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Amway Grand Plaza, Curio Collection by Hilton

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Amway Grand Plaza, Curio Collection by Hilton
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1,418 Reviews from our TripAdvisor Community

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Reviewed 2 days ago NEWvia mobile

Location - It is in the heart of downtown with easy access to highways. It was very cold, windy and snowing during our visit so we did not branch out on foot - but appeared to be in walking distance to several attractions. Food - There are multiple restaurants in the hotel. We ate at Ruth's Chris, Wolfgang Puck (cafe...

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Helpful?
Thank EEAHB
Pentwater
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago

The Amway Grand, a Hilton hotel, makes a Grand Rapids visit, truly Grand. This is one hotel that looks classic and modern from the outside, and it classy and modern on the inside. You are staying in a hotel that lets you choose. Classy - elegantly appointed rooms, a lobby with beautiful chandeliers, gold foil ceiling and fountains. You will...

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3Thank joliver50
About Hotel's Favourite Review
Quincy, Michigan
Reviewed 2 days ago NEWvia mobile

We stayed here 2 nights for a conference. The check in staff was outstanding and room service was delicious. The room was spacious and beds were comfortable. Housekeeping was impeccable. When the hairdryer quit working on day 2, a new one was brought up with a smile within 10 minutes. The location of this hotel cannot be beat. Downtown Grand...

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Thank cabinpoodle
Bay City, Michigan
Reviewed 3 days ago NEW

Everything is top notch. The classic rooms are very nice. Could use an update but the experience at the grand is one of the best on the business. Very pleased with the staff and the Quailty. Best in class

Review collected in partnership with Curio – A Collection by Hilton
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Thank N6087WRpaulw
Twin Lakes, United States
Reviewed 4 days ago NEW

Hotel was absolutely beautiful. The breakfast staff was super polite and the food was great. I love the Starbucks connected as well. The room was kept very clean as well. Loved the place. Would stay tehre again

Review collected in partnership with Curio – A Collection by Hilton
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Thank laurajR7448EE
Ypsilanti, United States
Reviewed 4 days ago NEW

The building is beautiful and the location great for a downtown Grand Rapids experience. But if you have a choice, stay at the JW Marriott instead of spending the extra cash for this hotel. The customer service is lackluster. Better stick to a dinner at The Kitchen and stay elsewhere.

Review collected in partnership with Curio – A Collection by Hilton
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Thank melissamL9063UB
Midland, MI, United States
Reviewed 4 days ago NEW

Stayed on business convention and accommodations were perfect. Quiet, peaceful, comfortable...just a quick elevator to the ballrooms and restaurants. Excellent staff and great service. Great restaurants adjoining and across the street. Just a nice place to hang out for a few days or conduct meetings.

Review collected in partnership with Curio – A Collection by Hilton
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Thank G6739IPlarryd
New York City, New York
Reviewed 5 days ago NEW

As the name suggests, the hotel is grand. The lobby has beautiful furnishings and chandelier. The rooms have a nostalgic look fused with modern amenities. There is a fabulous gym and indoor pool. The location is close to several restaurants and bars.

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Thank desktopnyc
Atlanta, Georgia
Reviewed 1 week ago

I stayed at the Amway Grand with girlfriends during the Art Prize. The hotel was overwhelmed and so experienced a few glitches on our day of check-in. The desk manager went out of our way to ensure that we left satisfied. The front desk, baggage, etc. were empowered and polite. We stayed in the old side of the hotel. Our...

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Helpful?
Thank LCSussman
Tracy356, Manager at Amway Grand Plaza, Curio Collection by Hilton, responded to this review

Dear LCSussman- Thank you for taking the time to share your feedback with us. We appreciate your compliments on our staff and service! We strive to make every guest experience the best it can possibly be. You'll also be happy to hear that our rooms on the Pantlind side of the hotel will soon be undergoing a renovation, keeping with...

San Diego, California
Reviewed 1 week ago

This is a great old work style hotel , a real classic . full of history and charm . One of the more unique hotels in this day of ultra modern glass and steel buildings. Yet has the modern features you need for business or a pleasure trip. Several builtin eating establishments help if you are visiting in the winter...

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Helpful?
Thank Russ V

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
When does the hotel become the destination? When the moment you walk through the door you feel as if you've been transported - by the elegance, the details, and the gracious service. When your every expectation of what a hotel can be is exceeded. Welcome to the Amway Grand Plaza, Curio Collection by Hilton, where every stay is marked by a memorable moment. Whether it's a stroll through the Pantlind Lobby, the great view from one of our Glass Tower rooms, the classical architecture, or your first bite of one of our signature entrees. The Amway Grand Plaza is much more than a hotel. It's a true destination. ... more   less 

Additional Information about Amway Grand Plaza, Curio Collection by Hilton

Address: 187 Monroe Ave NW, Grand Rapids, MI 49503-2621
Region: United States > Michigan > Kent County > Grand Rapids
Price Range: €247 - €290 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Amway Grand Plaza, Curio Collection by Hilton 4*
Number of rooms: 682
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Hotels.com, Travelocity, Expedia, Priceline and Jetsetter so you can book your Amway Grand Plaza, Curio Collection by Hilton reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Amway Grand Plaza Rapids
Hotel Amway Grand Plaza
Hotel Style:
#1 Green Hotel in Grand Rapids
#3 Romantic Hotel in Grand Rapids
#4 Business Hotel in Grand Rapids
#6 Family Hotel in Grand Rapids
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Questions & Answers

Here's what travellers have asked, with answers from Amway Grand Plaza, Curio Collection by Hilton staff and other travellers.
17 questions
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soo, mi
8 months ago
Michigan, United States
Melvindale, Michigan
Macomb, Michigan

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Questions? Get answers from Amway Grand Plaza, Curio Collection by Hilton staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Think carefully whether you want modern room or traditional.”
 of 5 bubbles LCSussman, 20 Feb 2017 | Read review
“if looking of the original feel , request in the old tower”
 of 5 bubbles RussV708, 17 Feb 2017 | Read review
“for as nice of a room we had, water pressure in shower was not very good.”
 of 5 bubbles bobkimweiland, 6 Feb 2017 | Read review
“I love the towers with River View”
 of 5 bubbles 533brentm, 1 Feb 2017 | Read review
“River view rooms are nice”
 of 5 bubbles 250kenp, 1 Feb 2017 | Read review
5 of 5