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CityFlatsHotel

Overview
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83 Monroe Center St NW, Grand Rapids, MI 49503-2908 See on map
AMENITIES
Free Wifi
Air Conditioning
Non-Smoking Hotel
Restaurant
Family Rooms
Bar/Lounge
Wheelchair Access
3 Star accommodation
Additional information
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Rooms
23 Dec24 Dec
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (275)
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274 results
Traveller rating
127
87
34
16
10
Traveller type
Time of year
LanguageEnglish
127
87
34
16
10
Show reviews that mention
All reviews city flats boutique hotel vessel sink like sleeping on a cloud brick wall small window within walking distance facing the street three blocks heart of downtown parking garage art museum modern feel comfortable sleep rooms are modern staying downtown bars and restaurants
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1 - 5 of 274 reviews
Reviewed 5 days ago via mobile

My husband and I recently stayed at the City flats in Grand Rapids. Initial impression: nice. However, after we checked in we headed out to our evening event to return to a room which we were unable to enter. Come to find out the card...More

Date of stay: December 2018
Thank AbiLamar
Response from CityFlatsHotels, Manager at CityFlatsHotelResponded 4 days ago

Thank you for the feedback, we are so glad that you enjoyed your time in Grand Rapids this past weekend. We sincerely apologize for the inconvenience of the door reader dying, we are looking into this issue to make sure this doesn’t happen to future...More

Reviewed 2 weeks ago

The room was very nice and clean. As other reviewers have stated though you can hear toilets flushing and anyone walking around in the hallways. The staff were nice and pleasant. Nice comfy beds and lots of pillows. We went to a concert at the...More

Date of stay: November 2018
Thank vhrules
Reviewed 4 November 2018 via mobile

The room was not clean. Tons of mold in the shower, ewwww! We stayed in the city Flats in Holland Michigan numerous times and really enjoyed it. This was nothing like our experience there. The room was much smaller. The thing we liked the best...More

Date of stay: November 2018
Thank catherinemN7969KG
Response from CityFlatsHotels, Manager at CityFlatsHotelResponded 5 weeks ago

Thank you so much for all your feedback. We apologize that you found your room dirty, our staff works extremely hard to ensure all our guests enjoy their stay with us. I will personally look into the issue of housekeeping. We are very happy to...More

Reviewed 23 October 2018

Check in was quick and efficient. Room was smaller than expected. First room had a dirty toilet, bathroom door, which is a sliding barn style door, was very dusty behind it. Called the Front desk and we were moved quickly. The second room was even...More

Date of stay: October 2018
Thank Mike F
Response from CityFlatsHotels, Manager at CityFlatsHotelResponded 5 weeks ago

Thank you so much for all your feedback. We apologize that you found your room dirty, our staff works extremely hard to ensure all our guests enjoy their stay with us. I will personally look into the issue of housekeeping. We hope you will give...More

Reviewed 19 October 2018

Stayed at CityFlats Hotel during the State Bar Convention in late September. The rooms at the AmWay Grand (location of the seminar), were about $80.00 per night MORE, and, they were sold out for one of the nights I needed. So glad necessity forced me...More

Date of stay: September 2018
Thank JesMil
Response from CityFlatsHotels, Manager at CityFlatsHotelResponded 22 October 2018

Thank you for giving us a perfect rating and for recommending CityFlatsHotel to other travelers! We are happy that you enjoyed exploring the beautiful and vibrant downtown Grand Rapids during your stay. I’m sure our entire hotel staff enjoyed catering to your needs as much...More

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About
Description
CityFlatsHotel - Grand Rapids is located in the heart of downtown Grand Rapids, MI. Built in 1874 this renovated building was once the famous Fox's Jewelry and is now Grand Rapids only LEED Gold certified More hotel. Built entirely from local materials and renewable resources, our hotel prides itself on being the first eco-friendly hotel in the Midwest. With just 48 rooms, we offer an intimate stay for all our guests. Cork floors in every room, exposed brick, free wireless Internet, spacious walk-in showers, and notoriously comfy beds are just a part of the CityFlatsHotel experience. We accommodate all guests, whether you're looking to book a room, host a corporate event, or hold a wedding reception. On the first floor you will find CitySēn Lounge serving lunch, dinner, weekend breakfast, and offering Happy Hour specials daily from 4PM-7PM. You will also find CityBrü Coffee, located in our lobby, open 24 hours. Please stop by and see what we have to offer! Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Free High Speed Internet (WiFi)
Restaurant
Bar/Lounge
Air Conditioning
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Meeting Rooms
Non-Smoking Hotel
Wheelchair Access
Pool
Beachfront
Room Service
Free Parking
Breakfast included
Fitness Centre with Gym / Workout Room
Awards & Recognition
GreenLeaders Gold level
GreenLeaders Gold level
Hotel Style
Onsen
,
Romantic
,
Business
Room types
Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
GreenLeaders Gold level
GreenLeaders Gold level
Contact Information
Hotel Style
Onsen
,
Romantic
,
Business
Room types
Non-Smoking Rooms, Family Rooms
Number of rooms
48
Price range
US$189 - US$239 (Based on Average Rates for a Standard Room)
Location
United States > Michigan > Kent County > Grand Rapids
Hotel class
Awards & Recognition
GreenLeaders Gold level
GreenLeaders Gold level
Contact Information
Hotel Style
Onsen
,
Romantic
,
Business
Room types
Non-Smoking Rooms, Family Rooms
Number of rooms
48
Price range
US$189 - US$239 (Based on Average Rates for a Standard Room)
Location
United States > Michigan > Kent County > Grand Rapids
Photos
Traveller (68)
Room & Suite (29)
Dining (7)
Business Centre & Event Rooms (8)
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Questions & Answers
Ask a question
Gomez1000
17 August 2017|
AnswerShow all 4 answers
Response from Rosie7070 | Reviewed this property |
I'm pretty they are (although I advise you to check directly), however, overall I'd say the vibe is definitely more urban/hip than family-oriented. The hotel lobby itself is super small and features a bar and a few cafe-like... More
1
Vote
Maryjo D
27 November 2016|
AnswerShow all 9 answers
Response from Aldo0050 | Reviewed this property |
No but they will bring you a pot of coffee fresh to your door in the morning FREE!
0
Votes
Julie B
8 November 2016|
AnswerShow all 2 answers
Response from Trishvan | Reviewed this property |
we had the same thing our first night there. I attributed it to construction as they were still working on the new addition. I didn't ask management about it, but should have.
0
Votes
Room Tips
"Top floor would've been good considering we could hear walking above us."
vhrules
2 weeks ago
Read review
"Request street-side room if you don't want a cave"
cchyla
9 Oct 2018
Read review
"Choose a room with a window. If you're considering a soaking tub, go for it."
solomominheels
29 Jan 2018
Read review
"some of the rooms over look the roof and down into the room a floor below. We were on the fourth floor."
tmorrison
11 Dec 2017
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