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Hampton Inn & Suites Grand Rapids Airport / 28th St

Expedia.comUS$139*
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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$170*
US$139*
Great Deal
US$154*
US$154*
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Hampton Inn & Suites Grand Rapids Airport \/ 28th St
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439 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn & Suites Grand Rapids Airport / 28th St
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Showing 436: English reviews
Austin, Texas, United States
Reviewed 29 January 2017

Very friendly and supportive staff, nice breakfast in the morning and helpful staff, quiet rooms, close to the airport. I arrived very late when the shuttle was no longer in service and they helped me get to the hotel easily after hours.

Review collected in partnership with Hampton
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Helpful?
Thank Laura R
Robert T, General Manager at Hampton Inn & Suites Grand Rapids Airport / 28th St, responded to this review

Dear Laura, Please accept my sincere gratitude for your recent stay at our hotel and for offering your feedback on Tripadvisor. I am always pleased to hear when our staff has provided the excellent service we strive for at our location! Please know that we are always at your service and we will be happy to have you stay with...

Reviewed 26 January 2017 via mobile

I like to stay in Hilton properties whenever possible. This Hampton Inn is sort of a "hidden gem." It's tucked into the background off the very busy 28th Street. It can be difficult to spot, but it's worth it. It's fairly new and very clean. My room with two queens was large and comfortable. The breakfast area is very nice.

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Helpful?
2Thank Cyclonegup
Robert T, General Manager at Hampton Inn & Suites Grand Rapids Airport / 28th St, responded to this review

Dear Guest, I am so very glad you took the extra little trip to find us off the beaten path! While we can be an adventure to find we are always hopeful the peaceful setting makes up for it. We truly appreciate your feedback and are very pleased that your stay was an enjoyable one. Now that you know the...

South Lyon, Michigan
Reviewed 19 January 2017

First of all, I thought I had booked a King Suite, but when we walked into the room, it was just a King bed with a chair in the corner. My husband went back to the front desk to see what they could do to accommodate us, as we were there for our son's wedding and wanted to have more...

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Helpful?
1Thank mdklik80
Robert T, General Manager at Hampton Inn & Suites Grand Rapids Airport / 28th St, responded to this review

Dear Guest, Congratulations on your son's wedding! I am glad we were able to play a small role in helping you celebrate such a happy occasion. We appreciate you for choosing to stay with us and for providing your feedback online. I am very pleased we were able to provide you with a room that could meet your needs and...

Climax, Michigan
Reviewed 13 January 2017

Our shuttle bus driver to the airport drove unsafely, speeding, honking his horn at vehicles and swerving in and out of traffic. Apparently an earlier passenger had left their hearing aid at the hotel and the driver was delivering it. All at the risk of my family's safety. There were passengers as young as 5 years old on this bus.

Review collected in partnership with Hampton
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Helpful?
Thank Tina K
Robert T, General Manager at Hampton Inn & Suites Grand Rapids Airport / 28th St, responded to this review

Dear Tina, Thank you for your recent stay at our hotel and for providing your feedback. I am very sorry to hear about your experience with the shuttle van and I appreciate you bringing this matter to my attention. I have addressed this situation with the driver in the strongest possible terms and I assure you that our guest's comfort...

Atlanta
Reviewed 9 January 2017

The Hampton Inn in Grand Rapids was excellent! The rooms were very clean and the customer service was excellent! I would stay here again... The continental breakfast was always hot and the selection of items were plentiful

Review collected in partnership with Hampton
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Helpful?
Thank 547terrieb
Robert T, General Manager at Hampton Inn & Suites Grand Rapids Airport / 28th St, responded to this review

Dear Terri, I am so pleased that you had an outstanding visit with our hotel! I appreciate that you took the time to offer a review on Tripadvisor and I will share your comments with our staff. We are very glad you enjoyed our on the house hot breakfast. We hope that no matter what brings you back to Grand...

Monclova, Ohio
Reviewed 6 January 2017

We had a hard time finding the hotel as it sits WAY back off of the main drag and there were NO signs (at least not that we saw). I called and the desk clerk and he just said we are right next to the e-way and was not too friendly, he continued to be that way when we checked...

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Helpful?
Thank j2dorner
Robert T, General Manager at Hampton Inn & Suites Grand Rapids Airport / 28th St, responded to this review

Dear Guest, Please accept my thanks for your recent stay at our hotel. I appreciate that you took the time to offer your feedback and place a review for your visit. I know our location is off the beaten path and can be a challenge to find. I hope that once you arrived you were able to enjoy the peaceful...

Wayland, United States
Reviewed 4 January 2017

Great staff. Nice rooms/bathrooms. Hard to find but enjoyed my stay. Also, pools water was salty, but enjoyed the hot tube. Breakfast there was way better than expected. I would stay here again with my friends.

Review collected in partnership with Hampton
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Helpful?
Thank jessicagG7776ZP
Robert T, General Manager at Hampton Inn & Suites Grand Rapids Airport / 28th St, responded to this review

Dear Jessica, We truly appreciate the kind words you had to offer regarding your most recent stay at our hotel! We always strive to offer a stay that is better than expected and I am glad we were able to deliver for you! We will take all of your feedback to heart so we can continue to offer the best...

Paw Paw, Michigan
Reviewed 2 January 2017

Took our kids on the Friday of New Year's Eve. Spent the night at a Dave and Busters came back and swam and then to our room with some friends. At 9 and 915 we had 2 noise complaints... on a Friday??? They ruined the fun! And no we were not that loud.

Review collected in partnership with Hampton
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Helpful?
Thank dawnj944
Robert T, General Manager at Hampton Inn & Suites Grand Rapids Airport / 28th St, responded to this review

Dear Dawn, Thank you for choosing to spend your holiday at our hotel! We appreciate the feedback you have provided and we will do everything we can to make sure every guest has an enjoyable stay, from those traveling on business to families on vacation. I apologize for the issues regarding the noise complaints as we do try to respond...

Reviewed 31 December 2016

I stayed here because of the airport shuttle. I had an early flight and no car. the biggest complaint was that I hadn't had dinner and there wasn't a restaurant and the small "convenience shop" at the hotel was very limited in their choices.

Review collected in partnership with Hampton
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Helpful?
Thank shariek2017
Robert T, General Manager at Hampton Inn & Suites Grand Rapids Airport / 28th St, responded to this review

Dear Guest, Please accept my thanks for your most recent stay at our hotel and for providing your feedback. I am glad that you found our location to be convenient to the airport and I realize that, without transportation, additional options for food are not the most readily available. Please know that we are always at your service to provide...

Traverse
Reviewed 25 December 2016

Stayed in business king suite. Refreshing layout and wonderful accomodations. Clean and well appointed. Dinged just a little for more attention to cleaning behind water closet door - no deal breaker. Would definitely stay again and look for same at other Hampton's

Review collected in partnership with Hampton
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Helpful?
Thank Linda D
Robert T, General Manager at Hampton Inn & Suites Grand Rapids Airport / 28th St, responded to this review

Dear Linda, Thank you for your recent visit to our hotel and for posting your feedback on Tripadvisor. I am very glad you had an enjoyable stay and I value the information you have provided about the rooms. We will certainly make every effort to make sure your next stay is even better. We look forward to having you with...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Pool
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
We take the stress out of flying here at the Hampton Inn & Suites?? hotel in Grand Rapids-Airport/28th Street, MI. Just one-half mile from the Gerald R. Ford International Airport, it takes a mere five minutes to get to the terminal from our hotel. Grand Rapids itself lies just minutes away and offers a huge array of amenities and activities to please any business traveler or family on vacation. Within just a few miles of our hotel in Grand Rapids you'll find golf, bowling, shopping, an ice arena, horseback riding and many of the city's best-known businesses. ... more   less 

Additional Information about Hampton Inn & Suites Grand Rapids Airport / 28th St

Address: 5200 28th St SE, Grand Rapids, MI 49512-7704
Region: United States > Michigan > Kent County > Grand Rapids
Price Range: €121 - €205 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Grand Rapids Airport / 28th St 2.5*
Number of rooms: 98
Reservation Options:
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Also Known As:
Hampton Inn And Suites Grand Rapids Airport / 28th St
Hampton Inn & Suites Grand Rapids Airport / 28th St Hotel Grand Rapids
Hampton Inn Grand Rapids
Grand Rapids Hampton Inn
Hotel Style:
#5 Romantic Hotel in Grand Rapids
#7 Family Hotel in Grand Rapids
#8 Business Hotel in Grand Rapids
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites Grand Rapids Airport / 28th St staff and other travellers.
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Questions? Get answers from Hampton Inn & Suites Grand Rapids Airport / 28th St staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The lower the number, the further from the elevator; especially important for first floor rooms.”
X5819JAscottd, 31 Dec 2016 | Read review
“I loved that there were multiple plugs for all our electronics. My daughter loved the pool.”
slewis1737, 22 Jul 2016 | Read review
“Do not get stuck with 342.”
gwmeyer31, 1 Jul 2016 | Read review
“You can easily walk next door to the Spring Hill Suites, where there is a full bar.”
brad120, 27 Jun 2016 | Read review
“Ask for a first floor room. They only have one elevator.”
Wakemaker, 25 May 2016 | Read review
5 of 5
Expedia.com
US$139* /night
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Booking.comUS$154
Hampton.comUS$154
TripAdvisorUS$139
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Prices are for 1 room, 2 adults
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