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All reviews mcnamara terminal an early flight security checkpoint flying delta park and fly main terminal private security check point next morning heavenly bed valet parking club floor ann arbor rental car lobby restaurant beautiful lobby room service
Service is very good, extremely convenient with the valet and screening right in the hotel..be sure to book a pkg deal with room and valet parking together as it is much more cost effective that way...the restaurant was ok not great food but still doable...More
Date of stay: April 2018
Response from John R, General Manager at The Westin Detroit Metropolitan AirportResponded today
We truly appreciate you being with us and taking a moment to provide this valuable feedback. Wonderful to understand that you were able to take advantage of the many conveniences that we can offer, as an in-terminal hotel. As always, please know we...More
Very comfortable for the night before an early AM flight. We had to check out early but had room service breakfast which was good before leaving.. Appreciated Joseph at the desk who checked us in. Westin beds are great.More
Date of stay: January 2019
Thank David L
Response from John R, General Manager at The Westin Detroit Metropolitan AirportResponded yesterday
Thank you for choosing our property and taking a moment to provide this feedback. We're thrilled that we were able to get your travels off on a positive note and Joseph, as always, provided a warm welcome. Hoping to welcome you back in...More
Beautiful hotel located RIGHT in the airport. You actually go through security in the hotel which was pretty convenient. Staff were super friendly. Beautiful lobby and great bar. You never heard any planes - very quiet.
Loved the rooms and service. This hotel is located inside the airport and have their own TSA checkpoint.Their room service food was one of the best I've ever had. It's a beautiful designed facility. I will definitely stay there again.
No lounge access for Marriott Platinum - was told that airline rates don't qualify.... this is the first time I've ever experienced this issue - and I stay 75+ nights a year at regular price; and maybe 15 or 20 at airline rate, and never...More
Date of stay: June 2018
Response from John R, General Manager at The Westin Detroit Metropolitan AirportResponded 1 week ago
Thank you for your continued loyalty and for being with us, here at the Westin Detroit Metro Airport. My apologies for any inconvenience you note, related to Platinum privileges that we extended on your last visit. As defined by the awards program, Platinum...More
The Westin Detroit Metropolitan Airport, located in the world-class McNamara Terminal in Detroit, Michigan, is a hotel offering the convenience of a private security entrance, latest Westin guestroom, …Moretechnology and comfort, Reflections Restaurant and Lounge, 26,000 sq. ft. of meeting space and Detroit's most stylish & comfortable surroundings. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
Pamela, Delta Ticketing and Baggage check can be accessed conveniently at our Front Door. As noted many guest will check their luggage prior to their flight and then utilize our TSA Security entrance, adjacent to our Front... More
Pamela, Delta Ticketing and Baggage check can be accessed conveniently at our Front Door. As noted many guest will check their luggage prior to their flight and then utilize our TSA Security entrance, adjacent to our Front Desk in the lobby.
Response from Beachlover888 | Reviewed this property |
You already received several answers. Here is one more. Once you check into the Westin you ask the front desk to issue a pass to go into the airport for dinner. They will need your drivers license or passport for... More
You already received several answers. Here is one more. Once you check into the Westin you ask the front desk to issue a pass to go into the airport for dinner. They will need your drivers license or passport for identification. Once you have that piece of paper, takes about 15 minutes, you can then proceed to security inside the Westin. They will process your paper and you go thru security like if you go on a flight having to take off your shoes and putting your handbag thru security plus going thru the x-ray machine. Then you are inside the airport and free to walk around. The security check inside the Westin is open until 7 pm in the evening. You can come back thru the same area but if it is closed then just go thru the normal exit into the terminal and back to the Westin. Very simple. I agree with another answer that the Westin has a very nice restaurant that offers good food but it is a bit expensive. You will find cheaper venues in the terminal. Enjoy your experience and have a wonderful vacation.