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Country Inn & Suites By Carlson, Grand Rapids Airport

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Country Inn & Suites By Carlson, Grand Rapids Airport
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391 Reviews from our TripAdvisor Community

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Showing 390: English reviews
Start your review of Country Inn & Suites By Carlson, Grand Rapids Airport
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Hilton Head, South Carolina
Reviewed 3 days ago NEW

I spent a week in GR, where I lived for my entire life and had to return for work before retiring. Honestly, I never knew this hotel was here. It is hidden behind Meijers on 28th street which is a great location for restaurants and the airport. It had great reviews so I thought I'd give it a try. Room...

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Helpful?
Thank rowdygirl00
Kristan Z, General Manager at Country Inn & Suites By Carlson, Grand Rapids Airport, responded to this review

Rowdygirl00, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We hope you will return the next time you are in Grand Rapids. Best Regards, Kristan Z. General Manager

Girard, United States
Reviewed 3 days ago NEW

Overall I was satisfied well beyond what I thought I would have been. The staff were the most impressive portion of my trip overall. They not only greeted me with a smile every time I walked through the doors, but also were extremely polite and helpful when asking questions. I cannot say enough about the staff!

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank I873NNdouglass
Kristan Z, General Manager at Country Inn & Suites By Carlson, Grand Rapids Airport, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our wonderful staff. I will be sure to let everyone know your comments. We look forward to welcoming you back the next time you are in the Grand Rapids area. Best Regards, Kristan Z. General Manager

Detroit, Michigan
Reviewed 1 week ago

Review collected in partnership with Country Inns & Suites By Carlson
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Thank Susan B
Kristan Z, General Manager at Country Inn & Suites By Carlson, Grand Rapids Airport, responded to this review

Grand Rapids, Michigan
Reviewed 1 week ago

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank MissyV44
Kristan Z, General Manager at Country Inn & Suites By Carlson, Grand Rapids Airport, responded to this review

Reviewed 3 weeks ago

This Inn has been updated but it was updated poorly. Not a good value for your money. The renovations were made cheaply and poorly. We were only there for one night thank goodness but won't be returning.

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Helpful?
Thank Scott T
Khandice W, Front Office Manager at Country Inn & Suites By Carlson, Grand Rapids Airport, responded to this review

Scott T, we apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future.

Ionia, Michigan
Reviewed 3 weeks ago

A BEAUTIFUL place to be clean comfort great food i would come here again and it is money well spent Great staff great people great place to be kid frendly fun best breakfast iv had in a long time kids loved it

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank 399mistyn
Khandice W, Front Office Manager at Country Inn & Suites By Carlson, Grand Rapids Airport, responded to this review

Thank you 399mistyn for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay here at Country Inn. We look forward to your next stay.

Santiago, Chile
Reviewed 5 weeks ago via mobile

Run down property with mold smell in the room. Used to the other Country Inn and Suites this place is bad. Avoid if possible. Not well maintained and crappy fixes. Avoid if possible. Not at par with chain. This seams to be a property that was bought and tried to fit with the rest bus falls short of the mark.

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Helpful?
Thank Cinci_cap
Khandice W, Front Office Manager at Country Inn & Suites By Carlson, Grand Rapids Airport, responded to this review

Cinci_cap, we apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future.

Lincoln Park, Michigan
Reviewed 3 February 2017

The staff was very pleasant and helpful. The facility was very clean. The room was clean and pleasing. Lobby had fresh fruit, nutrition bars cookies, coffee bar and ice water easily accessible to the customers to grab on the way to your room or out the door.

Review collected in partnership with Country Inns & Suites By Carlson
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Thank X8889YMsusana
Khandice W, Front Office Manager at Country Inn & Suites By Carlson, Grand Rapids Airport, responded to this review

Thank you X8889yMsusana for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed visit here with the Country Inn family. We look forward to your next stay

new boston
Reviewed 30 January 2017

Review collected in partnership with Country Inns & Suites By Carlson
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Thank mazesl
Khandice W, Front Office Manager at Country Inn & Suites By Carlson, Grand Rapids Airport, responded to this review

Kalkaska, Michigan
Reviewed 29 January 2017

Review collected in partnership with Country Inns & Suites By Carlson
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Thank Z8431XVcraigc

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
Official Description (provided by the hotel)
Stay at the Country Inn & Suites Grand Rapids, MI hotel and enjoy convenient amenities, unrivaled customer service and an ideal location. Our hotel features free Wi-Fi, premium cable on flat-screen TVs, indoor pool and all you need to feel right at home. We are located just minutes from Gerald R. Ford International Airport as well as a great variety of museums and top shopping opportunities. Book your reservations at Country Inn & Suites and see what sets us apart from other Grand Rapids hotels. ... more   less 

Additional Information about Country Inn & Suites By Carlson, Grand Rapids Airport

Address: 5399 28th St SE, Grand Rapids, MI 49512-2072
Region: United States > Michigan > Kent County > Grand Rapids
Price Range: €96 - €158 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Country Inn & Suites By Carlson, Grand Rapids Airport 3*
Number of rooms: 60
Reservation Options:
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Also Known As:
Country Inn & Suites Grand Rapids Hotel Grand Rapids
Country Inn & Suites Grand Rapids Mi
Country Inn Grand Rapids
Grand Rapids Country Inn
Country Inn And Suites Grand Rapids
Hotel Style:
#13 Business Hotel in Grand Rapids
#17 Family Hotel in Grand Rapids
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Questions & Answers

Here's what travellers have asked, with answers from Country Inn & Suites By Carlson, Grand Rapids Airport staff and other travellers.
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Questions? Get answers from Country Inn & Suites By Carlson, Grand Rapids Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you can't find better it's ok.”
 of 5 bubbles 295scottt, 2 Mar 2017 | Read review
“Top floor is quieter... there is an elevator.”
 of 5 bubbles Daniel_CC9564SW, 9 Oct 2016 | Read review
“Top floor away from other guests since the doors slam automatically”
 of 5 bubbles sunnybrooke1959, 7 Sep 2016 | Read review
“Stay elsewhere. This hotel property is past its prime.”
 of 5 bubbles Wildcat_Rudy, 5 Sep 2016 | Read review
“Don't stay on first floor if seeking quiet”
 of 5 bubbles alaska0712, 14 Aug 2016 | Read review
5 of 5