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DoubleTree By Hilton Grand Rapids Airport

Booking.comUS$135*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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DoubleTree By Hilton Grand Rapids Airport
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335 Reviews from our TripAdvisor Community

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Showing 331: English reviews
Columbus, Ohio
Reviewed 3 weeks ago

The staff was the best thing about this hotel. They were all very friendly and helpful. However, the property needed to be maintained better. There were beer bottles all over the outdoor courtyard - looked like someone had a party and the hotel never cleaned it up. Second, I had to go out to my car around 11pm to get...

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Helpful?
Thank BJ4Steel
HiltonGrandRapids, General Manager at DoubleTree By Hilton Grand Rapids Airport, responded to this review

Thank you for your recent stay with us. I have read and completely understand your concerns about the courtyard and the individuals smoking outside the hotel. My team will be addressing this issues on our busy nights so that other guests do not have to be inconvenienced by the second had smoke, etc. Sincerely, The DoubleTree by Hilton Grand Rapids

Columbia, Maryland
Reviewed 3 weeks ago via mobile

When I travel for business, especially for just an overnight stay, my needs are pretty simple. Clean, modern, convenient, decently priced and good wifi. Everything else is just an added bonus. The Doubletree near the Grand Rapids Airport met all those criteria. The hotel was busy and full when I stayed but the staff didn't seem to break a sweat....

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Helpful?
Thank MDFreqTvlr
HiltonGrandRapids, General Manager at DoubleTree By Hilton Grand Rapids Airport, responded to this review

Thank you for your review of our hotel. We appreciate your business and especially your feedback of our services. As an Airport hotel it is extremely important to us that our service and facilities not only meet the expectations for the "road warrior" but to exceed as well. We continue to focus on exceeding our guests expectations daily. Thanks again...

Belleville, Michigan
Reviewed 4 weeks ago

I was extremely satisfied with the service at this hotel - from the Front Desk staff to the General Manager! Very welcoming! The GM even helped me unload my boxes for my seminar!!! WOW! Hotel is very close to many business and shopping! A great deal!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank KarenSDE
HiltonGrandRapids, General Manager at DoubleTree By Hilton Grand Rapids Airport, responded to this review

Karen Thank you very much for your kind words regarding the service at out hotel. It was my pleasure to assist you with the materials for your conference. My team takes great pride in treating our guests with exceptional service on a daily basis. Thanks again for your review, The DoubleTree by Hilton Grand Rapids

Newport News, Virginia
Reviewed 4 weeks ago

The title pretty much says it all. The only thing I will add is that I am a cigar smoker and this was the first hotel I've ever been in that had no place to go and sit down, even outside, and light a cigar. Other than that it's a pretty good place

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Helpful?
Thank MichaelOP2014
greensboro, United States
Reviewed 4 weeks ago

I can't wait to get back to Cleveland to stay here again. This hotel is modern, clean, and the service was good. The restaurant service for dinner and breakfast was definitely a plus. The location is about 17 miles from the Cleveland airport, which was a little misleading, but it was easy to find.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Marian K
Minneapolis, Minnesota
Reviewed 4 weeks ago via mobile

I need my sleep. I had one of the worst nights sleep because of faulty A/C. I had it set at 62. Temp was at least 75. I told the front desk this and they offered me a cookie. Really? There are many other options around to stay.

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Helpful?
Thank C9945JZwilliamc
HiltonGrandRapids, General Manager at DoubleTree By Hilton Grand Rapids Airport, responded to this review

William, Thank you for your review and stay at our property. I understand your frustration of the AC not working properly. My apologies. We will address this issue ASAP with our system. I will also work with my Customer Service team to ensure that all of our guest challenges are addressed appropriately and timely. Once again, thank you for your...

Macomb
Reviewed 4 weeks ago

Room was comfortable, quiet and location is nice. Many restaurants and shopping nearby. Staff very friendly and helpful. Breakfast was good with a nice variety of options to choose from. Stayed for 3 days and will stay again when I am in Grand Rapids

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Diane O
HiltonGrandRapids, General Manager at DoubleTree By Hilton Grand Rapids Airport, responded to this review

Diane, Thank you very much for your recent TripAdvisor review. We really appreciate you taking the time to submit this review. I am very proud of the service staff we have here at the hotel. They truly focus on making everyone feel right at home. We look forward to seeing you again in the future. The DoubleTree by Hilton Grand...

Charlotte, United States
Reviewed 5 weeks ago

Friendly staff - warm welcome, very helpful Easy parking - no additional fee to self park Convenient location - close to many stores and food options Clean rooms - room was very clean comfortable bed - slept great

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 483lindsayw
Midland, Michigan
Reviewed 18 April 2017

The upgrade and renovation were nicely done. The rooms and bedding or modern and comfortable. The conference team was very accommodating separate meeting rooms as well as the main conference room we're comfortable in temperature. The restaurant selections were a little different and everything my group tried very tasty

Review collected in partnership with DoubleTree by Hilton
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Thank eileenl656
New York, United States
Reviewed 17 April 2017

The interior spaces are terrible. It resembles a cheap rehab clinic. It looks like the interiors were done by a Hilton board members wife whose last experience was in a brothel. The poor staff with all their willingness to help could not overcome the 8 ball they were behind with these abysmal spaces and the rooms.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank L3708JFdavidg

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The DoubleTree by Hilton Grand Rapids Airport hotel in Michigan is just two miles from Gerald R. Ford International Airport and offers a relaxing environment and retreat within the Grand Rapids, MI area. Arrive in style via the complimentary shuttle from the baggage claim area of the airport, straight to the welcoming hotel lobby. Enjoy easy access to many popular attractions during your stay such as the Frederick Meijer Gardens and the Grand Rapids Art Museum. ... more   less 

Additional Information about DoubleTree By Hilton Grand Rapids Airport

Address: 4747 28th St SE, Grand Rapids, MI 49512-1915 (Formerly Hilton Grand Rapids Airport)
Region: United States > Michigan > Kent County > Grand Rapids
Price Range: €112 - €190 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree By Hilton Grand Rapids Airport 3.5*
Number of rooms: 226
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hilton Hotels Direct, Travelocity, Hotwire, Priceline, Orbitz, Hotels.com, Cheap Tickets, Cancelon, TripOnline SA, HotelQuickly, HotelsClick and HRS so you can book your DoubleTree By Hilton Grand Rapids Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Grand Rapids Airport Hotel Grand Rapids
Hilton Hotel Grand Rapids
Grand Rapids Hilton
Hotel Style:
#17 Business Hotel in Grand Rapids
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree By Hilton Grand Rapids Airport staff and other travellers.
8 questions
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Grand Rapids, Michigan
over a year ago
Clinton, Arkansas

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Questions? Get answers from DoubleTree By Hilton Grand Rapids Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room equipped with a microwave and refrigerator.”
AO-59, 8 May 2017 | Read review
“ask for a room with a quiet heating system”
Markey2, 22 Jan 2017 | Read review
“Closest full service property to the Airport”
robertfj, 13 Jan 2017 | Read review
“run down hotel”
davidmI7127ZZ, 7 Dec 2016 | Read review
“Do NOT get a room near the pool or any common area.”
Loup407, 7 Nov 2016 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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