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Evening front desk person seemed completely clueless when we checked in. We had made a request to be on the bottom floor after reading reviews that those rooms had been renovated he told us we were assigned to the 2nd floor and when he was...More
We booked this two months in advance. We had stayed here several years ago and thought this would be a good place to stay. When we arrived about 5 pm, our room wasn't ready yet so we had to wait while they finished cleaning it....More
Response from Shannon M, Manager at American Alpine LodgeResponded 27 July 2017
I apologize you had to wait to check in. The other guests that got in ahead of you probably had different room types than you had and that is why others were checked in before you. I'm sorry we didn't have the room type you...More
We stayed at the Alpine Lodge because it was priced right. We found out after we arrived that it does need updates but for the price it was ok. The rooms were very quiet and the beds were so so. The room we were in...More
Response from Shannon M, Manager at American Alpine LodgeResponded 25 July 2017
We appreciate your feedback and thank you for staying with us here at the American Alpine Lodge. We recently acquired to property and have been doing updates throughout the building including the rooms. We do have extension cords upon request for use in the rooms....More
Best priced hotel in town but price isn't everything. This is an old hotel that used to be a Holiday Inn and it's in need of updating throughout. They have made attempts to do some updating such as bathroom floors, paint, Etc. Much of the...More
Response from Shannon M, Manager at American Alpine LodgeResponded 9 July 2017
Thank you for choosing to stay with us. We are doing our best to get the updates needed as quickly as possible. I hope you like the renovations we have made thus far. The staff are diligently working to get things done as quickly as...More
I didn't read any reviews on this hotel until after I booked it. Then I got a little worried based on all the bad reviews. This hotel wasn't anything special but it wasn't horrible either. The room was clean but the hallways needed vacuuming. The...More
Response from Shannon M, Manager at American Alpine LodgeResponded 8 July 2017
Thank you so much for taking the time to write a review. We have been working diligently on renovations. It is difficult when there are so many things that need to be done but rest assured our customer satisfaction is our priority. I'm glad you...More
Depending upon how busy the hotel is we can typically accommodate special requests. I suggest calling the front desk for the most direct access to our availability when you have special needs. .989.732.2431.
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"All inter rooms look out to the pool area. rooms on main floors have doors to the pool."