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SpringHill Suites Grand Rapids Airport Southeast

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Traveller (26)
Room & Suite (26)
Traveller (26)
Room & Suite (26)
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Rooms
2 Dec3 Dec
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1 room, 2 adults, 0 children
Standard Room
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About
Property amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Wheelchair Access
Business Centre with Internet Access
Shuttle Bus Service
Breakfast included
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Room features
Suites
Non-Smoking Rooms
Family Rooms
Microwave
Air Conditioning
Good to know
HOTEL STYLE
Quiet
Mid-range
HOTEL CLASS
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Reviews (216)
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212 results
Traveller rating
70
98
27
8
9
Traveller type
Time of year
LanguageEnglish
70
98
27
8
9
Show reviews that mention
All reviews front desk separate sitting area quiet location room was clean mini fridge yogurt make your own waffles king room each morning gr area free breakfast easy access great room upon check hot tub target costco
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1 - 5 of 212 reviews
Reviewed 2 weeks ago via mobile

This used to be a nice place to stay. Rooms are now worn, unclean, in need of updating. Sheets looked grey and dingy. Spots on upholstery. Both my spouse and I developed extreme itching, rashes, and what appears to be some type of pest bites...More

Thank GRGirlrun
Response from TierraL17, General Manager at SpringHill Suites Grand Rapids Airport SoutheastResponded 2 weeks ago

Dear GRGirlrun, I am so sorry to hear of your experience. I am terribly sorry you felt as if management did not want to be bothered as I did attempt to contact you several times leaving behind several messages. I do value you as a...More

Reviewed 9 October 2018 via mobile

I used to travel to Grand Rapids MI for business and usually stayed at hotels on 28th st. My nephew was planning his wedding and asked me for a recommendation of a hotel near his venue. I suggested Springhill Suites and I will never do...More

Thank Arrowheadaway
Response from TierraL17, General Manager at SpringHill Suites Grand Rapids Airport SoutheastResponded 11 October 2018

Dear Arrowheadaway, I am so extremely sorry to hear about your experience. I can assure you your experience was never brought to the attention of the management team or you would have been contacted. We will address your experience with all related departments to ensure...More

Reviewed 23 September 2018

The location near the airport was perfect for our quick stay. The separate sitting area is nice to have when you want to read late while partner is sleeping. The greeting at the front desk was genuine and friendly. The location is in walking distance...More

1  Thank denisek55
Reviewed 9 September 2018

Stayed for one night and there were no complaints about the cleanliness and spacious room we stayed in. However, the bar was supposed to close at 11:00 pm so we went down for a couple of drinks around 10:00 and the bar was already closed....More

Thank John S
Reviewed 23 August 2018

Weird location behind a shopping center, but still close to the airport. The sheets didn't fit well on the beds, there was no toilet paper and there were only two towels. It seemed like housekeeping didn't finish their checklist.,More

Thank GRGT96
Response from Burley H, Assistant General Manager at SpringHill Suites Grand Rapids Airport SoutheastResponded 27 August 2018

Hello GRGT96, I want to start by thanking you for staying at our property, Springhill Suites by Marriott Grand Rapids Airport location. Through feedback such as yours are we able to improve the experience for our valued guests. I am terribly sorry to hear of...More

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Questions & Answers
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Hatclub76
10 October 2018|
AnswerShow all 3 answers
Response from TierraL17 | Property representative |
We allow service animals only.
0
Votes
jazzbird925
17 May 2016|
AnswerShow all 2 answers
Response from Paul V | Reviewed this property |
Allways best to call them directly.
0
Votes
Room Tips
"It's hidden on the side driveway behind Target"
GRGT96
23 Aug 2018
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"back overlooks a lake"
zen3107
16 Jun 2018
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"upper floor away from the elevator"
jarhead21865
13 Sep 2017
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"pick a room overlooking the main parking lot at the front of the hotel - quieter"
Buckeye_boy_614
28 May 2017
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PRICE RANGE
US$105 - US$182 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
springhill suites grand rapids airport hotel grand rapids
FORMERLY KNOWN AS
SpringHill Suites Grand Rapids Airport
LOCATION
United StatesMichiganGrand Rapids
NUMBER OF ROOMS
109
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