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The Westin Detroit Metropolitan Airport

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1,305 Reviews from our TripAdvisor Community

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Showing 1,263: English reviews
Cambridge
Reviewed 2 days ago NEW

The hotel is very easy to find from the airport. I stayed here before Wrestlemania 23. However a cab to Ford Field was nearly $80. They really put the prices up. The hotel is very clean and tidy. staff were helpfull also

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Helpful?
Thank bigborisbushkin
Atlanta, Georgia
Reviewed 3 days ago NEWvia mobile

I love being able to walk off the plane and land in my heavenly bed at the Westin! With so many places to eat, this Westin is the most convenient for everything! The gym is nice, but I prefer a long stroll through DTW for the people watching!

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Helpful?
Thank tklang22
Issaquah, Washington
Reviewed 3 days ago NEWvia mobile

You might know the feeling. Delayed flight, forced to stay in an airport hotel. Pfff. Typically these places are boring. But not this one. First of all there is a separate entry just aside the McDonalds. Very convenient to avoid the classical security lines. Super friendly check in staff, a nice and modern style hotel, clean, nice open space restaurant...

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Helpful?
Thank Viander
John R, General Manager at The Westin Detroit Metropolitan Airport, responded to this review

Dear Guest, Thank for taking the time to provide such wonderful feedback. We're thrilled to have had the opportunity to welcome and serve you. We look forward to hopefully welcoming you back in the future. Stay well, John

Belfort, France
Reviewed 3 days ago NEWvia mobile

It is a very nice and well located hotel in Detroit airport. Noise insulation is excellent when you consider the proximity with planes. Rooms are large enough and well equipped. Beds are very comfortable.

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Helpful?
Thank Baliren80
John R, General Manager at The Westin Detroit Metropolitan Airport, responded to this review

Dear Guest, Thank you for taking a moment to provide this valuable feedback. We're thrilled to understand that your stay was a renewing one and look forward to welcoming you back in the future. Stay well, John

Manchester, United Kingdom
Reviewed 1 week ago via mobile

This hotel is right next to the delta counters so if your flying delta it's an amazing location, if your with any other terminal you have to take a shuttle so better to save your money and stay in another hotel airport. It was so luxurious to be so close to the gate and have a security area in the...

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Helpful?
Thank Modest613
Chicago, IL
Reviewed 1 week ago via mobile

Stuck on a layover, I opted for this in-terminal oasis. It's quiet and couldn't be more convenient. There's a TSA checkpoint back into the main terminal from the hotel. Only improvement I would advise is expanding the fitness/spa amenities for travelers to unwind.

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Helpful?
Thank gayChicagotrvlr
John R, General Manager at The Westin Detroit Metropolitan Airport, responded to this review

Dear Guest, Thank for taking a moment to provide this valuable feedback and thrilled to have had the opportunity to serve you. As always, we will continue to look for better, instinctive approaches to enhance our services and again thank you for your feedback. Stay well, John

Reviewed 1 week ago via mobile

Thought it would be cool to try the hotel connected to the airport. Called the Westin call center after hooking up my Marriott status a couple of months ago. Had to prepay to get the rate. Okay give it a try, was assured my Marriott status would translate, you know upgrades, access to lounge, etc. Get there to check in...

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Helpful?
Thank Bill N
John R, General Manager at The Westin Detroit Metropolitan Airport, responded to this review

Dear Guest, Thank you for choosing us for your important travel need and for taking a moment to provide this valuable feedback. As Marriott embarks on this monumental merger of Starwood/Marriott and developing a best in class Rewards program, we do apologize for any confusion that has occurred. Significant in the initial stages, is the ability for rewards members to...

New Jersey
Reviewed 1 week ago

Only once before have I stayed at a hotel attached to an airport terminal that was outstanding, and that hotel was overseas. The Westin is lovely -- an interior courtyard and soundproof windows. Rooms can overlook the courtyard or the airport. Based on tripadvisor reviews, I asked and was given an exterior room with a picture window overlooking a row...

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Helpful?
Thank Often_on_road
Ashburn, Virginia
Reviewed 3 weeks ago via mobile

Got stranded at Detroit International and absolutely refused to sleep in the terminal again. Was able to book a room here pretty quickly through an online site. I was definitely paying for the convenience of being at a hotel connected to the airport, but the room and the hotel were nice and well worth the rate...that I expensed to my...

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Helpful?
Thank Patrick G
Boston, Massachusetts
Reviewed 3 weeks ago

After missing our connecting flight to our final destination (which happened to be the last one of the night), we were relieved to find out that the airline would be paying for a hotel room for us to stay in. The airport itself is so busy and fast paced but upon entering this hotel we were immediately surprised at how...

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Helpful?
Thank mrmouse32

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Pool
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Westin Detroit Metropolitan Airport, located in the new world-class McNamara Terminal, offers a private security entrance, latest technology and Detroit's most stylish & comfortable surroundings. ... more   less 

Additional Information about The Westin Detroit Metropolitan Airport

Address: 2501 Worldgateway Pl, Detroit, MI 48242-6298
Region: United States > Michigan > Detroit
Price Range: €152 - €311 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Detroit Metropolitan Airport 4*
Number of rooms: 414
Reservation Options:
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Also Known As:
The Westin Detroit Metropolitan Airport Hotel Detroit
Westin Detroit Metropolitan Airport
Detroit Westin
Hotel Style:
#1 Green Hotel in Detroit
#2 Luxury Hotel in Detroit
#2 Family Hotel in Detroit
#3 Romantic Hotel in Detroit
#3 Business Hotel in Detroit
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Detroit Metropolitan Airport staff and other travellers.
13 questions
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Questions? Get answers from The Westin Detroit Metropolitan Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with a view of the airport if you like to watch the planes.”
  • Outstanding and unusual view of the airport operation from the room's picture window.
 of 5 bubbles Often_on_road, 29 Nov 2016 | Read review
“They have rooms that face the tarmac for plane watching.”
 of 5 bubbles jetboyb747, 9 Nov 2016 | Read review
“rooms are very quiet..all are great”
 of 5 bubbles eddiemac436, 7 Nov 2016 | Read review
“We love the rooms facing out - you can watch the airplanes”
 of 5 bubbles TMTNPTravel, 1 Nov 2016 | Read review
“Unless you require one, ask for a non-handicap room”
 of 5 bubbles T2349GBemilyb, 26 Oct 2016 | Read review
5 of 5
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