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CityFlatsHotel

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Traveller (60)
Room & Suite (29)
Dining (7)
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Overview
  • Excellent50%
  • Very good31%
  • Average11%
  • Poor5%
  • Terrible3%
Travellers talk about
“city flats”(57 reviews)
“boutique hotel”(14 reviews)
“vessel sink”(3 reviews)
AMENITIES
Free Wifi
Air Conditioning
Non-Smoking Hotel
Restaurant
Bar/Lounge
Wheelchair Access
Business Centre
3 Star Hotel
All hotel details
Additional information
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Reviews (260)
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Traveller rating
123
82
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15
10
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Time of year
LanguageEnglish
123
82
29
15
10
Show reviews that mention
All reviewscity flatsboutique hotelvessel sinklike sleeping on a cloudbrick wallgreat happy hourthree blockswithin walking distanceparking garagefacing the streetart museumheart of downtowncomfortable sleepfriendly hotelrooms are modernstaying downtownvan andel arena
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1 - 5 of 259 reviews
Reviewed 2 weeks ago via mobile

If I could give a negative rating, I would. First, let me start with the bed. Blood smears on the duvet? NOPE. So I strip the bed & request a new comforter/duvet. I start stripping the bed on one side and find it weird that...More

Thank j18c394
Management response:Responded 2 weeks ago

Molly, I sincerely apologize for the experience you had with our hotel last weekend. We take pride in the outstanding customer service provided to our guests, and I am saddened to hear that you did not receive that during your stay. We truly appreciate your...More

Reviewed 3 weeks ago

Spent the night in GR over Memorial Weekend. First time staying at the CityFlats. No hotel parking or valet, which isn't wonderful, but you are staying downtown so you have to understand that. Parking structure a block away. Beds are VERY comfortable and they give...More

Thank Jessica T
Reviewed 10 May 2018

We were surprised and equally pleased with CityFlats Hotel. Our room was clean and attractive though small as expected. We were welcomed with great healthy snacks, apples and bottled water. The bed was very comfortable and the room quiet (possibly because we were there on...More

Thank Siebee
A TripAdvisor Member
71
Reviewed 3 April 2018 via mobile

Very modern and unique hotel in the heart of downtown. Easy walking distance to restaurants. The room was clean, the bed was very comfortable but I heard ( what a believed to be) the elevator going up/down all night long. I was here on a...More

Thank A TripAdvisor Member
Reviewed 18 March 2018 via mobile

The rooms are so small that we had no room to sit but on the bed which were only doubles. There were 4 of us in the room but only three towels and 2 hangers. You can't use the washroom without turning on all the...More

1  Thank lisa16soo
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Most Booked Properties in Grand Rapids
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About
Awards & Recognition
GreenLeaders Gold level
Amenities
Top amenities
Free High Speed Internet (WiFi)
Restaurant
Bar/Lounge
Hotel Amenities
Meeting Rooms
Banquet Room
Conference Facilities
Dry Cleaning
Business Centre with Internet Access
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$170 - US$245 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in Grand Rapids
#9 Romantic Hotel in Grand Rapids
#12 Business Hotel in Grand Rapids
Room types
Non-Smoking Rooms
Details
Price range
US$170 - US$245 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in Grand Rapids
#9 Romantic Hotel in Grand Rapids
#12 Business Hotel in Grand Rapids
Room types
Non-Smoking Rooms
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Traveller (60)
Room & Suite (29)
Dining (7)
Business Centre & Event Rooms (8)
Questions & Answers
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Gomez1000
17 August 2017|
AnswerShow all 4 answers
Response from Rosie7070 | Reviewed this property |
I'm pretty they are (although I advise you to check directly), however, overall I'd say the vibe is definitely more urban/hip than family-oriented. The hotel lobby itself is super small and features a bar and a few cafe-like... More
1
Vote
Maryjo D
27 November 2016|
AnswerShow all 9 answers
Response from Aldo0050 | Reviewed this property |
No but they will bring you a pot of coffee fresh to your door in the morning FREE!
0
Votes
Julie B
8 November 2016|
AnswerShow all 2 answers
Response from Trishvan | Reviewed this property |
we had the same thing our first night there. I attributed it to construction as they were still working on the new addition. I didn't ask management about it, but should have.
0
Votes
Room Tips
"Choose a room with a window. If you're considering a soaking tub, go for it."
Read review
"some of the rooms over look the roof and down into the room a floor below. We were on the fourth floor."
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"If you want quiet, maybe ask for a room not over the main street."
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"dont book your room on a debit card"
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