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Holiday Inn Farmington Hills/Novi

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169 Reviews from our TripAdvisor Community

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Showing 163: English reviews
Reviewed 19 July 2016 via mobile

Stayed for my son's birthday and we really enjoyed ourselves. Fun and relaxing. Hotel is close to lots of shopping and restaurants. Front End customer service was fantastic. They were very friendly and courteous. Will definitely be staying again soon.

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Helpful?
Thank Christiansmum
Felixrms, Front Office Manager at Holiday Inn Farmington Hills/Novi, responded to this review

Good day, We would like to thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Felix R. Front office manager

MCKINNEY
Reviewed 10 May 2016

Why is there constant disdain from the customer service desk when, excuse me from saying, the customer is not immediately identified by there "appearance" as American...specifically as White or Black? My company headquarters is here so I have been visiting this location for almost two years. That means at least a dozen visits. And always it is the same... I...

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Thank AL P
Felixrms, Manager at Holiday Inn Farmington Hills/Novi, responded to this review

Good afternoon Mr. Parks, It is very disappointing to hear that you feel this way. I assure you our hotel staff is very welcoming to all of our guest. We do not discriminate against anyone. We take this matter very seriously. I would like to speak with you further in regards to this matter. I have seen your review on...

Boone, Iowa
Reviewed 24 April 2016 via mobile

The staff was very informative and kind. The room was comfortable. Food was good as well. The biggest perk for me was the shuttle that runs within a few miles of the hotel. Got me where I needed to go! This will be my choice again when returning to the area.

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Thank Thehc2007
Felixrms, Front Office Manager at Holiday Inn Farmington Hills/Novi, responded to this review

We would like to thank you for taking the time to complete this review. I am pleased to hear you enjoyed your stay with us. We are also pleased to hear your great feedback on our complimentary shuttle. It's something our staff takes great pride in, so we truly value your feedback. We hope you will visit us again. Sincerely, Felix R.

Saginaw, Mi
Reviewed 27 February 2016

I stayed at the hotel in December of 2015 before a surgery at Henry Ford in West Bloomfield. I always look to the HIE when I travel and when we arrived we were not disappointed. The rooms were very clean and large. Front desk personnel were very friendly and helpful. At about 1030 I went to sleep only to be...

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Helpful?
Thank jayball102
ziggy58, General Manager at Holiday Inn Farmington Hills/Novi, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. Please accept my apologies for the disturbance above your room! We hope you will visit us again. Sincerely, Michael R.

Palo Alto, California
Reviewed 12 February 2016

~I was very impressed with the Management, the Cleanliness, the Comfortable Suite, the Delicious Breakfast & Dinners and the Front Desk Staff-(all were excellent)! ~ ~The Front Desk was very friendly, informative & helpful. ~Overall-the service at this Hotel was Excellent! ~I am an Elite Member & Business Traveler. ~~I loved this Hotel & will definitely stay here again, for...

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Thank sophia661
ziggy58, General Manager at Holiday Inn Farmington Hills/Novi, responded to this review

Thank you so much for your review of our hotel. We appreciate your loyalty as an Elite] IHG® Rewards Club member. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Michael R. G.M.

California
Reviewed 23 December 2015

The Staff was terrific. Their customer service, throughout the entire hotel was professional, kind & helpful, as I've ever encountered anywhere! The General Manager Mr Michael is an outstanding General Manager. He makes sure that this hotel runs consistently, with the Highest of Quality! There is a terrific restaurant with a marvelous, outstanding chef named Chef Shaun on site! The...

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Thank Zofia15
ziggy58, General Manager at Holiday Inn Farmington Hills/Novi, responded to this review

Thank you so much for your review of our hotel and all the accolades you bestowed upon us and the hotel! We appreciate your loyalty as an IHG® Spire Rewards Club member. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback....

Ewing, New Jersey
Reviewed 6 December 2015 via mobile

Stayed one night for a family gathering in town. I asked front desk for tooth brush and razor. When I opened razor it looked like it was used. Some leftover hair on the razor, seriously gross. Bathroom smelled and flushed leaked all night. TV remote was missing battery case. Beds were not good. Should avoid staying here, I guess next...

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1Thank NJ_Traveler_P
ziggy58, General Manager at Holiday Inn Farmington Hills/Novi, responded to this review

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for you not experiencing the type of quality stay the vast majority of our guests do! Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Sincerely, M. Roberts, G.M.

Gaylord, Michigan
Reviewed 1 December 2015

I frequently travel overnight and have stayed at many of the other hotels nearby. This hotel by far exceeds them. Top notch in room quality. Staff is exceptional. The only negative is the free rain for animals. A guest dog was all over the main lobby coffee table. Owners were inconsiderate and didn't control dogs and keep the dogs away...

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Thank CPH44
ziggy58, General Manager at Holiday Inn Farmington Hills/Novi, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. Also, thank you for the wonderful accolades! I want you to know that effective Monday December 1st we will no longer be allowing pets in the hotel! We value your feedback! We hope you will visit us again. Sincerely,...

Memphis, Tennessee
Reviewed 30 October 2015

Myself and a few of my High School friends decided to meet up at the holiday Inn in Farmington for a mini reunion! We were very happy with our choice! The location was perfect for shopping (near by mall) a lot of nice restuarants in the area too! The hotel provided us with a complimentary shuttle for our local area...

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Thank SonnySunshine
ziggy58, General Manager at Holiday Inn Farmington Hills/Novi, responded to this review

Thank you so much for your review of our hotel. we are very pleased to hear you enjoyed your stay with us for your "Get Away Weekend!. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again for another great weekend!. Sincerely, Michael R. G.M.

Baltimore, Maryland
Reviewed 30 October 2015

I travel to Farmington Hills on a regular basis for budiness. the staff goes out of their way to get to know you and provide excellent service! The Suites are clean, spacious and have comfortable beds. I like the fact that I don't have to leave the hotel for dinner too as the Pub also has great service and food!

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Thank Ingrid D
ziggy58, General Manager at Holiday Inn Farmington Hills/Novi, responded to this review

Thank you so much for using some of your valuable time to review our hotel! I am pleased to hear you enjoy staying with us when you are in town for business! We hear many of the same accolades from other business travelers such as you! We hope you will continue to visit us whenever your in town! Sincerely, Michael...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Holiday Inn & Suites in Farmington Hills/Novi is a three diamond, full service, all suite hotel providing exceptional service, free wireless high-speed Internet and free local calls. We are conveniently located to I-696, I-275 and M-5. We have easy access to Livonia, Novi, Southfield and Detroit. The Holiday Inn Hotel & Suites Farmington Hills/Novi is the recipient of the 2007 Renovation Award. Everything has been designed for business and leisure travelers alike. Our meeting/banquet space accommodates up to two hundred people. Nearby offices include General Motors, Hitachi, Nissan, Tower Automotive, Magna and TRW. The nearby expressways allow quick access to local attractions and sports centers such as Greenfield Village/Henry Ford Museum, Ford Field, Palace of Auburn Hills, Twelve Oaks Mall, Detroit Casinos, Detroit Zoo, Founders Sports Park, Canton Sports Center, Compuware Arena and Comerica Park. We are the host hotel for the Rock Financial Showplace located only a few miles away. Attending the Great Lakes Art Fair, Int'l Gem & Jewelry, Mustang Memories All Ford Show or the W. Oakland Rib Cook Off & Family Fest at Rock Financial Showplace - our Direct Dial Phone located at RFS provides convenient complimentary shuttle service. Our team of highly qualified staff will provide nothing less than world-class professional, courteous and responsive service at the Holiday Inn & Suites Farmington Hills. ... more   less 

Additional Information about Holiday Inn Farmington Hills/Novi

Address: 37529 Grand River Avenue, Farmington Hills, MI 48335
Region: United States > Michigan > Farmington Hills
Price Range: €92 - €161 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Farmington Hills/Novi 3*
Number of rooms: 135
Reservation Options:
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Also Known As:
Holiday Inn Farmington Hills/Novi Hotel Farmington Hills
Farmington Hills Holiday Inn
Holiday Inn Novi
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Farmington Hills/Novi staff and other travellers.
3 questions
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Muskegon
2 months ago
Cleveland, Ohio
11 months ago
over a year ago

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Questions? Get answers from Holiday Inn Farmington Hills/Novi staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Any room should be OK.”
xahuk, 12 Oct 2016 | Read review
“Top floor on the west side was very quiet.”
richardwQ67RA, 10 Aug 2016 | Read review
“Rooms on the fourth floor have a little kitchen”
jorgeovaza, 5 Aug 2016 | Read review
“Rooms on the 3rd floor”
edithc769, 20 Jul 2016 | Read review
“Take pictures at check in, during stay, and before you check out”
mrslalah, 2 Jul 2015 | Read review
5 of 5