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The Westin Detroit Metropolitan Airport

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Traveller (286)
Room & Suite (176)
Dining (63)
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Overview
  • Excellent62%
  • Very good28%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
Wifi
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
Room Service
Suites
4 Star Hotel
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Offers from The Westin Detroit Metropolitan Airport
Special Offer: Breakfast for 2 Included
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Offers from The Westin Detroit Metropolitan Airport
Special Offer: Breakfast for 2 Included
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,477)
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All reviewsmcnamara terminalan early flightsecurity checkpointflying deltamain terminalpark and flyconnecting flightprivate securitycheck pointnext morningheavenly bedann arborvalet parkingclub floorrental carlobby restaurantbeautiful lobby
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591 - 595 of 1,426 reviews
Reviewed 1 August 2014

We were charged for parking however, we were told this was included at the time of booking, This is disappointing have not experienced this before ( as a SPG member). We did call however the accounts department was rude - enough said.More

1  Thank Betsy1441
Response from Paul D, Manager at The Westin Detroit Metropolitan AirportResponded 20 August 2014

Dear Valued Guest, I am so sorry to hear of the billing error that occured and it would be my pleasure to personally assist you with resolving this matter. Please reach out to me directly at paul.dinapoli@westin.com and I'll be happy to help you. Sincerely,...More

Reviewed 31 July 2014

With another trip out of the country and an early flight, again we used the Westin park/sleep/fly package which is not inexpensive but affordable because it covers the night stay at the hotel and parking while away. We always end up with a nice room;...More

Thank Beachlover888
Response from Paul D, Manager at The Westin Detroit Metropolitan AirportResponded 20 August 2014

Dear Valued Guest, Thank you for being our guest and we're so pleased that you've enjoyed our hotel and associates! We look forward to seeing you during future travels. Be Well, Paul DiNapoli Director of Operations

Reviewed 29 July 2014

I stayed at this Westin hotel this past Saturday night, July 26, 2014. I must say up front that this is a beautiful hotel. The entrance down the escalator is dramatic, the lobby finishes are stunning, and the staff was courteous, friendly, prompt, and helpful....More

Thank ericb67
Response from Paul D, Manager at The Westin Detroit Metropolitan AirportResponded 20 August 2014

Dear Valued Guest, Thank you for your feedback. We understand that there might be less expensive options available, but we do our very best to offer a guest service experience that's second to none. We hope you enjoyed your time with us. Sincerely, Paul DiNapoli...More

Reviewed 29 July 2014

We really enjoyed out stay here!! Outstanding service by the staff and the room was very nice and comfortable. We would definitely come back to this hotel. The front desk staff was especially helpful, particularly LaTorria...she helped to make us feel very welcomed.

Thank LMP220
Response from Paul D, Manager at The Westin Detroit Metropolitan AirportResponded 20 August 2014

Dear Valued Guest, We love Tory too and we'll be sure to share your feedback with her! So pleased to hear that you enjoyed your visit and we hope to see you again soon. Be Well, Paul DiNapoli Director of Operations

Reviewed 28 July 2014

We stayed here for one night for we have a flight the next morning to SFO. We got a nice room,and the next morning we dont have to wake up super early for they have a door that you can just walk right away inside...More

Thank smasher1984
Response from Paul D, Manager at The Westin Detroit Metropolitan AirportResponded 20 August 2014

Dear Valued Guest, We're so pleased that you enjoyed your visit and we hope you had an enjoyable journey. Safe travels in the future and we hope to see you again. Sincerely, Paul DiNapoli Director of Operations

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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$188 - US$380 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Detroit
#1 Family Hotel in Detroit
#2 Luxury Hotel in Detroit
#3 Romantic Hotel in Detroit
#3 Business Hotel in Detroit
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$188 - US$380 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Detroit
#1 Family Hotel in Detroit
#2 Luxury Hotel in Detroit
#3 Romantic Hotel in Detroit
#3 Business Hotel in Detroit
Room types
Suites, Non-Smoking Rooms
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Traveller (286)
Room & Suite (176)
Dining (63)
Pool & Beach (34)
Amenities (47)
Business Centre & Event Rooms (17)
Questions & Answers
Ask a question
mpdale
20 April 2018|
AnswerShow all 8 answers
Response from warren3520 | Reviewed this property |
It just depends on the day, time of day. Sometimes there maybe a line, sometimes not. To expedite the proceed take as little as possible through TSA, they seem to be extra thorough.
1
Vote
ROBERT M
10 July 2017|
AnswerShow all 3 answers
Response from John R | Property representative |
Robert, Our Fitness Studio does indeed have several lockers (key access) and showers available within the fitness/pool area. We can offer a daily pass for guests traveling through and can be coordinated by stopping by our... More
1
Vote
536annees
14 January 2017|
AnswerShow all 6 answers
Response from Tracie D | Reviewed this property |
Yes they have a shuttle to all terminals.
1
Vote
Room Tips
"Had room on second floor, no noise issue."
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"Pick a room Floor 6 and above :-)"
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"stay on the upper levels, if you do not want to deal with the mild noise from Travelers walking through and..."
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"The tarmac view was fun!"
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