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31/12/2017 1/1/2018
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    The Grand River Hotel, an Ascend Hotel Collection Member

    270 Ann St NW, Grand Rapids, MI 49504-2016
    (616) 214-3330
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    31/12/2017 1/1/2018
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    US$218
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    Traveller (22)
    Dining (22)
    Room & Suite (20)
    Overview
    • Excellent16%
    • Very good21%
    • Average30%
    • Poor21%
    • Terrible12%
    Travellers talk about
    “free shuttle” (5 reviews)
    “grand river” (9 reviews)
    “chess game” (2 reviews)
    Free Wifi
    Free Parking
    Breakfast Available
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Spa
    Wheelchair Access
    Business Centre
    Laundry Service
    3.0 Star Hotel
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    Rooms
    31 Dec1 Jan
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    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (65)
    There are newer reviews for The Grand River Hotel, an Ascend Hotel Collection Member
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    31 - 35 of 64 reviews

    Reviewed 18 July 2017 via mobile

    I found this hotel through my Choice Hotels app. I was in town for just one night to visit the Fredrick Meijer Gardens, so it wasn't necessary for me to be downtown. I understand there is a free shuttle to take guests downtown, but I...More

    Thank patweber101
    Response from ddej0ng, General Manager at The Grand River Hotel, an Ascend Hotel Collection MemberResponded 7 September 2017

    Thank you so much for your time and giving us as well as other travelers feedback on your stay! We are so pleased to hear that you enjoyed your stay and the proximity to so many great local destinations. We hope to see you again...More

    Reviewed 17 July 2017 via mobile

    I once again stayed at this hotel, once a Holiday Inn, after almost a thirty year hiatus. While it is okay for the money, it is not as vibrant nor is it as well kept up ,when under prior ownership. They have tried to freshen...More

    Thank Raphael L
    Response from ddej0ng, General Manager at The Grand River Hotel, an Ascend Hotel Collection MemberResponded 7 September 2017

    Yes! We are now a Choice Hotel - Ascend Collection! Thank you for the review and giving us as well as other travelers feedback. We have done a complete renovation on our property , with some minor details we are still working on to give...More

    Reviewed 17 July 2017

    There were quite a few negative reviews about this hotel so I was hesitant about staying here but bit the bullet and did bc it was the cheapest nice (ish) hotel near the event I was attending. We arrived at 3:30 and were unable to...More

    Thank kt81618
    Response from ddej0ng, General Manager at The Grand River Hotel, an Ascend Hotel Collection MemberResponded 7 September 2017

    Thank you for taking the time to give us your feedback. We certainly do check people in as early as we can if the room is available, but there are certainly dates that we are sold out and we need to allow our housekeeping team...More

    Reviewed 12 July 2017

    I booked a three night stay - against my better judgement, but Grand rapids hotels were booked, and company policy has a rate ceiling. What a horrible stay! As a Marriot Lifetime Platinum member, I stay in a lot of hotels - more than 150...More

    1  Thank teacherted
    Management response:Responded 17 July 2017

    Teacherted the management team would like to thank you for taking the time out to bring your concerns to our attention. We do value your patronage and certainly want to know if your are dissatisfied in any way. I want to assure you that the...More

    Reviewed 9 July 2017

    I was pleasantly surprised when I arrived at the hotel since I was not familiar with the name. The staff was pleasant, very helpful and extremely attentive. The room was comfortable with a new updated look. The one glitch was that the restaurant staff was...More

    Thank AnotherRoadWarrior28
    Response from ddej0ng, General Manager at The Grand River Hotel, an Ascend Hotel Collection MemberResponded 7 September 2017

    Thank you for taking the time to give us your guest feedback! We certainly have become busier and busier since our renovations and we love all of our new guests! We will be sure to address and make sure we have the proper staffing in...More

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    About
    Amenities
    • Top amenities
    • Free Parking
    • Pool
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Meeting Rooms
    • Banquet Room
    • Conference Facilities
    • Business Centre with Internet Access
    • Laundry Service
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Heated pool
    • Indoor pool
    • Hot Tub
    Details
    • Price range
    • US$96 - US$151 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Accessible rooms ,
    • Suites ,
    • Family Rooms
    • Number of rooms
    • 162
    • Reservation Options
    • TripAdvisor is proud to partner with Choice Hotels, Priceline, Orbitz, Hotels.com, Expedia, Booking.com, Travelocity, Hotwire and getaroom.com so you can book your The Grand River Hotel, an Ascend Hotel Collection Member reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Michigan >
    • Kent County >
    • Grand Rapids
    • Also Known As
    • Radisson Grand Rapids ,
    • Grand Rapids Radisson
    Add Photo Photos
    Traveller (22)
    Dining (22)
    Room & Suite (20)
    Pool & Beach (3)
    Hotel & Grounds (41)
    Business Centre & Event Rooms (19)
    Bathroom (8)
    Nearby
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Keaton M
    3 October 2017|
    AnswerShow all 4 answers
    Response from Raphael L | Reviewed this property |
    They do offer a shuttle but I would call the hotel and ask. I am sure they would get you there but you just might have to Uber back. Thank Utah.
    0
    Votes
    Carolyn L
    27 June 2017|
    AnswerShow all 3 answers
    Response from ddej0ng | Property representative |
    No, I am sorry, we are not pet friendly.
    0
    Votes
    Stacie D
    18 April 2017|
    Answer
    Response from ddej0ng | Property representative |
    Our renovations are very minimal now, just fine detail touches that guests do not even experience. All rooms have been renovated and are ready for you!
    0
    Votes
    Room Tips
    "We stayed on the 7th floor and were pleased. Ask for a room with a view of the river!"
    Read review
    "Ask that rooms not be adjoining. For quiet, ask to be on the side opposite the stage (I think this is only..."
    Read review
    "Rooms next to elevator are super noisy"
    Read review
    "Check the check-in times for the hotels you book."
    Read review
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