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SpringHill Suites Grand Rapids Airport Southeast

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Traveller (30)
Room & Suite (28)
Dining (2)
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Overview
  • Excellent34%
  • Very good49%
  • Average12%
  • Poor3%
  • Terrible2%
Travellers talk about
“front desk”(33 reviews)
“service road”(2 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Free Airport Transportation
Suites
3 Star Hotel
All hotel details
Additional information
Offers from SpringHill Suites Grand Rapids Airport Southeast
Special Offer: Member Rates
Hotel packages
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Offers from SpringHill Suites Grand Rapids Airport Southeast
Special Offer: Member Rates
Hotel packages
Hotel deals
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Nearby Hotels
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Rooms
10 Jun11 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (206)
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Traveller rating
69
93
26
8
6
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Time of year
LanguageEnglish
69
93
26
8
6
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All reviewsfront deskservice roadlate night flightseparate sitting areatoilet and tub showerstaff was nice and helpfulrooms were perfectquiet locationoatmealwet barmini fridgethin wallsstandard hotelsoccer tournamentbathroom areaeach morningbeds were comfortable
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1 - 5 of 202 reviews
Reviewed 4 weeks ago

We stayed just one night and the stay was good. Staff were friendly, room was clean and nice, pool area was kept up and clean, and breakfast was good. They had a bar inside the lounge area but didn't use it, just serves drinks.

Thank Rutharoni
Reviewed 17 April 2018

We chose this hotel expecting from a Marriott chain, an above average experience. To that end, we paid top dollar for our one night stay. It wasn't worth it. The bathrooms have no hooks to hang wet bathing thing on without danger to the occupants....More

Thank solofl1er
Response from Tierra L, General Manager at SpringHill Suites Grand Rapids Airport SoutheastResponded 18 April 2018

Dear Solofl1er, I am so sorry to hear that your stay at the SpringHill Suites did not meet your expectations. I want you to know that we value your feedback and will take the necessary steps to ensure we remedy all controllable items you mentioned....More

Reviewed 7 February 2018

Was here for work trip. Staff was very friendly and helpful. The hotel itself was pretty standard. Convenient to airport and some shopping areas - not very close to downtown areas. (which I knew booking - client very close to hotel) Pros: Clean Nice rooms...More

1  Thank williacm
Response from Tierra L, General Manager at SpringHill Suites Grand Rapids Airport SoutheastResponded 8 February 2018

Dear Williacm, I appreciate you taking the time to give a honest review of SpringHill Suites Grand Rapids Airport. I am happy to hear the staff was very friendly and helpful as providing great customer service is our top priority. I am glad there were...More

Reviewed 28 January 2018

Reasonable park and fly option. They do have a shuttle service to the airport and if you must travel to the airport outside the shuttle times, they will call and pay for a taxi. They do charge for traveling more than 7 days. We paid...More

1  Thank TravelTalesBlog
Response from Tierra L, General Manager at SpringHill Suites Grand Rapids Airport SoutheastResponded 30 January 2018

Hello TravelTalesBlog, I appreciate you taking the time to rate us on Trip Advisor. You are absolutely right, our park and fly package includes one week of parking and complimentary shuttle or taxi to and from the airport. SpringHill Suites does charge an additional $25.00...More

Reviewed 21 January 2018 via mobile

This hotel was nice to stay at got joining rooms and great amenities however pool was freezing ( didn’t stop my 5 yr old tho ) due to the larger wall of glass windows and hot tub was broke 😕 but my kids still enjoyed...More

Thank Samijojo7037
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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Breakfast included
Airport Transportation
Meeting Rooms
Laundry Service
Self-Serve Laundry
Dry Cleaning
Multilingual Staff
Conference Facilities
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Bar/Lounge
Details
Price range
US$115 - US$216 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Family Hotel in Grand Rapids
#18 Business Hotel in Grand Rapids
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$115 - US$216 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Family Hotel in Grand Rapids
#18 Business Hotel in Grand Rapids
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (30)
Room & Suite (28)
Dining (2)
Business Centre & Event Rooms (1)
Questions & Answers
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jazzbird925
17 May 2016|
AnswerShow all 2 answers
Response from Paul V | Reviewed this property |
Allways best to call them directly.
0
Votes
Room Tips
"upper floor away from the elevator"
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"pick a room overlooking the main parking lot at the front of the hotel - quieter"
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"We stayed on the top floor (3rd) so didn't hear noise above. But could hear hallway noise."
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"Stay on the top floor, fewer guests."
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