We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All reviewsfront deskservice roadlate night flightseparate sitting areatoilet and tub showerstaff was nice and helpfulrooms were perfectquiet locationoatmealwet barmini fridgethin wallsstandard hotelsoccer tournamentbathroom areaeach morningbeds were comfortable
We stayed just one night and the stay was good. Staff were friendly, room was clean and nice, pool area was kept up and clean, and breakfast was good. They had a bar inside the lounge area but didn't use it, just serves drinks.
We chose this hotel expecting from a Marriott chain, an above average experience. To that end, we paid top dollar for our one night stay. It wasn't worth it.
The bathrooms have no hooks to hang wet bathing thing on without danger to the occupants....More
Response from Tierra L, General Manager at SpringHill Suites Grand Rapids Airport SoutheastResponded 18 April 2018
I am so sorry to hear that your stay at the SpringHill Suites did not meet your expectations. I want you to know that we value your feedback and will take the necessary steps to ensure we remedy all controllable items you mentioned....More
Was here for work trip. Staff was very friendly and helpful. The hotel itself was pretty standard. Convenient to airport and some shopping areas - not very close to downtown areas. (which I knew booking - client very close to hotel)
1 Thank williacm
Response from Tierra L, General Manager at SpringHill Suites Grand Rapids Airport SoutheastResponded 8 February 2018
I appreciate you taking the time to give a honest review of SpringHill Suites Grand Rapids Airport. I am happy to hear the staff was very friendly and helpful as providing great customer service is our top priority. I am glad there were...More
Reasonable park and fly option. They do have a shuttle service to the airport and if you must travel to the airport outside the shuttle times, they will call and pay for a taxi. They do charge for traveling more than 7 days. We paid...More
1 Thank TravelTalesBlog
Response from Tierra L, General Manager at SpringHill Suites Grand Rapids Airport SoutheastResponded 30 January 2018
I appreciate you taking the time to rate us on Trip Advisor. You are absolutely right, our park and fly package includes one week of parking and complimentary shuttle or taxi to and from the airport. SpringHill Suites does charge an additional $25.00...More
This hotel was nice to stay at got joining rooms and great amenities however pool was freezing ( didn’t stop my 5 yr old tho ) due to the larger wall of glass windows and hot tub was broke 😕 but my kids still enjoyed...More