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Country Inn & Suites By Carlson, Grand Rapids Airport

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Country Inn & Suites By Carlson, Grand Rapids Airport
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406 Reviews from our TripAdvisor Community

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Showing 405: English reviews
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Reviewed 5 days ago NEWvia mobile

This place was perfect! Super clean, quiet, friendly, helpful staff, and great amenities! Definitely WILL stay here again! Liked the extra nice touch of infused water available in the hotel lobby along with free hot herbal tea or coffee. Right up my alley! Could not believe how nice and quiet it was in a Friday night. If you're going to...

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Helpful?
Thank Elaine O
Schmitten, Germany
HOTEL’S FAVOURITE REVIEW
Reviewed 11 July 2016

I have used this hotel a few times as a base while my son is at summer camp nearby. This year I stayed longer to do some work and see a few local sights. I was not disappointed. All the staff were friendly and accommodating, particularly the young man who checked me in. I was offered a free upgrade to...

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1Thank 2013AB
About Hotel's Favourite Review
Nathan R, General Manager at Country Inn & Suites By Carlson, Grand Rapids Airport, responded to this review

Thank you so much for sharing all of your positive feedback for others to see! We are very glad that you enjoyed our hotel as always! We strive to be the best and are pleased that you could see that! It is very important to us to meet the needs of each individual guest that comes to us! We hope...

Elkhart, Indiana
Reviewed 6 days ago NEW

Review collected in partnership with Country Inns & Suites By Carlson
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Thank O222ALdebras
Kristan Z, General Manager at Country Inn & Suites By Carlson, Grand Rapids Airport, responded to this review

Knoxville, Tennessee
Reviewed 1 week ago NEW

Review collected in partnership with Country Inns & Suites By Carlson
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1Thank Sandra R
Kristan Z, General Manager at Country Inn & Suites By Carlson, Grand Rapids Airport, responded to this review

Reviewed 1 week ago NEW

One of the nicest hotels I have stayed in for a long time. Only other I enjoyed more was at The Grand Floridan at Disney World. Room was a comfortable size, staff went out of their way to please and my dog was completely welcomed. Thank You!

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
1Thank Dee S
Kristan Z, General Manager at Country Inn & Suites By Carlson, Grand Rapids Airport, responded to this review

Dee, Thank you for your feedback and for taking the time to write about your experience. It was a pleasure to read that you felt as comfortable here as you would if you were home. We have a few animal lovers here on staff so I am glad that your dog was able to feel welcomed as well. We look...

Essexville, Michigan
Reviewed 2 weeks ago

Review collected in partnership with Country Inns & Suites By Carlson
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1Thank Jessica L
CarlsonRezidor, Customer Care at Country Inn & Suites By Carlson, Grand Rapids Airport, responded to this review

Muskegon, Michigan
Reviewed 2 weeks ago

Review collected in partnership with Country Inns & Suites By Carlson
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Thank saratW8727YD
CarlsonRezidor, Customer Care at Country Inn & Suites By Carlson, Grand Rapids Airport, responded to this review

Avon, Indiana
Reviewed 2 weeks ago

This is an area that the team really needs to work on. Great the first stay this stay it was indifferent at best or at times not at all. Different people there at this visit as well must have been a turnover situation. Will probably look elsewhere nest business trip unless I am price driven.

Review collected in partnership with Country Inns & Suites By Carlson
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Thank mkelly2263
Kristan Z, General Manager at Country Inn & Suites By Carlson, Grand Rapids Airport, responded to this review

Mark, We apologize for the disappointing service you received from our staff. Our team works hard to make sure our guests are comfortable and receiving our best service. We appreciate you bringing this matter to our attention, and hope for another opportunity to exceed your expectations in the future. Best Regards, Kristan Z. General Manager

Austin, Texas
Reviewed 2 weeks ago

Excellent staff from the shuttle bus drivers to the front desk and service workers. Great location with many restaurants, supermarkets and stores all within walking distance. Breakfast in the mornings had the normal selection but each morning they varied the hot foods selection

Review collected in partnership with Country Inns & Suites By Carlson
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Thank Larren E
Kristan Z, General Manager at Country Inn & Suites By Carlson, Grand Rapids Airport, responded to this review

Larren, Thank you for your feedback and for taking the time to write about your experience. We are excited to read that you enjoyed the staff and the location of our hotel. We look forward to your next stay with us. Best Regards, Kristan Z. General Manager

Caledonia
Reviewed 2 weeks ago

Very pleased with the overall stay. It is a pet friendly hotel, and unfortunately my room was next to a room hosting a dog that barked. However, the hot breakfast and service was great. The family enjoyed the pool, complimentary cookies and coffee. The value and quality of our stay exceeded our expectations.

Review collected in partnership with Country Inns & Suites By Carlson
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Thank Ra_niles30
Kristan Z, General Manager at Country Inn & Suites By Carlson, Grand Rapids Airport, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed the "Be Our Guest" breakfast and the complimentary cookies. We hope to see you return to our hotel during your next visit to the Grand Rapids area. Best Regards, Kristan Z. General Manager

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Pool
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
Official Description (provided by the hotel)
Stay at the Country Inn & Suites Grand Rapids, MI hotel and enjoy convenient amenities, unrivaled customer service and an ideal location. Our hotel features free Wi-Fi, premium cable on flat-screen TVs, indoor pool and all you need to feel right at home. We are located just minutes from Gerald R. Ford International Airport as well as a great variety of museums and top shopping opportunities. Book your reservations at Country Inn & Suites and see what sets us apart from other Grand Rapids hotels. ... more   less 

Additional Information about Country Inn & Suites By Carlson, Grand Rapids Airport

Address: 5399 28th St SE, Grand Rapids, MI 49512-2072
Region: United States > Michigan > Kent County > Grand Rapids
Price Range: €99 - €177 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Country Inn & Suites By Carlson, Grand Rapids Airport 3*
Number of rooms: 60
Reservation Options:
TripAdvisor is proud to partner with Carlson, Booking.com, Hotwire, Expedia, Hotels.com, Orbitz, Travelocity, Priceline, TripOnline SA and getaroom.com so you can book your Country Inn & Suites By Carlson, Grand Rapids Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Country Inn & Suites Grand Rapids Hotel Grand Rapids
Country Inn & Suites Grand Rapids Mi
Country Inn Grand Rapids
Grand Rapids Country Inn
Country Inn And Suites Grand Rapids
Hotel Style:
#13 Business Hotel in Grand Rapids
#17 Family Hotel in Grand Rapids
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Questions & Answers

Here's what travellers have asked, with answers from Country Inn & Suites By Carlson, Grand Rapids Airport staff and other travellers.
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Questions? Get answers from Country Inn & Suites By Carlson, Grand Rapids Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Tricky to find even with GPs as it's hidden behind a Meijer. Poor signage.”
276cherylm, 29 Mar 2017 | Read review
“If you can't find better it's ok.”
295scottt, 2 Mar 2017 | Read review
“Top floor is quieter... there is an elevator.”
Daniel_CC9564SW, 9 Oct 2016 | Read review
“Top floor away from other guests since the doors slam automatically”
sunnybrooke1959, 7 Sep 2016 | Read review
“Stay elsewhere. This hotel property is past its prime.”
Wildcat_Rudy, 5 Sep 2016 | Read review
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