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Springhill Suites is, as others have mentioned, in prime real-estate when visiting Frankenmuth's Main Street. If you have small children or are elderly and want easy access to your hotel room, or are looking forward to a few delicious Steins of German beer and want...More
This hotel is perfectly located for all things Frankenmuth. Overall this hotel is average. Nothing spectacular to warrant a 5 star but nothing so bad either. Our room was nice. A queen suite with two queen beds. It has a nice sitting area, desk and...More
Thank Lori W
Response from SHS-Frankenmuth, General Manager at SpringHill Suites by Marriott FrankenmuthResponded 6 days ago
Thank you for the feedback. We will make sure to have our maintenance team look at your air conditioning unit to figure out why it is being louder than usual and then fix it. We also wanted to assure you that our elevator is inspected...More
Walking distance to everything in Frankenmuth. Check in was quick and efficient. Fresh, very good chocolate chip cookies, very nice touch. Room was clean and spacious. Breakfast was good for buffet. Price was very good for room and location.
This is a nice hotel with large suites in a great location to walk downtown. They have a large good breakfast in a nice dining area. The rooms were clean and quiet. The room did get a little stuffy, especially in the couch area.
The hotel was nice and in a great location. The food was excellent for breakfast.
However, the digital cable was out (apparently for days because of an upgrade) and it was only analog for the time I was there. They didn’t inform us of that...More
2 Thank surfingredneck
Response from SHS-Frankenmuth, General Manager at SpringHill Suites by Marriott FrankenmuthResponded 3 weeks ago
Thank you very much for you feedback. I am certainly sorry, both about the televisions not working properly as well as the customer service you received from our staff. I have shared your review with our front desk team, and will work to make sure...More