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SpringHill Suites Grand Rapids North

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SpringHill Suites Grand Rapids North
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166 Reviews from our TripAdvisor Community

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There are newer reviews for SpringHill Suites Grand Rapids North
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Showing 166: English reviews
1 review
Reviewed 24 January 2015

The hotel was very clean and spacious. Breakfast was really good. The staff was very kind. There are restaurants near by. There are many stores near by. It was very close to Grand Rapids downtown. Free wifi works very well.

Review collected in partnership with this hotel

Helpful?
Thank Jinkoo L
RachelCrowther, General Manager at SpringHill Suites Grand Rapids North, responded to this review

Dear JinkooL, Thank you for sharing your experience at the SpringHill Suites Grand Rapids North on Tripadvisor. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations with our clean spacious rooms, good breakfast and kind staff. . Your feedback will be shared... More 

Ludington, Michigan
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 24 January 2015

We enjoyed our staff at spring hill suites. The staff was courteous and helpful, all the way from the front desk to the housekeeping. The breakfast buffet had many of the basic options, but what I enjoyed was the additional "toppings" not often offered at other hotels. For instance, almonds, walnuts, chocolate chips, agave and honey, just for the oatmeal....cheese... More 

Review collected in partnership with this hotel

Helpful?
Thank Sunflower42877
RachelCrowther, General Manager at SpringHill Suites Grand Rapids North, responded to this review

Dear Sunflower42877, We take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. I know my breakfast staff will be delighted to hear your comments on the food offering. Thank you for... More 

Clarkston, Michigan
Level Contributor
72 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 6 January 2015

Family stay for a mini-vacation visit to Grand Rapids. Suite included two double beds, pull-out sofa, fridge, bar sink, and microwave. Ten minute drive to downtown Grand Rapids. Breakfast included eggs, ham/sausage as well as oatmeal, various cereals and pastries, service 6am-9am during the week. Some noise can be heard between rooms and in the hallways. Didn’t use the pool... More 

Helpful?
Thank WeLoveOurVacations
RachelCrowther, Manager at SpringHill Suites Grand Rapids North, responded to this review

Thank you so much for telling us about your visit! We appreciate your feedback and are glad you enjoyed your experience with us at the Springhill Suites GR North. It's important to be able to get away and relax, even for a short period of time. Grand Rapids has a lot to offer and everything is very close. We hope... More 

1 review
Reviewed 29 November 2014

25yrs old and made my first waffle! Best Experience EVER!! very close to shopping "Target, Best Buy, Toys R US" everything in between. Staff was friendly, Room was kept clean. Lastly, the sweet lady in the food lounge. She saw we had two little ones in toe and I was honestly trying to rush and grab what I could cause... More 

Helpful?
Thank ALJ07
RachelCrowther, Manager at SpringHill Suites Grand Rapids North, responded to this review

Thank you for reviewing your stay at the Springhill Suites Grand Rapids North! We're so glad you were able to experience the magic of waffles! They are a treat. We will make sure Joy reads this and we thank you for mentioning her great service. She loves making sure no one goes away hungry! We hope to see you again... More 

Ludington, Michigan
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 November 2014

This was the best hotel ever. Everything was great. The staff was so nice and so helpful. The breakfast was very good, room clean and a good size. The pool is small and would like a hot tub but this would not stop us from staying here again. Lots of restaurants and shopping very close. We would definitely seek this... More 

Helpful?
Thank donna n
RachelCrowther, General Manager at SpringHill Suites Grand Rapids North, responded to this review

Dear Donna N, Thank you for sharing your experience at the SpringHill Suites Grand Rapids North. We take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at... More 

Udora
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 November 2014

We ended up here because the hotel near our conference was booked, therefore the location was not ideal. Most of our meetings and activities were downtown, a $16+ cab ride, and too far to walk. The lobby and front staff were very friendly and accommodating. My room was large and comfortable; I've never had a Jacuzzi in my room before!... More 

Helpful?
Thank Morgan8244
RachelCrowther, General Manager at SpringHill Suites Grand Rapids North, responded to this review

Dear Morgan8244, Thank you for taking the time to submit a review for the SpringHill Suites Grand Rapids North. We take pride in serving your needs and are delighted to hear that we have met your expectations. I was sorry to hear that location was not ideal for this trip. Again I am sorry for any inconvenience this may have... More 

detroit, mi
Level Contributor
81 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 20 October 2014 via mobile

It took me forever to find this place after driving from milwaukee to grand rapids in a massive rainstorm at midnite. Talked about tucked away!! But the staff was very awesome as was the quality of the room and overall cleanliness . Ill be back in in a few days and hopefully won't have to spend 20 minutes finding the... More 

Helpful?
Thank motorcitytoby
RachelCrowther, Manager at SpringHill Suites Grand Rapids North, responded to this review

Thank you for your review of the Springhill Suites Grand Rapids North. I'm sorry to hear about your frustrations trying to find us after a long, rainy drive! We're glad you made it safely. Thank you for your great comments on the room and the staff, we really appreciate that! We look forward to seeing you soon! More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 October 2014

The rooms are a nice size, clean, and updated. The breakfast is nice and the lady that runs it is super friendly. She makes it her priority to get to know you and doesn't rush you out if it's past the official breakfast time. I wish every hotel had a person like her. The elevator is ungodly slow. Like slow,... More 

Helpful?
Thank goodsie825
RachelCrowther, Manager at SpringHill Suites Grand Rapids North, responded to this review

Thank you for taking the time to review your experience at the Springhill Suites! We're thrilled to hear that you enjoyed your stay, the staff, and the rooms. We apologize that the elevator and the laundry room did not meet your expectations. We do use information like this to consider changes going forward. Thank you again, we hope to see... More 

Cincinnati, Ohio, United States
Level Contributor
71 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 2 October 2014

The hotel staff are very friendly. Check in was great, and fast. The lobby, as well as the rest of the hotel was very clean. The store a little pricey $2.00 for a Pepsi.... The room was nice and clean, and the pool area as well. The elevator was a 3 minute ordeal, as it was slow, slow, slow. And... More 

Helpful?
Thank SirTravelLotz
RachelCrowther, Manager at SpringHill Suites Grand Rapids North, responded to this review

Thank you so much for your valued feedback from your stay with us! We appreciate your time. It pleases us to see that you enjoyed your stay and the hotel overall. We will pass along these comments to the staff and thank them for making your stay memorable! We apologize for the speed of the elevator, as it is something... More 

Michigan
Level Contributor
265 reviews
88 hotel reviews
common_n_hotel_reviews_1bd8 149 helpful votes
Reviewed 18 September 2014 via mobile

I am a Marriott or Hilton gal and like the Spring Hill brand for business travel. This one is very typical. Safe area, updated, clean, large room with living area with desk and small kitchenette. Can't comment on the breakfast but there is a small market where you can grab snacks or TV dinner to heat up in your room.... More 

Helpful?
Thank PatienceWonderful
RachelCrowther, Manager at SpringHill Suites Grand Rapids North, responded to this review

Thank you for choosing to stay with us at the Springhill Suites GR North! We appreciate your review and your feedback of our hotel, and are glad you enjoyed your experience here! Our facilities are perfect for business travelers such as yourself who are looking for a clean, modern hotel with staff who delivers great service. We may be updating... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Free Parking
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Laundry Service

Additional Information about SpringHill Suites Grand Rapids North

Address: 450 Center Dr NW, Grand Rapids, MI 49544-8227
Region: United States > Michigan > Kent County > Grand Rapids
Price Range: €106 - €193 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Grand Rapids North 3*
Number of rooms: 76
Reservation Options:
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Also Known As:
Springhill Suites Grand Rapids North Hotel Grand Rapids
Hotel Style:
#15 Business Hotel in Grand Rapids
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Questions & Answers

Questions? Get answers from SpringHill Suites Grand Rapids North staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Hotel is very clean. room spacious”
 of 5 bubbles Carolmema, 4 Aug 2016 | Read review
“Skyline views, clean rooms, complimentary computer”
 of 5 bubbles colinbB3748UM, 5 Jun 2016 | Read review
“Stay away from 122 and the room next to the constantly slamming exterior parking lot door.”
 of 5 bubbles SirTravelLotz, 25 Feb 2016 | Read review
“Rooms down the hall on the third floor are very quiet, however the elevator is very slow”
 of 5 bubbles flintjarvis, 22 Feb 2016 | Read review
“Choose another hotel”
 of 5 bubbles JohnL421, 24 Apr 2015 | Read review
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