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The newly renovated Holiday Inn Grand Rapids, where business and leisure travelers receive award winning service at the cleanest hotel in the area. You'll find comfort and modern luxury at one of the most …Moreconvenient locations in Grand Rapids. Exceptional hospitality and excitement are waiting for you here. We are located just minutes from downtown and situated only 3 miles from Gerald R Ford International airport, we are the perfect place to get a great night's rest. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
All reviews walk in shower front desk room was clean next morning business trip breakfast buffet is up to date very nice hotel downtown area fitness center lobby toilet shuttle microwave tiles properties
Room was clean and comfortable. I encountered just two items to note - the heat did not work in the room and I was expecting a complimentary breakfast which was not accurate. The hotel's website indicated it was available, but it should have clarified that...More
The hotel and my room was very nice and clean.The bed was extremely comfortable.The housekeeping staff was excellent.The front desk personnel were very professional. The bartender did a great job as well.
We needed a spot close to Grand Rapids so we could spend a full day at ArtPrize 2018. The plan was to spend some time in the pool, get a good night's rest and check out. When we checked in we we're informed that the...More
Thank Jon L
Response from IHGService, Guest Relations Manager at Holiday Inn Grand Rapids - AirportResponded 1 week ago
Hello Jon L,
Thank you for your feedback regarding your stay at Holiday Inn Grand Rapids - Airport, MI. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about our staff.
This is probably the worst place I've stayed in a decade. And that's saying something. There is no phone in the room with which to call reception, so after midnight I had to take the lift down to the front desk to ask them to...More
1 Thank ddumitru2018
Response from IHGService, Guest Relations Manager at Holiday Inn Grand Rapids - AirportResponded 19 August 2018
Thank you for staying with us in Grand Rapids and for leaving a review on TripAdvisor. Our goal has always been to provide our guests with the best hospitality service and I am sorry for the letdown.
I regret to learn that we...More
Stayed for three nights but would not stay here again. Shower pan in our bathroom did not drain properly (not level) leaving about a 1/2 inch of water at one end. Actually the whole shower needs to be torn out and reinstalled. Surely this is...More
1 Thank Lily_girl02
Response from IHGService, Guest Relations Manager at Holiday Inn Grand Rapids - AirportResponded 24 July 2018
I realize that you have many options when it comes to lodging, and I appreciate you choosing our property.
It makes me happy to see that you were more than satisfied with our location. We always want your stay to be perfect and...More
Response from ClintD150 | Property representative |
We do offer a park and fly rate where guests can stay with us, leave their vehicle, and utilize our shuttle service to and from the airport.
We look forward to your stay with us.