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SpringHill Suites by Marriott Frankenmuth

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Traveller (85)
Room & Suite (80)
Dining (11)
Overview
  • Excellent43%
  • Very good35%
  • Average14%
  • Poor5%
  • Terrible3%
Travellers talk about
“great location”(73 reviews)
“waffles”(32 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
3 Star accommodation
All hotel details
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Rooms
2 Sep3 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (436)
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435 results
Traveller rating
181
155
63
22
14
Traveller type
Time of year
LanguageEnglish
181
155
63
22
14
Show reviews that mention
All reviewsgreat locationwithin walking distancewafflesspring hillthe breakfast arearoom was spacioustwo queen bedswet barmain stsitting areamini fridge and microwavewould definitely stay here againbirch rundowntown frankenmuthnice sizeenglish muffinpull out couch
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1 - 5 of 435 reviews
Reviewed 1 week ago

After an enjoyable stay a few years go, I was disappointed with this recent stay due to the renovations. While the room was still a good size and clean, gone was the pullout couch and replaced with a strange couch/drawer combination. This was very uncomfortable...More

Thank gregrU3445ZY
Reviewed 2 weeks ago

i have been staying at Springhill Suites for many, many years and will continue to do so. It is clean, the staff is friendly, the beds are comfortable and the breakfast is the best I have had compared to the many places i have stayed...More

Thank bents4162018
Reviewed 3 weeks ago

Can’t even call the customer service horrible as it is literally non existent. We were the only ones at the check in, yet it took about 10 minutes for a gentleman at the front desk to acknowledge us (he was on the phone while one...More

Thank USAtraveler365
Response from SHS-Frankenmuth, General Manager at SpringHill Suites by Marriott FrankenmuthResponded 2 weeks ago

I sincerely apologize for your poor experience. the day of your arrival was my day off, and I am sorry that that was not relayed to you. Please feel free to contact me at the hotel at 989-652-7500 if you would like to further discuss...More

Reviewed 3 weeks ago

This property is beautifully located; it's within walking distance of all of Frankenmuths attractions and shoppes. The property itself is gorgeous, clean, the staff overly friendly, everyone had a smile and always greeted us. We didn't get to experience the pool but it looked very...More

1  Thank Jeffrey G
Response from SHS-Frankenmuth, General Manager at SpringHill Suites by Marriott FrankenmuthResponded 3 weeks ago

Thank you for your feedback. We sincerely apologize for your noise issues during your stay. We will pass your concerns along to our corporate office, and we once again thank you for your honest feedback. We do appreciate all of the good experiences you had...More

Reviewed 3 weeks ago via mobile

Walked in to check in - woman at the front desk barely spoke to us- not friendly at all. Pointed to our room number written down and that was it. We are supposed to get a free gift and points at each stay with Marriott-...More

Thank Elizabeth B
Response from SHS-Frankenmuth, General Manager at SpringHill Suites by Marriott FrankenmuthResponded 3 weeks ago

Thank you for your feedback. We are very sorry that you did not enjoy your stay with us. We will your experience with our front desk team, and stress to them the importance of being friendly and welcoming. We will also work with our housekeeping...More

View more reviews
About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Wheelchair Access
Breakfast included
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Non-Smoking Hotel
Dry Cleaning
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$118 - US$252 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$118 - US$252 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (85)
Room & Suite (80)
Dining (11)
Pool & Beach (2)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Cindy J
6 November 2016|
AnswerShow all 3 answers
Response from Albert C | Reviewed this property |
they definitely have we have used them in the pat and they work very well my wife loved it.
0
Votes
Vivian R
2 November 2016|
AnswerShow all 4 answers
Response from Letsgomets05 | Reviewed this property |
I was only guest, not an employee! Sorry I am of no help. Try contacting the hotel.
0
Votes
Teresa M
9 September 2016|
AnswerShow all 9 answers
Response from GP024 | Reviewed this property |
Suite yes, but not for a high floor
0
Votes
Room Tips
"Get the beds you need because the pullout couch isn't a viable option."
Read review
"We were on the north side with a pleasant view."
Read review
"Sofa bed is day-bed-style, and quite acceptable!"
Read review
"Avoid Room 207"
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