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All reviewstanger outlet mallhot tub and saunafront deskwaffleswould stay here againgrand rapids areapull out couchmicrowave and refrigeratornice varietyvery nice hoteltwo queen bedsquiet areabreakfast was excellentnice stayroom was clean and comfortablewaffle makerbreakfast bar
Came in late (5AM) and requested a late check out. Woke up the next morning to housekeeping knocking on my door. Informed them that I had requested a late checkout. Five minutes later I received a belligerent phone call from the manager and then she...More
This hotel was so over priced for a comfort inn. Front desk was belligerent when we questioned the bill. Never stay here again. Next night we stayed in a Hilton suite for less money! Basic comfort inn for luxury hotel price.
I was very pleasantly surprised by the quality of this hotel. We only stayed here because our more expensive usual spots were all booked up.
During non rush hour takes about 15 minutes to get downtown. It's closer to 45 mins around 5pm.
The parking lot is spacious, the front desk staff is courteous and friendly, the building is clean, the rooms are clean, modern and spacious, the pool and hot tub were great, and the included breakfast was just right.
Only negative is that the free wifi...More
This hotel is being renovated and there website never mentioned it. The front check desk had a inch of dust on it when I checked in. The front lobby is a mess. It would have been nice to know what I was walking into.More
Thank Brian M
Response from Pete F, General Manager at Comfort Suites SouthResponded 5 October 2017
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be...More