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196 Reviews from our TripAdvisor Community

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Showing 195: English reviews
Windsor, Canada
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 2 weeks ago

Well, upon arrival I noticed there was no front entrance, so we had to park in a parking garage around the block, no biggie. But, I could see for seniors this would not be ideal. We were in town for a show, and it was a 7 min walk from the venue. Very convenient location. I found that all the... More 

Thank Jessica A
Grand Rapids
Level Contributor
61 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 4 weeks ago via mobile

We had an event at attend downtown, and it was our fortieth anniversary, so we decided to spend the night at the same hotel where the event was. The event went well enough, but we did notice that the catering was not nearly as generous or thoughtful for us vegetarians as for carnivores. But hotel catering is not a deal... More 

Thank wfwbklyn
Metamora, Ohio
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 27 October 2016

Our room was clean and open with stark furnishings. We loved the location of this hotel as we could walk most anywhere to find shops, restaurants and museums. We did have a few glitches in our stay but the hotel manager made sure we were taken care of to compensate. The room we had was large and sufficient. I thought... More 

Thank Trishvan
Franklin, Tennessee
Level Contributor
1,719 reviews
188 hotel reviews
common_n_hotel_reviews_1bd8 619 helpful votes
Reviewed 17 October 2016

The hotel is different. We had an event here and the rooms were hot and a little dark (Felt like being in parents basement). The ballroom where we held the main event was awesome and be great for any affair. The breakfast food i had was not good but the service was great.

Thank Anthony C
Harrisonburg, Virginia
Level Contributor
125 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
Reviewed 16 October 2016

First, I have to admit that I was really tired when I arrived at the City Flats Hotel in Grand Rapids. I also got there too early to get a room and my weariness made that even worse. The lobby of City Flats is exemplary of what you find in your room - small and crowded. The small registration desk... More 

Thank Sailorman9868
Austin, Texas
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 5 October 2016

Wonderful location. Clean, sleek, minimalist design. Very quiet even though right downtown. Super comfy beds! Staff very nice, coffee available in lobby. Did not eat there. Parking in adjacent lot additional cost, but worth the price.

Thank Patricia M
Level Contributor
25 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 27 September 2016

Originally I was going to stay at Amway Grand Plaza but I decided to stay at CityFlats the last minute. I am glad I did. This is my first time staying at CityFlats but I really like it. The hotel is clean and comfortable. The staffs are friendly. The food in the lounge is super tasty. They offer free bottled... More 

Thank Glo116
Rochester, New York
Level Contributor
186 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed 9 September 2016

This place is like a Four Seasons for hipsters. Exposed cement, open concept, lots of emphasis on being green, that kind of thing. The rooms in the "new" area (where I stayed) are massive, and funky. It truly feels more like a decently-sized apartment than a hotel room. Except that, it's an unfurnished apartment that you just moved in to.... More 

Thank nmhen
Memphis, Tennessee
Level Contributor
30 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 September 2016

The bed is AWESOME and they have the most comfortable blanket ever. The room is very dark, no light coming thru the blinds. I didn't have a great first impression because the reception lady wasn't overly friendly but the bar staff and day shift reception was great. The room was super clean as well. Their parking is around the block... More 

Thank deancrna2016
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 2 September 2016 via mobile

Upon check-in we were greeted in the lobby by a wonderful staff. Offered free coffee, and explain that if we would like coffee would be delivered to our door free of charge in the morning. First surprise. Upon entering our room fresh fruit, and home made granola bars awaited us. I was a little surprised by no carpeting but then... More 

Thank Aldo0050

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  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
CityFlatsHotel - Grand Rapids is located in the heart of downtown Grand Rapids, MI. Built in 1874 this renovated building was once the famous Fox's Jewelry and is now Grand Rapids only LEED Gold certified hotel. Built entirely from local materials and renewable resources, our hotel prides itself on being the first eco-friendly hotel in the Midwest. With just 28 rooms, we offer an intimate stay for all our guests. Cork floors in every room, exposed brick, free wireless Internet, spacious walk-in showers, and notoriously comfy beds are just a part of the CityFlatsHotel experience. We accommodate all guests, whether you're looking to book a room, host a corporate event, or hold a wedding reception.On the first floor you will find CitySen Lounge serving lunch, dinner, weekend breakfast, and offering Happy Hour specials daily from 4PM-7PM. You will also find CityBru Coffee, located in our lobby, open 24 hours. Please stop by and see what we have to offer! ... more   less 

Additional Information about CityFlatsHotel

Address: 83 Monroe Center St NW, Grand Rapids, MI 49503-2908
Region: United States > Michigan > Kent County > Grand Rapids
Price Range: €170 - €215 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — CityFlatsHotel 3*
Number of rooms: 28
Reservation Options:
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Hotel Style:
#2 Green Hotel in Grand Rapids
#8 Family Hotel in Grand Rapids
#9 Romantic Hotel in Grand Rapids
#12 Business Hotel in Grand Rapids
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Questions & Answers

Here's what travellers have asked, with answers from CityFlatsHotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stayed on the 4th floor and it was very quiet.”
 of 5 bubbles 154jessicaa, 18 Nov 2016 | Read review
“There was construction commencing that perhaps contributed to the noise factor.”
 of 5 bubbles Trishvan, 27 Oct 2016 | Read review
“get a street view for more light.”
 of 5 bubbles dchub3, 24 Aug 2016 | Read review
“Request one with a view of the street!”
 of 5 bubbles 243MichelleJ243, 9 Aug 2016 | Read review
“The street was noisy if that is a concern”
 of 5 bubbles townpoeple, 15 Jun 2016 | Read review
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