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CityFlatsHotel

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CityFlatsHotel
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209 Reviews from our TripAdvisor Community

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Showing 208: English reviews
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Reviewed yesterday NEWvia mobile

My husband and I we're attending a concert downtown. The hotel was clean, modern and sleek. It was a great location and we were able to walk everywhere we wanted to go. There is a parking garage on the same block as the hotel which is convenient and reasonably priced. We had dinner and drinks at the hotel before the...

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Thank Cheree C
Grand Rapids, Michigan, United States
Reviewed 1 week ago

Large, very clean room at the lowest room rate. High ceilings and enough L.E.D.'s to light a surgical suite. Very confusing light switches. Woke each other up with a blast of light trying to find the bath in the dark. Every light in the place went on. I'm guessing 12 lights. Minor issue. The beds and the linens are fantastic....

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Thank Robert D
Reviewed 1 week ago

The employees are professional, courteous and capable. The room was spotless, large and the bed was SO comfortable. Pillows were great, too, and I'm super fussy about my pillow. The shower was very cool.

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Thank Molly C
Pittsburgh, Pennsylvania
Reviewed 1 week ago via mobile

I spent a weekend in Grand Rapids for a family wedding. It was a great time. The City Flats is a unique boutique hotel. Rooms are funky but that made it more interesting. Service was fantastic from check in to check out. The food in the lobby bar/restaurant was all delicious. The bed was very comfortable. I'd stay again for...

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Thank Aimee A
Traverse City, Michigan
Reviewed 1 week ago

Front desk help was not very helpful. When checking in they were in a group talking amongst themselves. No valet for your car, and they told me that the parking garage was right next door and I could get a pass for $16 for in & out all day. Went to check in to the parking garage and the attendant...

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Thank TVCMI
Saint Joseph, Michigan
Reviewed 2 weeks ago via mobile

Got a room over the phone last minute. Good price. Cool decor. Welcomed by staff. Comfortable bed. Close to everything downtown. Not pretentious. Cool vibe. Clean. Shower was outstanding, very modern and luxurious.

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Helpful?
Thank Shari W
CityFlatsHotel, Marketing Coordinator at CityFlatsHotel, responded to this review

Hi Shari! Thank you for your feedback! We appreciate the time you put into reviewing our hotel and we are so happy to hear you enjoyed your stay with us in the Heart of Downtown! If you are in the area, we would be happy to have you stay with us again!

Grand Rapids, Michigan
Reviewed 3 weeks ago

The hotel is in the middle of downtown near shopping, restaurants, ice skating at Rosa Park Circle, GR Art museum and entertainment venues. The rooms are very large and quiet. The staff was very friendly and helpful. I wanted to take the bed home with me. It was so comfortable. Nice bar and restaurant onsite. I would recommend it for...

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Thank Joanie1232015
Muskegon
Reviewed 18 January 2017

I went on expedi to get a room at this hotel. even called the place.....Well, when arrived they didnt have the room I wanted. Get this this room was the same price....This room was Horrible...They show pics about a beautiful room or rooms, Let me tell you it had no light the windows were about over 5 feet up that...

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Thank Diane M
Macomb, Michigan
Reviewed 8 January 2017 via mobile

My husband and I decided to stay here while visiting Grand Rapids overnight for a show we were seeing at DeVos Hall. My husband and I had been to Grand Rapids before but hadn't stayed the night. The City Flats Hotel is right in the heart of downtown, so the location was great for the price. They have a parking...

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Thank Taylor C
Kalamazoo Michigan
Reviewed 7 January 2017

We were here for a Jan. 1st wedding. The ballroom is a beautiful venue for the wedding & reception. The lighting is very blue, which isn't great for wedding photos - thank goodness for photoshop. We have stayed at the CityFlats in Holland so we knew to expect with regard to its modern decor, cork & tile floors and super...

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Thank photonut
CityFlatsHotel, Marketing Coordinator at CityFlatsHotel, responded to this review

Thank you for you positive feed back regarding your stay at our Grand Rapids location. Sounds like everything went smoothly for the most part and it was a positive experience overall. I do apologize about the restaurant being closed early the day of the wedding. I am glad there was someone there to point you in the right direction. Please...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
CityFlatsHotel - Grand Rapids is located in the heart of downtown Grand Rapids, MI. Built in 1874 this renovated building was once the famous Fox's Jewelry and is now Grand Rapids only LEED Gold certified hotel. Built entirely from local materials and renewable resources, our hotel prides itself on being the first eco-friendly hotel in the Midwest. With just 28 rooms, we offer an intimate stay for all our guests. Cork floors in every room, exposed brick, free wireless Internet, spacious walk-in showers, and notoriously comfy beds are just a part of the CityFlatsHotel experience. We accommodate all guests, whether you're looking to book a room, host a corporate event, or hold a wedding reception.On the first floor you will find CitySen Lounge serving lunch, dinner, weekend breakfast, and offering Happy Hour specials daily from 4PM-7PM. You will also find CityBru Coffee, located in our lobby, open 24 hours. Please stop by and see what we have to offer! ... more   less 

Additional Information about CityFlatsHotel

Address: 83 Monroe Center St NW, Grand Rapids, MI 49503-2908
Region: United States > Michigan > Kent County > Grand Rapids
Price Range: €151 - €222 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — CityFlatsHotel 3*
Number of rooms: 28
Reservation Options:
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Hotel Style:
#2 Green Hotel in Grand Rapids
#8 Family Hotel in Grand Rapids
#9 Romantic Hotel in Grand Rapids
#12 Business Hotel in Grand Rapids
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Questions & Answers

Here's what travellers have asked, with answers from CityFlatsHotel staff and other travellers.
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Questions? Get answers from CityFlatsHotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Street view room with holiday lighting and city architecture was beautiful.”
 of 5 bubbles photonut, 7 Jan 2017 | Read review
“Stayed on the 4th floor and it was very quiet.”
 of 5 bubbles 154jessicaa, 18 Nov 2016 | Read review
“There was construction commencing that perhaps contributed to the noise factor.”
 of 5 bubbles Trishvan, 27 Oct 2016 | Read review
“get a street view for more light.”
 of 5 bubbles dchub3, 24 Aug 2016 | Read review
“Request one with a view of the street!”
 of 5 bubbles 243MichelleJ243, 9 Aug 2016 | Read review
5 of 5