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Best Western Hospitality Hotel & Suites

Traveller (115)
Room & Suite (57)
Dining (19)
Overview
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5500 28th St SE, Grand Rapids, MI 49512-2052 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Free Airport Transportation
2.5 Star accommodation
Additional information
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Offers from Best Western Hospitality Hotel & Suites
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Rooms
23 Dec24 Dec
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (645)
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643 results
Traveller rating
265
163
101
64
50
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Time of year
LanguageEnglish
265
163
101
64
50
Show reviews that mention
All reviews hot tub king suite waffles great place to stay beds were comfortable nice stay grand rapids area indoor pool exercise room complimentary breakfast great room parking lot close to the airport expressway meijer shuttle remodeling
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1 - 5 of 643 reviews
Reviewed 3 days ago

This hotel had friendly staff that were always available. They were quick and courteous. There were nice extras such as a coney dogs and tacos in addition to a deluxe breakfast area. I plan on staying here again and bringing my family.

Review collected in partnership with Best Western
Thank Curiosity44808294938
Hotel's Favourite
Reviewed 18 October 2018

We much enjoyed our 2-night stay at this hotel. Everyone at the front desk was kind, helpful, & attentive! When I made our reservation LATE in the evening, I had a kind & helpful person named Ryan, who handled the reservation very well. At sometime...More

Thank Kay Z
Response from Ryan D, General Manager at Best Western Hospitality Hotel & SuitesResponded 19 October 2018

Dear Kay Z, Thank you so much for sharing your spectacular review and kind words for our staff! We have worked tirelessly to make sure that our staff offers the most exceptional Guest Service possible, and we will continue to offer the best experience that...More

Reviewed 1 week ago

General Manager Ryan Drake and Assistant General Manager Karen Everest were ever so accommodating. Thank you, thank you, thank you for all you did. The breakfast was very nice as well. Hotel is just minutes away from Grand Rapids Gerald R. Ford Airport. Very convenient.More

Thank readytogo85
Response from Ryan D, General Manager at Best Western Hospitality Hotel & SuitesResponded 6 days ago

Dear readytogo85, We appreciate you sharing your great review with the TripAdvisor Community! We are glad that you found our location conveniently located near the Grand Rapids Airport and that our breakfast was enjoyed. We look forward to you coming back and staying with us...More

Reviewed 2 weeks ago

We were staying at an extended stay nearby. When we found out our apartment wouldn't be ready for another 6 days we checked out and checked into this Best Western location. So glad we did. It was far more comfortable and the staff were very...More

Review collected in partnership with Best Western
Thank Discover31748897929
Response from Ryan D, General Manager at Best Western Hospitality Hotel & SuitesResponded 2 weeks ago

Dear Discover31748897929, We appreciate you sharing your review with the TripAdvisor Community and we are so glad that you have found our accommodations and staff here at our Best Western far better than your previous stay. We take pride in what we have to offer...More

Reviewed 5 weeks ago

Our room was at the second floor almost at the end corner of the building very quiet, clean and large. The hallway carpets look like getting old. We like it's closeness to the airport and shuttle service.More

Thank Tesfai K
Response from Ryan D, General Manager at Best Western Hospitality Hotel & SuitesResponded 4 weeks ago

Dear Tesfai K, We appreciate your kind words of our hotel and staff! We recently added items to the breakfast we offer so we're glad to see they're going over well. In regards to the carpet, we actually replaced it around 3-4 months ago throughout...More

View more reviews
About
Description
Guests of the BEST WESTERN Hospitality Hotel & Suites will be pleased to find that each well-appointed guestroom and suite includes satellite television with HBO®, a refrigerator, microwave and free high-speed More wireless Internet access. Other amenities at this Grand Rapids hotel include a complimentary hot breakfast buffet each morning, free dinner every Monday through Thursday, a sparkling indoor heated swimming pool; largest in the area, hot tub and a complimentary airport shuttle service to the Gerald R Ford International Airport - located just three miles away. Proud to be the closest BEST WESTERN to Frederik Meijer Gardens & Sculpture Park, named one of the world’s 30 Must See Museums by Patricia Schultz, author of 1000 Places to See Before you Die. Meijer Gardens is home to Butterflies are Blooming and Christmas Around the World and Grand Rapids Art Prize Annual exhibitions.Business guests of the BEST WESTERN Hospitality Hotel & Suites will also appreciate this Grand Rapids hotel's close proximity to local businesses including the Grand Rapids Medical Mile. The Medical Mile is home to the Grand Rapids Community College Calkins Science Center, Spectrum Health’s Butterworth Hospital Complex, Grand Valley State university’s Cook-DeVos Center for Health Sciences, and Michigan State University Secchia Center Medical School. The BEST WESTERN Hospitality Hotel & Suites is close to Amway, Meijer, Cascade Engineering and Steelcase Headquarters. The Best Western is centrally located within minutes to over 100 restaurants’, many of them participating popular Annual Restaurant Week.Specializing in hosting sports teams, the BEST WESTERN Hospitality Hotel & Suites' location near Aquinas, Calvin, Cornerstone, Davenport and Grand Rapids Community Colleges. Located only minutes from Patterson Ice Arena, Soccer Spot, MVP Field House (directly across the street),and AMF Eastbrook Lanes Bowling Center. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Breakfast included
Free High Speed Internet (WiFi)
Air Conditioning
Airport Transportation
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Meeting Rooms
Microwave
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Sauna
Self-Serve Laundry
Shuttle Bus Service
Wheelchair Access
Beachfront
Room Service
Restaurant
Bar/Lounge
Spa
Hotel Style
Business
Room types
Non-Smoking Rooms, Family Rooms, Suites, Accessible rooms
Hotel class
Contact Information
Hotel Style
Business
Room types
Non-Smoking Rooms, Family Rooms, Suites, Accessible rooms
Number of rooms
120
Price range
US$81 - US$133 (Based on Average Rates for a Standard Room)
Also Known As
Best Western Hospitality Hotel And Suites
,
Best Western Hospitality Hotel Grand Rapids
,
Best Western Grand Rapids
,
Grand Rapids Best Western
Location
United States > Michigan > Kent County > Grand Rapids
Hotel class
Contact Information
Hotel Style
Business
Room types
Non-Smoking Rooms, Family Rooms, Suites, Accessible rooms
Number of rooms
120
Price range
US$81 - US$133 (Based on Average Rates for a Standard Room)
Also Known As
Best Western Hospitality Hotel And Suites
,
Best Western Hospitality Hotel Grand Rapids
,
Best Western Grand Rapids
,
Grand Rapids Best Western
Location
United States > Michigan > Kent County > Grand Rapids
Photos
Traveller (115)
Room & Suite (57)
Dining (19)
Pool & Beach (13)
Business Centre & Event Rooms (7)
Family and Play Areas (1)
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Questions & Answers
Ask a question
OliviaJoy1998
6 February 2018|
AnswerShow all 2 answers
Response from RDrakeGM | Property representative |
You must me 21 to check into a room
1
Vote
duber2016
27 October 2016|
Answer
Response from RDrakeGM | Property representative |
Yes, we do offer a medical discount for anyone needing it. Feel free to give us a call anytime for more information.
0
Votes
bellealice
7 June 2016|
AnswerShow all 3 answers
Response from William S | Reviewed this property |
Yes the pool is warm not freezing cold like some hotels. They also have a hot tub which is very nice
1
Vote
Room Tips
"Rooms at the south end corner are large and bright."
tesfaik2018
4 Nov 2018
Read review
"Room 114 faced the courtyard instead of a parking lot."
rosed291
19 Oct 2018
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"Our room was on the 2nd floor which was very convenient because that is where the complimentary breakfast..."
carmboone
15 Oct 2018
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"Don't plan to watch TV..."
K2585GSannm
10 Sep 2018
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