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The Westin Detroit Metropolitan Airport

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The Westin Detroit Metropolitan Airport
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1,341 Reviews from our TripAdvisor Community

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Showing 1,299: English reviews
San Antonio, Texas
Reviewed 29 May 2013

If you find yourself needing a place to stay in Detroit ... you will end up being very glad you're there, for one or more nights. Great hotel, great service, great food in the restaurant there ... our re-routed travel ended up being a great experience all the way around !

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Helpful?
Thank Catherine C
Paul D, Manager at The Westin Detroit Metropolitan Airport, responded to this review

Dear Valued Guest, I'm so glad you enjoyed you're "rerouted experience". We understand traveling can be hard and we're always happy to have you. Thank you, Paul DiNapoli Director of Operations

Toronto, Canada
Reviewed 28 May 2013

Staying at Westin was a pleasant experience, even with a few glitches. The check-in staff were very nice and did all they could to accommodate our needs. I had hoped our room would face the runway so that we could see planes taking off and returning..but, we got a view of the next terminal alleyway. Their signature scent is green...

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Helpful?
Thank Kristine L
Paul D, Manager at The Westin Detroit Metropolitan Airport, responded to this review

Dear Valued Guest, Thank you for your detailed description of your stay and we're so glad you enjoyed your time with us. We'll always do everything we can to help and we hope to see you again soon. Sincerely, Paul DiNapoli Director of Operations

Portland, Texas
Reviewed 23 May 2013

I had an early flight on Southwest. This hotel is directly attached to the Delta terminal, but is only a short 5-minute drive to the North terminal or the hotel has a free shuttle that will take you there that runs 24 hours. If you plan to park, use the valet parking. It is $24 but includes in-out privileges. The...

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Helpful?
Thank wigx2154
Paul D, Manager at The Westin Detroit Metropolitan Airport, responded to this review

Dear Valued Guest, Thank you for your specific commentary and we're glad you enjoyed your stay. I've addressed the details of your experience with our team and I'm sure the noise you mentioned has been addressed. Thank you again and we hope to see you soon. Sincerely, Paul DiNapoli Director of Operations

Miami
Reviewed 20 May 2013

What can I say, this is a great place to stay if you have a morning flight or a late flight coming in. We checked in late Saturday night after returning the rental car. The lobby of this hotel is beautiful and check in was easy. The rooms are typical Westin comfortable, great appointments, soft bed, rain shower, hair dryer,...

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Helpful?
Thank doggiebus
Paul D, Manager at The Westin Detroit Metropolitan Airport, responded to this review

Dear Valued Guest, Thank you so much for your feedback and we hope to see you again soon. We'll certainly look into the issue that you mentioned and we're thrilled you enjoyed your stay. Sincerely, Paul DiNapoli Director of Operations

Boston, Massachusetts
Reviewed 19 May 2013

I unexpectedly found myself needing to stay the night in Detroit in May 2013 before catching a flight, and I could not have asked for a better stay than at the Westin. Apparently, it is well known in the area. It was recommended to me by someone two states away as an excellent luxury hotel that is conveniently located inside...

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Helpful?
Thank BostonTrav82
Paul D, Manager at The Westin Detroit Metropolitan Airport, responded to this review

Dear Fellow Bostonian, I'm so glad you had a nice experience in our lounge and we are thrilled you enjoyed your visit. We're happy to be here for you during your travels through Detroit and we hope to see you again soon. Paul DiNapoli Director of Operations

Washington DC, District of Columbia
Reviewed 19 May 2013

I spend a lot of time at Airport Hotels and there is none better than the Westin Detroit Metropolitan Airport. It's actually IN the Airport. You can enter from the departures level (and valet park) or enter from the A Concourse and walk right up to the check-in desk and concierge. Great rooms with Heavenly beds, terrific restaurant surrounded by...

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Helpful?
Thank A N
Paul D, Manager at The Westin Detroit Metropolitan Airport, responded to this review

Dear Valued Guest, "Convenient, plush, great service, good food in a great location"...couldn't ask for better feedback and we hope to see you again soon! Be Well, Paul DiNapoli Director of Operations

london
Reviewed 18 May 2013

a good solid airport hotel with clean rooms, quick service in the restaurant and small indoor pool for kids. you'll need to catch a westin bus from the domestic terminal to take you to the hotel if you're flying into the domestic terminal. would happily stay here again. quick checkin and checkout.

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Helpful?
Thank ianian76
Paul D, Manager at The Westin Detroit Metropolitan Airport, responded to this review

Dear Valued Guest, I'm thrilled that you enjoyed your visit! I also just wanted to clarify that we're attached to the McNamara Terminal, which is Delta specific and also includes domestic Delta flights. So, if flying Delta, no shuttle is required. Thanks again, Paul DiNapoli Director of Operations

New York
Reviewed 14 May 2013

This is the second time I have stayed at this Hotel and I am sure it will not be my last. It is a great location if you are flying in and out of Detroit. The Staff is extremely friendly and efficient. Restaurant is not a typical for a Hotel. Suggest you try the Greek Pizza. I work at a...

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Helpful?
Thank NewYorkVacationist
Paul D, Manager at The Westin Detroit Metropolitan Airport, responded to this review

Dear Valued Guest, Yes, we love our team too and I'm glad you enjoyed the Greek Pizza in our restaurant. We hope to see you again soon. Paul DiNapoli Director of Operations

Washington, Michigan, United States
Reviewed 14 May 2013

Nice higher end Westin directly connected to the terminal at metro airport. Has its own private entrance to the terminal so no standing in a long security line. The rooms are showing a bit of wear and tear and there is only one onsite restaurant.

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Thank demcwass
Paul D, Manager at The Westin Detroit Metropolitan Airport, responded to this review

Dear Valued Guest, We've always been focused with convenience in mind and I'm glad you were able to enjoy our direct access to the terminal. Thank you, Paul DiNapoli Director of Operations

Fort Myers, Florida
Reviewed 14 May 2013

We have stayed at this hotel a number of times over the years. While the rooms are kept up to date and they are good quality Westin rooms, the restaurant on our recent two stays disappointed us. In fact, we used to stop by this restaurant when passing through the Detroit airport even without a stay at the Westin, but...

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Helpful?
Thank ValVil
Paul D, Manager at The Westin Detroit Metropolitan Airport, responded to this review

Dear Valued Guest, Thank you for sharing your feedback with us and I'm so sorry to read your comments about your dining experience. Although your feedback was very uncommon for us, we appreciate your commentary and we'll do everything we can to address the issues that you mentioned. Please feel free to reach out to me directly if I can...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Pool
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Westin Detroit Metropolitan Airport, located in the new world-class McNamara Terminal, offers a private security entrance, latest technology and Detroit's most stylish & comfortable surroundings. ... more   less 

Additional Information about The Westin Detroit Metropolitan Airport

Address: 2501 Worldgateway Place, Detroit, MI 48242
Region: United States > Michigan > Detroit
Price Range: €171 - €366 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Detroit Metropolitan Airport 4*
Number of rooms: 414
Reservation Options:
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Also Known As:
The Westin Detroit Metropolitan Airport Hotel Detroit
Westin Detroit Metropolitan Airport
Detroit Westin
Hotel Style:
#1 Green Hotel in Detroit
#2 Luxury Hotel in Detroit
#2 Family Hotel in Detroit
#3 Romantic Hotel in Detroit
#3 Business Hotel in Detroit
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Detroit Metropolitan Airport staff and other travellers.
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Questions? Get answers from The Westin Detroit Metropolitan Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room facing the runway.”
 of 5 bubbles DianeL272, 28 Feb 2017 | Read review
“One of the few places you'd like a room by the elevator.”
 of 5 bubbles gregoryc392, 27 Feb 2017 | Read review
“Tarmac view”
 of 5 bubbles DRLand, 9 Feb 2017 | Read review
“stay at another hotel”
 of 5 bubbles PaulC07, 4 Feb 2017 | Read review
“The standard room facing the hotel's interior atrium is less expensive and quieter.”
 of 5 bubbles warren3520, 25 Jan 2017 | Read review
5 of 5