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Best Western Hospitality Hotel & Suites

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Traveller (109)
Room & Suite (41)
Dining (13)
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Overview
  • Excellent43%
  • Very good25%
  • Average16%
  • Poor9%
  • Terrible7%
Travellers talk about
“hot tub”(31 reviews)
“king suite”(14 reviews)
“waffles”(21 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Free Airport Transportation
2 Star Hotel
All hotel details
Additional information
Offers from Best Western Hospitality Hotel & Suites
Special Offer: BOOK DIRECT & SAVE
Hotel deals
Offers from Best Western Hospitality Hotel & Suites
Special Offer: BOOK DIRECT & SAVE
Hotel deals
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Reviews (602)
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Traveller rating
242
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48
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LanguageEnglish
242
151
99
60
48
Show reviews that mention
All reviewshot tubking suitewafflesbreakfast areafree dinnerpool areagreat place to staynice staybeds were comfortablegrand rapids areaone night staycomplimentary breakfastgreat roomparking lotupon checkup to dateclose to the airport
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1 - 5 of 600 reviews
Reviewed 4 days ago via mobile

Service was great, protein packed breakfast, warm welcome entry. Thank you! They have a nice pool area and roomy exercise room. Room was clean with good lighting. Some places are too busy in their decor. This was simple and inviting and open.More

Thank Camio78
Response from Joanne B, General Manager at Best Western Hospitality Hotel & SuitesResponded 3 days ago

Dear Camio78 Thank you for sharing your experience about your recent stay with us. We are so delighted you enjoyed everything we have to offer and hope the next time you find yourself in Grand Rapids you will be back to see us! Make It...More

Hotel's Favourite
Reviewed 11 April 2018 via mobile

The Best Bestwestern I have had the privilege of residing in. I spent 3 days in this heavenly place. The driver shook my hand & loaded my bag with a warn smile. Karen checked me in with a smile while telling me all about the...More

1  Thank Donald E
Response from Joanne B, General Manager at Best Western Hospitality Hotel & SuitesResponded 12 April 2018

Dear Donald, Thank you so much for sharing your experience with the TripAdvisor Community. We are absolutely delighted that we were able to provide you with exceptional service and that you enjoyed your stay with us, including the complimentary Supper Monday through Thursday. We look...More

Reviewed 1 week ago

PERFECT in nearly every aspect for the annual Rick Mahorn Big Man Camp. Players and coaches enjoyed shuttle pick up from airport, shuttle travel to mall, nearby restaurants and gym just 5-7 minute walk. Hotel staff was GREAT - especially Mrs. Hardiman who handled all...More

Thank SportPsychDoc
Response from Joanne B, General Manager at Best Western Hospitality Hotel & SuitesResponded 1 week ago

Dear SportPsycoDoc, Thank you so much for sharing your experience about your groups recent stay with us. We know you have a lot of hotel choices out there and we are honored you choose us for your groups lodging needs. We hope to see you...More

Reviewed 2 weeks ago

The staff here was really great. We did run into a problem when at 7am a crew started replacing the hallway door to the outside and all the doors in the pool area. We were woken up by power tools. I imagine this won’t happen...More

Thank oishifoodie
Response from Joanne B, General Manager at Best Western Hospitality Hotel & SuitesResponded 1 week ago

Dear oishifoodie, Thank you so much for letting us know about what you liked and what definitely needs improved upon. Unfortunately the crew which came in that morning was scheduled for 10:00 am, however came in early. I don't mean that as an excuse by...More

Reviewed 3 weeks ago

very clean and professional. took an extended amount of time to check into the hotel room and they upgraded my room to a higher package without even requesting - spoke to me on a first name basis while I was checking inMore

Review collected in partnership with Best Western
Thank hockeyhyper17
Response from Joanne B, General Manager at Best Western Hospitality Hotel & SuitesResponded 2 weeks ago

Dear hockeyhyper17 Thank you for your review, we certainly do appreciate when our guest's give us feedback. I would like to apologize that it took an extended amount of time to check you in. I am glad you were upgraded you for the inconvenience. We...More

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About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Breakfast included
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Shuttle Bus Service
Meeting Rooms
Airport Transportation
Laundry Service
Banquet Room
Self-Serve Laundry
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$94 - US$183 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Business Hotel in Grand Rapids
Room types
Non-Smoking Rooms, Family Rooms, Suites, Accessible rooms
Details
Price range
US$94 - US$183 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Business Hotel in Grand Rapids
Room types
Non-Smoking Rooms, Family Rooms, Suites, Accessible rooms
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Traveller (109)
Room & Suite (41)
Dining (13)
Pool & Beach (7)
Business Centre & Event Rooms (2)
Family and Play Areas (1)
Questions & Answers
Ask a question
OliviaJoy1998
6 February 2018|
AnswerShow all 2 answers
Response from Joanne B | Property representative |
You must me 21 to check into a room
1
Vote
duber2016
27 October 2016|
Answer
Response from Joanne B | Property representative |
Yes, we do offer a medical discount for anyone needing it. Feel free to give us a call anytime for more information.
0
Votes
bellealice
7 June 2016|
AnswerShow all 3 answers
Response from William S | Reviewed this property |
Yes the pool is warm not freezing cold like some hotels. They also have a hot tub which is very nice
1
Vote
Room Tips
"All areas of the hotel were quiet.....I was traveling with my mother so the first floor was best"
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"Make sure you give the same respect and the love you wish to receive...and if you don't receive kind..."
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"I liked being on the second floor. There is an elevator that takes you right up."
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"They provided a discounted rate due to our circumstances!"
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