grand Rapids
    • Also Known As
    • Best Western Hospitality Hotel Grand Rapids ,
    • Best Western Hospitality Hotel And Suites ,
    • Best Western Grand Rapids ,
    • Grand Rapids Best Western
    Add Photo Photos
    Traveller (108)
    Room & Suite (31)
    Dining (14)
    Pool & Beach (7)
    Hotel & Grounds (76)
    Bathroom (12)
    Business Centre & Event Rooms (2)
    Family and Play Areas (1)
    Nearby
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    Ask a question
    Questions & Answers
    duber2016
    27 October 2016|
    Answer
    Response from Sharyl B | Property representative |
    Yes, we do offer a medical discount for anyone needing it. Feel free to give us a call anytime for more information.
    0
    Votes
    bellealice
    7 June 2016|
    AnswerShow all 3 answers
    Response from William S | Reviewed this property |
    Yes the pool is warm not freezing cold like some hotels. They also have a hot tub which is very nice
    1
    Vote
    debj122015
    25 October 2015|
    AnswerShow all 4 answers
    Response from Mar R R | Reviewed this property |
    Sorry, I am not familiar with that information. As someone else stated calling the front desk is best.
    0
    Votes
    Room Tips
    "I liked being on the second floor. There is an elevator that takes you right up."
    Read review
    "They provided a discounted rate due to our circumstances!"
    Read review
    "Accessible, Quiet stay, Extremely Comfortable"
    Read review
    "Great room at a great price!"
    Read review
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