We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
09/07/2017 10/07/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Best Western Hospitality Hotel & Suites

    5500 28th St SE, Grand Rapids, MI 49512-2052
    Hotel website
    Save
    Best prices for your stay
    09/07/2017 10/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$265
          US$147
          US$148
          US$148
          Traveller (70)
          Room & Suite (22)
          Dining (5)
          Comfort Inn Airport
          423 reviews
          #7 of 49 hotels in Grand Rapids
           
          Drury Inn & Suites Grand Rapids
          125 reviews
          #3 of 49 hotels in Grand Rapids
           
          Country Inn & Suites By Carlson, Grand Rapids East
          930 reviews
          #2 of 49 hotels in Grand Rapids
           
          Baymont Inn & Suites Grand Rapids Airport
          817 reviews
          #25 of 49 hotels in Grand Rapids
           
          Overview
          • Excellent42%
          • Very good25%
          • Average16%
          • Poor9%
          • Terrible8%
          Travellers talk about
          “jacuzzi room” (6 reviews)
          “hot tub” (28 reviews)
          Free Wifi
          Free Parking
          Breakfast included
          Air Conditioning
          Pool
          Non-Smoking Hotel
          Free Airport Transportation
          Room Service
          Suites
          Fitness centre
          Multilingual Staff
          Pets Allowed
          Wheelchair Access
          Business Centre
          Laundry Service
          Self-Serve Laundry
          Shuttle Bus Service
          2.5 Star Hotel
          All hotel details
          Offers from Best Western Hospitality Hotel & Suites
          Special Offer: $10 GIFT CARD EVERY NIGHT
          Hotel deals
          {"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
          Comfort Inn Airport
          423 reviews
          #7 of 49 hotels in Grand Rapids
           
          Drury Inn & Suites Grand Rapids
          125 reviews
          #3 of 49 hotels in Grand Rapids
           
          Country Inn & Suites By Carlson, Grand Rapids East
          930 reviews
          #2 of 49 hotels in Grand Rapids
           
          Baymont Inn & Suites Grand Rapids Airport
          817 reviews
          #25 of 49 hotels in Grand Rapids
           
          Rooms
          9 Jul10 Jul
          |
          1 room, 2 adults, 0 children
          Standard Room

          Getting you more information on this room

          Free Cancellation
          Select
          Show Available Rooms
          Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 10 partner sites to see rooms from US$146.
          We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Grand Rapids hotels with availability
          Standard Room

          Getting you more information on this room

          Free Cancellation
          Select
          {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "488f09eabe164caba9f81b5199c8d19f", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":90046,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[78338112],"additionalContentIds":[],"pollCount":0,"checkin":{"day":9,"month":7,"year":2017},"checkout":{"day":10,"month":7,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":146,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"488f09eabe164caba9f81b5199c8d19f","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":265,"lowestMetaPrice":146,"additionalPartner":false,"highestMetaPriceDisplay":265,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":265,"lowestMetaPrice":146,"highestMetaPriceDisplay":265,"hotelName":"Best Western Hospitality Hotel & Suites","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjQ4OGYwOWVhYmUxNjRjYWJhOWY4MWI1MTk5YzhkMTlmIiwiQUlLIjoiOTZkNDU1MWMzNTJhNGNlMGFlYmE3YTgyYjRlNmFjMTcifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "09/07/2017", "checkOut": "10/07/2017", "lowestPrice": "US$146", "hasDates": true, "hacComplete": true, "contentIdMappings": {"79404952":"CheapTicketsEWS","47549137":"BestWestern","109274811":"HotelsCom2IB","53898239":"TravelocityEWS","32712506":"Expedia","78338112":"PricelineIB","79818106":"AgodaIB","78852526":"OrbitzEWS","65674135":"Hotwire","32504416":"BookingCom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","dust":{"sub_header":"ibex_room_grid_hsx__sub_header"},"moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"}},"containerClass":null,"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","dust":{},"moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"}},"containerClass":null,"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"},"moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{}},"containerClass":null,"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
          Write a Review
          Reviews (510)
          Traveller rating
          Traveller type
          Time of year
          Language

          1 - 5 of 510 reviews

          Reviewed 2 days ago

          satisfactory stay. desk personnel at check in extremely helpful. rooms though were just ok. not great. next time in GR, we will check other places, but would stay here in a pinch. continental breakfast was better than average.

          Review collected in partnership with Best Western
          Thank Jennifer B
          Hotel's Favourite
          Reviewed 2 weeks ago

          WE had a group here for a sports camp while using the facilities of the nearby fieldhouse. Our four-night stay (5 rooms for the group) was great. Meagan in the saled department was great to deal with in advance of the stay and Nader the...More

          Thank SportPsychDoc
          Response from Desiree S, General Manager at Best Western Hospitality Hotel & SuitesResponded 2 weeks ago

          On behalf of my entire staff i would like to thank you for your great review and excellent rating! It made our day to hear that you had such a great stay with us! We always strive for an excellent customer service experience and I...More

          Reviewed 1 week ago

          The staff was helpful, friendly, and courteous. The manager was exceptionally helpful. The room was clean and ready for us when we got there. The pool and hot tub areas were clean. I would recommend staying at this Best Western when visiting the Grand Rapids...More

          Review collected in partnership with Best Western
          Thank timjZ8437JA
          Response from Desiree S, General Manager at Best Western Hospitality Hotel & SuitesResponded 1 week ago

          You made our day with your great review and 5 star rating! We love to hear feedback from our guests and when it's as positive as yours we are so gratified! We work hard to provide exceptional customer service and we are so pleased when...More

          Reviewed 3 weeks ago

          Clean , quiet motel In a good location. Minor issues with air unit in room. Comfortable room and good value. The hotel was quiet and the beds were comfortable. Could be a bit more generous with the complimentary shampoos etc. Overall a good hotel for...More

          Review collected in partnership with Best Western
          Thank thomasaQ5976ZS
          Response from Desiree S, General Manager at Best Western Hospitality Hotel & SuitesResponded 3 weeks ago

          Thank you so much for leaving such a great review for us! We love to hear feedback from our guests as it lets us know where we are succeeding and the areas we can improve on. we appreciate you choosing Best Western and we hope...More

          Reviewed 3 weeks ago

          The hotel room smelled like something died in there. We told the front desk and all they had to say was sorry! They said they would give us a % off the rate...but didn't end up doing it because he didn't know how.More

          Review collected in partnership with Best Western
          Thank Margaret M
          Response from Desiree S, General Manager at Best Western Hospitality Hotel & SuitesResponded 3 weeks ago

          Margaret - I would like to sincerely apologize for the disappointment of your stay. The condition of your room in no way reflects our usual high standards, and I am sorry you had to experience that. I also apologize for the frustrations involving the front...More

          Comfort Inn Airport
          423 reviews
          #7 of 49 hotels in Grand Rapids
           
          Drury Inn & Suites Grand Rapids
          125 reviews
          #3 of 49 hotels in Grand Rapids
           
          Country Inn & Suites By Carlson, Grand Rapids East
          930 reviews
          #2 of 49 hotels in Grand Rapids
           
          Baymont Inn & Suites Grand Rapids Airport
          817 reviews
          #25 of 49 hotels in Grand Rapids
           
          About
          Awards & Recognition
          Certificate of Excellence
          Amenities
          • Top amenities
          • Free Parking
          • Fitness Centre with Gym / Workout Room
          • Pool
          • Breakfast included
          • Room Service
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Free Parking
          • Business Centre with Internet Access
          • Meeting Rooms
          • Self-Serve Laundry
          • Breakfast included
          • Multilingual Staff
          • Shuttle Bus Service
          • Room Service
          • Airport Transportation
          • Laundry Service
          • Banquet Room
          • Conference Facilities
          • Room amenities
          • Air Conditioning
          • Refrigerator in room
          • Microwave
          • Things to do
          • Fitness Centre with Gym / Workout Room
          • Hot Tub
          • Pool
          Details
          • Price range
          • US$107 - US$182 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #16 Business Hotel in Grand Rapids
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Accessible rooms ,
          • Family Rooms
          • Number of rooms
          • 120
          • Reservation Options
          • TripAdvisor is proud to partner with Booking.com, Expedia, Best Western, Travelocity, Hotwire, Hotels.com, Priceline, TripOnline SA, Cancelon and HotelQuickly so you can book your Best Western Hospitality Hotel & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • United States >
          • Michigan >
          • Kent County >
          • Grand Rapids
          • Also Known As
          • Best Western Hospitality Hotel Grand Rapids ,
          • Best Western Hospitality Hotel And Suites ,
          • Best Western Grand Rapids ,
          • Grand Rapids Best Western
          Add Photo Photos
          Traveller (70)
          Room & Suite (22)
          Dining (5)
          Pool & Beach (5)
          Hotel & Grounds (48)
          Bathroom (12)
          Family and Play Areas (1)
          Business Centre & Event Rooms (1)
          Nearby
          Baymont Inn & Suites Grand Rapids Airport
          817 reviews
          .18 km away
           
          Econo Lodge & Suites
          164 reviews
          .25 km away
           
          Holiday Inn Express Hotel & Suites Grand Rapids Airport
          247 reviews
          .48 km away
           
          Country Inn & Suites By Carlson, Grand Rapids Airport
          430 reviews
          .40 km away
           
          Nearby Restaurants
          Tim Hortons
          10 reviews
          .21 km away
          Smokey Bones BBQ & Grill
          193 reviews
          1.21 km away
          Bagger Daves
          109 reviews
          .23 km away
          Brann's Steakhouse & Sports Grille
          132 reviews
          .11 km away
          Nearby Attractions
          Sky Zone Indoor Trampoline Park
          29 reviews
          3.65 km away
          Ada Township Covered Bridge
          35 reviews
          5.81 km away
          Gravel Bottom Craft Brewery & Supply
          8 reviews
          6.21 km away
          Quail Ridge Golf Club
          15 reviews
          6.02 km away
          Questions & AnswersAsk a question
          duber2016
          Does hotel offer discount for Spectrum Health clients?
          27 October 2016|
          Answer
          Response from Desiree S | Property representative |
          Yes, we do offer a medical discount for anyone needing it. Feel free to give us a call anytime for more information.
          0
          Votes
          bellealice
          Is the pool nice and warm?
          7 June 2016|
          Answer Show all 3 answers
          Response from William S | Reviewed this property |
          Yes the pool is warm not freezing cold like some hotels. They also have a hot tub which is very nice
          1
          Vote
          debj122015
          Hi I would like to know if there is a shuttle to Meijer gardens and tth schedule. If you do not provide do you know the taxi fare? thank you
          25 October 2015|
          Answer Show all 4 answers
          Response from Mar R R | Reviewed this property |
          Sorry, I am not familiar with that information. As someone else stated calling the front desk is best.
          0
          Votes
          Room Tips
          "I chose a room away from the exit doors in case people came in and out a lot during the evening."
          Read review
          "Don't stay here"
          Read review
          "Main floor close to exits provides extra convenience."
          Read review
          "Ask for a room facing the courtyard. It is away from the parking lots and streets for quietness."
          Read review
          Is This Your TripAdvisor Listing?
          Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing