We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
14/05/2017 15/05/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    BEST WESTERN Hospitality Hotel & Suites

    5500 28th St SE, Grand Rapids, MI 49512-2052
    Hotel website
    Save
    May 14
    May 15
    1 room, 2 adults, 0 children
    SAVE US$32
    US$150
    US$118
    US$120
    US$120
    Traveller (70)
    Room & Suite (22)
    Dining (5)
    Baymont Inn & Suites Grand Rapids Airport
    789 reviews
    #26 of 49 hotels in Grand Rapids
     
    Comfort Inn Airport
    411 reviews
    #8 of 49 hotels in Grand Rapids
     
    Country Inn & Suites By Carlson, Grand Rapids East
    896 reviews
    #1 of 49 hotels in Grand Rapids
     
    Drury Inn & Suites Grand Rapids
    107 reviews
    #5 of 49 hotels in Grand Rapids
     
    Overview

    • Excellent40%
    • Very good25%
    • Average16%
    • Poor9%
    • Terrible8%
    Travellers talk about
    “jacuzzi room” (6 reviews)
    “hot tub” (28 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Room Service
    Fitness centre
    2.5 Star Hotel
    All hotel details
    Offers from BEST WESTERN Hospitality Hotel & Suites
    Special Offer: Package Deal
    Hotel deals
    {"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
    Baymont Inn & Suites Grand Rapids Airport
    789 reviews
    #26 of 49 hotels in Grand Rapids
     
    Comfort Inn Airport
    411 reviews
    #8 of 49 hotels in Grand Rapids
     
    Country Inn & Suites By Carlson, Grand Rapids East
    896 reviews
    #1 of 49 hotels in Grand Rapids
     
    Drury Inn & Suites Grand Rapids
    107 reviews
    #5 of 49 hotels in Grand Rapids
     
    Rooms
    14 May15 May
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view 8 other deals from US$118
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Grand Rapids hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "cd8d717e015749e8b9687eb9d5d60025", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":90046,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[],"additionalContentIds":[],"pollCount":0,"checkin":{"day":14,"month":5,"year":2017},"checkout":{"day":15,"month":5,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":-1,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"cd8d717e015749e8b9687eb9d5d60025","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":150,"lowestMetaPrice":118,"additionalPartner":false,"highestMetaPriceDisplay":150,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":true,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":150,"lowestMetaPrice":118,"highestMetaPriceDisplay":150,"hotelName":"BEST WESTERN Hospitality Hotel & Suites","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImNkOGQ3MTdlMDE1NzQ5ZThiOTY4N2ViOWQ1ZDYwMDI1IiwiQUlLIjoiYzhkNmUxOGYwYTk5NDI2ZGE0YWIxZGI2MjRjMzEyZmEifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false}, "ibAvailability": false, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "14/05/2017", "checkOut": "15/05/2017", "lowestPrice": "US$118", "hasDates": true, "hacComplete": true, "contentIdMappings": {"79404952":"CheapTicketsEWS","47549137":"BestWestern","109274811":"HotelsCom2IB","53898239":"TravelocityEWS","32712506":"Expedia","79818106":"AgodaIB","78852526":"OrbitzEWS"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","dust":{"sub_header":"ibex_room_grid_hsx__sub_header"},"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"moduleList":["handlers","tracking"]},"scriptFlags":null,"containerClass":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","dust":{},"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"moduleList":["handler"]},"scriptFlags":null,"containerClass":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"},"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"moduleList":[]},"scriptFlags":null,"containerClass":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/hotels\/sherpa-TA.png\"\/>"}
    Write a Review
    Reviews (497)
    Traveller rating
    Traveller type
    Time of year
    Language

    1 - 5 of 497 reviews

    Reviewed 1 week ago

    Comfortable bed, convenient room amenities, nice pool, easy access and nice buffet for dinner and breakfast. Very close to freeway, but still quiet. Best Westerns are make huge strides in improving their locations lately. Would stay again.More

    Review collected in partnership with Best Western
    Thank D28QVsusanp
    Response from Desiree S, General Manager at BEST WESTERN Hospitality Hotel & Suites

    You made our day with your great rating and compliments of our hotel! I'm so pleased you were able to enjoy some of our amenities and were able to recognize our updates in furnishings and decor! We appreciate your loyalty to the Best Western brand...More

    Hotel's Favourite
    Reviewed 9 January 2017

    Stayed two nights after Christmas. Front Desk Staff was friendly and helpful. Room was clean, quiet and beds were comfortable. Breakfast was good with a lot of choices. Enjoyed having an included light dinner set out each night. First night was salad, chicken fajitas, or...More

    Thank michiganbeachflower
    Response from Everest K, General Manager at BEST WESTERN Hospitality Hotel & Suites

    Thank you so much for your great review and kind response! We are so happy to hear when our guests have a great experience with us. It let's us know that we are meeting our goals and giving our guests an enjoyable stay! We're delighted...More

    Reviewed 2 weeks ago

    I have been using this hotel before it was a Best Western, I have seen this hotel upgrade it's facility both in the rooms, halls and grounds. They do provide quest with little extras like cookies, pizza, hot dogs in the early evenings. Breakfast is...More

    Review collected in partnership with Best Western
    Thank Randy B
    Response from Desiree S, General Manager at BEST WESTERN Hospitality Hotel & Suites

    Randy - You made our day with your great rating and kind review! I'm so happy you are able to see and enjoy the renovations we have been making and are able to enjoy those "little extras" we like to provide our guests! Thank you...More

    Reviewed 2 weeks ago

    Very nice - clean room. Stayed for 5 days and it was a good place. Great to have refrigerator and microwave in room. Breakfast pretty good - didn't have dinner. The room was clean - did not have issues with any smoke, like in some...More

    Thank Karen H
    Response from Everest K, General Manager at BEST WESTERN Hospitality Hotel & Suites

    Karen - Thank you for your great review and kind words! I'm so pleased you enjoyed your stay! We hope you choose to stay with us in your future travels!

    Reviewed 3 weeks ago

    After a long day of work (traveling) you expect to be able to relax and watch tv and be able to access the internet. They only have 10 crappy channels and the internet cuts out every 5 minutes. Then I couldn't even get back on...More

    Review collected in partnership with Best Western
    Thank tarav885
    Response from Everest K, General Manager at BEST WESTERN Hospitality Hotel & Suites

    Tara - On behalf of our entire team I would like to apologize for your less than excellent stay. We like to provide our travelers a home away from home when they are on the road and I am sincerely sorry for the issues you...More

    Baymont Inn & Suites Grand Rapids Airport
    789 reviews
    #26 of 49 hotels in Grand Rapids
     
    Comfort Inn Airport
    411 reviews
    #8 of 49 hotels in Grand Rapids
     
    Country Inn & Suites By Carlson, Grand Rapids East
    896 reviews
    #1 of 49 hotels in Grand Rapids
     
    Drury Inn & Suites Grand Rapids
    107 reviews
    #5 of 49 hotels in Grand Rapids
     
    About
    Amenities
    • Top amenities
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Breakfast included
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Meeting Rooms
    • Laundry Service
    • Self-Serve Laundry
    • Breakfast included
    • Shuttle Bus Service
    • Room Service
    • Airport Transportation
    • Banquet Room
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Hot Tub
    • Pool
    Details
    • Price range
    • US$92 - US$172 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #16 Business Hotel in Grand Rapids
    Photos
    Traveller (70)
    Room & Suite (22)
    Dining (5)
    Pool & Beach (5)
    Nearby
    Nearby Hotels
    Baymont Inn & Suites Grand Rapids Airport
    789 reviews
    .18 km away
     
    Econo Lodge & Suites
    162 reviews
    .25 km away
     
    Holiday Inn Express Hotel & Suites Grand Rapids Airport
    246 reviews
    .48 km away
     
    Country Inn & Suites By Carlson, Grand Rapids Airport
    407 reviews
    .40 km away
     
    Nearby Restaurants
    Tim Hortons
    8 reviews
    .21 km away
    Smokey Bones BBQ & Grill
    183 reviews
    1.21 km away
    Brann's Steakhouse & Sports Grille
    127 reviews
    .11 km away
    Bagger Daves
    108 reviews
    .23 km away
    Nearby Attractions
    Sky Zone Indoor Trampoline Park
    28 reviews
    3.65 km away
    Ada Township Covered Bridge
    35 reviews
    5.81 km away
    Quail Ridge Golf Club
    15 reviews
    6.02 km away
    Gravel Bottom Craft Brewery & Supply
    8 reviews
    6.21 km away
    Questions & AnswersAsk a question
    duber2016
    Does hotel offer discount for Spectrum Health clients?
    27 October 2016|
    Answer
    Response from Desiree S | Property representative |
    Yes, we do offer a medical discount for anyone needing it. Feel free to give us a call anytime for more information.
    0
    Votes
    bellealice
    Is the pool nice and warm?
    7 June 2016|
    Answer Show all 3 answers
    Response from William S | Reviewed this property |
    Yes the pool is warm not freezing cold like some hotels. They also have a hot tub which is very nice
    1
    Vote
    debj122015
    Hi I would like to know if there is a shuttle to Meijer gardens and tth schedule. If you do not provide do you know the taxi fare? thank you
    25 October 2015|
    Answer Show all 4 answers
    Response from Mar R R | Reviewed this property |
    Sorry, I am not familiar with that information. As someone else stated calling the front desk is best.
    0
    Votes
    Room Tips
    "I chose a room away from the exit doors in case people came in and out a lot during the evening."
    Read review
    "Don't stay here"
    Read review
    "Main floor close to exits provides extra convenience."
    Read review
    "Ask for a room facing the courtyard. It is away from the parking lots and streets for quietness."
    Read review