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Amway Grand Plaza, Curio Collection by Hilton

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Amway Grand Plaza, Curio Collection by Hilton
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1,447 Reviews from our TripAdvisor Community

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Showing 1,420: English reviews
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Yale, Michigan
Reviewed yesterday NEW

Room was great. Was here for the Business Professionals of America (high schoolers) state competition. Service at the check in, concierge, workout area, etc were all very good. As crowded as it was, the entire weekend was well run. Even though the hotel has a historic feel to it, the room was very modern. There were no issues with the...

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Thank Pflynn712
HOTEL’S FAVOURITE REVIEW
Reviewed 1 week ago

Stayed here for a conference that is at the convention center and a covered bridge above the street connects to two - great for bad weather days. Hotel has the original building and then the much new tower rooms. Three restaurants, lounge, large lobby. Older section is beautiful. Was told that many brides and graduates come here just to have...

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Helpful?
Thank Bob S
About Hotel's Favourite Review
Reviewed yesterday NEW

There might as well not have been any walls between the rooms and hallway as you could hear every conversation of every single person walking by. Complained to front desk and got nowhere. Later was given bad information twice by the concierge. Totally disappointing experience.

Review collected in partnership with Curio – A Collection by Hilton
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Thank O8007VLthomasg
Reviewed 2 days ago NEW

I often stay at the Amway Grand when in Grand Rapids. Love the old architecture and feel of the rooms, while all the amenities are up to date and modern. Also love being so close to everything going on in downtown Grand Rapids.

Review collected in partnership with Curio – A Collection by Hilton
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Thank Jeff G
West Olive, Michigan
Reviewed 3 days ago NEW

Since moving to the lake shore, we have made the Amway our "home in the city" when we go to Grand Rapids for overnight events (weddings, Laugh Fest, Art Prize, etc.) and every stay so far has been outstanding. From pulling up for valet parking to pleasant check in, to sleeping in a quiet, comfortable room, to shopping and dining,...

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Helpful?
Thank Tiamaria865
Austin, Texas, United States
Reviewed 5 days ago NEW

I was in town on business in March and stayed here for 4 nights. I checked in early with no issues. My room was in the Pantlind wing. It was clean and comfortable. The hotel itself has many dining options, including Starbucks, Ruth's Chris and Wolfgang Puck. I would have given the hotel 5 stars but for 2 things: the...

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Helpful?
Thank Cheyenne H
Tracy356, Manager at Amway Grand Plaza, Curio Collection by Hilton, responded to this review

Dear Cheyenne H- Thank you for your compliments of our hotel accommodations and dining options! We appreciate that you chose Amway Grand Plaza to stay with for your business trip. We apologize for the noise you experienced with the convention that was in town during your visit. This is a major convention that occupies the majority of our rooms during...

South Lyon, United States
Reviewed 1 week ago

This was a beautiful hotel with all the amenities you need. I am not familiar with the downtown Grand Rapids area at all and was not looking to venture out by myself at night, so it was nice to have access to multiple restaurants from inside the hotel.

Review collected in partnership with Curio – A Collection by Hilton
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Thank nicolesW689EC
udine, Italy
Reviewed 1 week ago

for the first time I have been staying at AMRAY and it has been a very good experience; the room is spacious and comfortable; good I-net connection; gorgeous lobby and ground floor; very clean overall and staff very helpful

Review collected in partnership with Curio – A Collection by Hilton
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Thank mariofD3824NS
Traverse City, Michigan
Reviewed 1 week ago

PROS: The Pantlind (old) side of the hotel is breathtakingly beautiful! The staff are very kind and do their best to accommodate you. The hotel is within walking distance to pretty much anything downtown GR..restaurants, bars, etc. There is a skywalk bridge between the Amway & other buildings which is very nice, especially in yucky weather! The hotel is connected...

Review collected in partnership with Curio – A Collection by Hilton
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Thank cherrywidow
Grand Rapids, Michigan
Reviewed 1 week ago

Beautiful hotel with a great staff that works to accommodate needs. Tower rooms are very nice. Bellmen are very helpful. Easy to get to DeVos and convention activities. Nice to be able to do a little shopping in the hotel, too.

Review collected in partnership with Curio – A Collection by Hilton
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Thank Liz3098

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
When does the hotel become the destination? When the moment you walk through the door you feel as if you've been transported - by the elegance, the details, and the gracious service. When your every expectation of what a hotel can be is exceeded. Welcome to the Amway Grand Plaza, Curio Collection by Hilton, where every stay is marked by a memorable moment. Whether it's a stroll through the Pantlind Lobby, the great view from one of our Glass Tower rooms, the classical architecture, or your first bite of one of our signature entrees. The Amway Grand Plaza is much more than a hotel. It's a true destination. ... more   less 

Additional Information about Amway Grand Plaza, Curio Collection by Hilton

Address: 187 Monroe Ave NW, Grand Rapids, MI 49503-2621
Region: United States > Michigan > Kent County > Grand Rapids
Price Range: €239 - €283 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Amway Grand Plaza, Curio Collection by Hilton 4*
Number of rooms: 682
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Expedia, Priceline, Hotels.com and Jetsetter so you can book your Amway Grand Plaza, Curio Collection by Hilton reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Amway Grand Plaza Rapids
Hotel Amway Grand Plaza
Hotel Style:
#1 Green Hotel in Grand Rapids
#3 Romantic Hotel in Grand Rapids
#4 Business Hotel in Grand Rapids
#6 Family Hotel in Grand Rapids
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Questions & Answers

Here's what travellers have asked, with answers from Amway Grand Plaza, Curio Collection by Hilton staff and other travellers.
19 questions
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soo, mi
9 months ago
Michigan, United States
Melvindale, Michigan
7 days ago

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Questions? Get answers from Amway Grand Plaza, Curio Collection by Hilton staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors with a view of the river is our preference, corner rooms are even better.”
 of 5 bubbles Tiamaria865, 26 Mar 2017 | Read review
“Ask for a river view.”
 of 5 bubbles CheyenneH911, 24 Mar 2017 | Read review
“Balconies, views, etc. are available, obviously with significant upcharges.”
 of 5 bubbles 912allenb, 1 Mar 2017 | Read review
“Think carefully whether you want modern room or traditional.”
 of 5 bubbles LCSussman, 20 Feb 2017 | Read review
“if looking of the original feel , request in the old tower”
 of 5 bubbles RussV708, 17 Feb 2017 | Read review
5 of 5