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SpringHill Suites Grand Rapids North

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SpringHill Suites Grand Rapids North
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171 Reviews from our TripAdvisor Community

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There are newer reviews for SpringHill Suites Grand Rapids North
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Showing 170: English reviews
Southfield, Michigan
Reviewed 6 March 2015

The staff were very friendly and helpful for a single night stay at the property. We had four people staying in one room and no objections or fuss was made at check-in and they even attempted to locate a roll-away bed for the room, but seeing as how it was a busy weekend with a lot of people in town...

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Helpful?
Thank Thomas M
RachelCrowther, Manager at SpringHill Suites Grand Rapids North, responded to this review

Thomas, Thank you for choosing to stay with us at the Springhill Suites! It sounds like you had a great time at the Winter Beerfest and we're happy the shuttle we arranged for the event made transportation easier for you! We appreciate your feedback and hope to see you again next time you come to town. There are plenty of...

Reviewed 4 March 2015

I've stayed here several times for business and had a great experience each time. I've always stayed in a clean and comfortable room. The staff here is helpful and professional. Their breakfast is of high quality. This hotel really goes the extra mile for their guests.

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Helpful?
Thank Nate S
RachelCrowther, Manager at SpringHill Suites Grand Rapids North, responded to this review

Nate, Thank you for taking the time to review your experiences at the Springhill Suites! We're happy to hear that you enjoy staying here when your business travel brings you to the Grand Rapids area. Please be sure to take some "me time" next time you visit as well and try out our pool area! Thank you again, and have...

Ypsilanti, Michigan
Reviewed 4 March 2015

We enjoyed our stay at your hotel. We stayed in room 330. My only complaints would be the bathroom door handle shroud was falling off. There was a tv located between the bed and the living room. The TV was at a distance that you had to very deliberately point the remote at the TV to get it into its...

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Helpful?
Thank Andrew S
RachelCrowther, Manager at SpringHill Suites Grand Rapids North, responded to this review

Thank you for providing us with feedback from your stay with us last weekend! We're glad you enjoyed your stay but do apologize for the room issues with the bathroom door, bathroom fan, and television set up. Our maintenance team has been notified about these issues and will be correcting them immediately. We hope you enjoyed the Winter Beer Festival...

Westmont, Illinois
Reviewed 11 February 2015

My wife and I enjoyed our stay at the SpringHill Suites Grand Rapids North last weekend. The room was clean and comfortable. We both wished the bed was more comfortable, we usually stay at Marriott properties and the bed did not meet our expectations. The location is not too far from the downtown area as it was approximately a $15...

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Helpful?
Thank James C
RachelCrowther, Manager at SpringHill Suites Grand Rapids North, responded to this review

James, Thank you for reviewing your recent stay at our hotel! We're very happy you enjoyed yourselves and were able to experience the vibrant downtown Grand Rapids area. Our location makes it easy to get down there and back without a hassle, either by cab or driving yourself. Thank you for your great feedback, we hope to see you again...

Reviewed 24 January 2015

The hotel was very clean and spacious. Breakfast was really good. The staff was very kind. There are restaurants near by. There are many stores near by. It was very close to Grand Rapids downtown. Free wifi works very well.

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Helpful?
Thank Jinkoo L
RachelCrowther, General Manager at SpringHill Suites Grand Rapids North, responded to this review

Dear JinkooL, Thank you for sharing your experience at the SpringHill Suites Grand Rapids North on Tripadvisor. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations with our clean spacious rooms, good breakfast and kind staff. . Your feedback will be shared...

Ludington, Michigan
Reviewed 24 January 2015

We enjoyed our staff at spring hill suites. The staff was courteous and helpful, all the way from the front desk to the housekeeping. The breakfast buffet had many of the basic options, but what I enjoyed was the additional "toppings" not often offered at other hotels. For instance, almonds, walnuts, chocolate chips, agave and honey, just for the oatmeal....cheese...

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Helpful?
Thank Sunflower42877
RachelCrowther, General Manager at SpringHill Suites Grand Rapids North, responded to this review

Dear Sunflower42877, We take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. I know my breakfast staff will be delighted to hear your comments on the food offering. Thank you for...

Clarkston, Michigan
Reviewed 6 January 2015

Family stay for a mini-vacation visit to Grand Rapids. Suite included two double beds, pull-out sofa, fridge, bar sink, and microwave. Ten minute drive to downtown Grand Rapids. Breakfast included eggs, ham/sausage as well as oatmeal, various cereals and pastries, service 6am-9am during the week. Some noise can be heard between rooms and in the hallways. Didn’t use the pool...

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Thank WeLoveOurVacations
RachelCrowther, Manager at SpringHill Suites Grand Rapids North, responded to this review

Thank you so much for telling us about your visit! We appreciate your feedback and are glad you enjoyed your experience with us at the Springhill Suites GR North. It's important to be able to get away and relax, even for a short period of time. Grand Rapids has a lot to offer and everything is very close. We hope...

Reviewed 29 November 2014

25yrs old and made my first waffle! Best Experience EVER!! very close to shopping "Target, Best Buy, Toys R US" everything in between. Staff was friendly, Room was kept clean. Lastly, the sweet lady in the food lounge. She saw we had two little ones in toe and I was honestly trying to rush and grab what I could cause...

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Helpful?
Thank ALJ07
RachelCrowther, Manager at SpringHill Suites Grand Rapids North, responded to this review

Thank you for reviewing your stay at the Springhill Suites Grand Rapids North! We're so glad you were able to experience the magic of waffles! They are a treat. We will make sure Joy reads this and we thank you for mentioning her great service. She loves making sure no one goes away hungry! We hope to see you again...

Ludington, Michigan
Reviewed 5 November 2014

This was the best hotel ever. Everything was great. The staff was so nice and so helpful. The breakfast was very good, room clean and a good size. The pool is small and would like a hot tub but this would not stop us from staying here again. Lots of restaurants and shopping very close. We would definitely seek this...

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Helpful?
Thank donna n
RachelCrowther, General Manager at SpringHill Suites Grand Rapids North, responded to this review

Dear Donna N, Thank you for sharing your experience at the SpringHill Suites Grand Rapids North. We take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at...

Udora
Reviewed 3 November 2014

We ended up here because the hotel near our conference was booked, therefore the location was not ideal. Most of our meetings and activities were downtown, a $16+ cab ride, and too far to walk. The lobby and front staff were very friendly and accommodating. My room was large and comfortable; I've never had a Jacuzzi in my room before!...

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Helpful?
Thank Morgan8244
RachelCrowther, General Manager at SpringHill Suites Grand Rapids North, responded to this review

Dear Morgan8244, Thank you for taking the time to submit a review for the SpringHill Suites Grand Rapids North. We take pride in serving your needs and are delighted to hear that we have met your expectations. I was sorry to hear that location was not ideal for this trip. Again I am sorry for any inconvenience this may have...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service

Additional Information about SpringHill Suites Grand Rapids North

Address: 450 Center Dr NW, Grand Rapids, MI 49544-8227
Region: United States > Michigan > Kent County > Grand Rapids
Price Range: €136 - €198 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Grand Rapids North 3*
Number of rooms: 76
Reservation Options:
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Also Known As:
Springhill Suites Grand Rapids North Hotel Grand Rapids
Hotel Style:
#15 Business Hotel in Grand Rapids
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Questions & Answers

Questions? Get answers from SpringHill Suites Grand Rapids North staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Hotel is very clean. room spacious”
 of 5 bubbles Carolmema, 4 Aug 2016 | Read review
“Skyline views, clean rooms, complimentary computer”
 of 5 bubbles colinbB3748UM, 5 Jun 2016 | Read review
“Stay away from 122 and the room next to the constantly slamming exterior parking lot door.”
 of 5 bubbles SirTravelLotz, 25 Feb 2016 | Read review
“Rooms down the hall on the third floor are very quiet, however the elevator is very slow”
 of 5 bubbles flintjarvis, 22 Feb 2016 | Read review
“Choose another hotel”
 of 5 bubbles JohnL421, 24 Apr 2015 | Read review
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