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Hotel St. Regis

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Hotel St. Regis
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254 Reviews from our TripAdvisor Community

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Showing 244: English reviews
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Reviewed 1 week ago

To be honest I found this hotel worthwhile for the room rate I paid. It was nice enough inside and the staff were overall good. I prob wont be returning though, and here is why: As someone else mentioned... at $20/night for mandatory valet, it is unnecessary and too expensive. We also had a problem with our tub draining. We...

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Helpful?
Thank B N
Donna R, Manager at Hotel St. Regis, responded to this review

Thank you for taking the time to provide feedback regarding your stay here. I am sorry that it was not satisfactory especially since you attempted to resolve the bathroom issue by letting the Front Desk know about the problem. Of course, we are a non-smoking hotel and none of our guests should be subjected to any type of smoke smell....

Grand Rapids, Michigan
Reviewed 3 weeks ago

The Hotel St. Regis is a gem of another era. If you are looking to stay in Detroit and you don't need to be within walking distance of downtown, then The Hotel St. Regis is worth a look. I like it because it is economical (cheaper than most), is close enough to drive/Uber anywhere I need and it is just...

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Helpful?
Thank atthe
Donna R, Manager at Hotel St. Regis, responded to this review

Thank you for staying here at the Hotel St. Regis. It is a hotel that holds a great history in its architecture and the service it provided to General Motors and other businesses in the area. I will pass on your comments to the Restaurant and Kitchen staff as well. We hope to service you again in the future.

Ontario
Reviewed 3 weeks ago

I stayed here for 2 nights in Feb 2017. I found the staff serious but helpful. Be careful though with mis-information. The hotel must have been luxurious in its day but is a mere shadow of that now. Beaten up and in dis-repair. Why do they have valet parking when the lot is 10 steps from the front door. The...

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Helpful?
Thank BeachmanOntario
Donna R, Manager at Hotel St. Regis, responded to this review

Thank you for taking the time to provide feedback regarding your stay here at the Hotel St. Regis. Bed bugs are something we take very serious and the hotel is checked on a regular basis. We contaminate for pest control as well. We appreciate your comments.

Detroit, Michigan
Reviewed 5 weeks ago via mobile

Went to an AARP event last night, we stayed over night...,ridiculous loud noises, slammed doors till 2a, rude valet woman, rude front desk man Mr Bernstein. The Drink servers were very nice and I tipped them well.

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Helpful?
Thank Saddened_12
Donna R, Manager at Hotel St. Regis, responded to this review

I am sorry that your stay was interrupted with issues that no one should have to endure when trying to get a good night's sleep and a lack of politeness in servicing a hotel guest. Your comments will be discussed with the staff. Thank you for your feedback.

Howell, Michigan
Reviewed 5 February 2017 via mobile

Very beautiful hotel and rooms very good breakfast would come back again, room was a little hot when I got there but opened a window and solved the problem. Very close to the casinos, just call Lyft or Uber for a ride

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Helpful?
Thank Chet M
Donna R, Manager at Hotel St. Regis, responded to this review

Thank you for your comments regarding our hotel. We look forward to having you back!

Tustin, California
Reviewed 13 January 2017 via mobile

Older hotel built to cater to visitors to the old General Motors Building across the street. When GM moved its HQ St. Regis lost business. The GM Building is now State offices. Rooms are old and relatively Spartan. The bed was comfortable. Linens clean. Housekeeping pretty good. TV was missing basic channels until I complained and got ESPN on time...

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Helpful?
2Thank KARXPRT
Donna R, Manager at Hotel St. Regis, responded to this review

We appreciate you taking the time to let us know about your experience. Thank you for sharing your comments regarding the product as well as the service, whether it was good or bad. Your feedback will help us in our discussion on what we can do to perfect both for you. We hope to see you again in the future...

Reviewed 13 January 2017 via mobile

Do not ever go there .... bad bad bad experience NO HOT WATER , they "FORGOT" to clean the room , staff rude rude rude Valet never available, sorry he was eating. Really don't ever go there. Manager doesn't care at all

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Helpful?
Thank Jerome A
Donna R, Manager at Hotel St. Regis, responded to this review

I am sorry that your experience with us wasn't a pleasant one. We do appreciate that you did take the time to provide feedback. I can assure you that management does care.

Silver Spring, Maryland
Reviewed 11 January 2017

I traveled to Detroit for business and chose the Hotel St Regis for its room rate on the days I was there. The auto show was happening, so many of the downtown hotels were sold out or had inflated rates for Detroit in January,. The St Regis is someone centrally located and about 15 minutes from the downtown area near...

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Helpful?
Thank Farmerica
Donna R, Manager at Hotel St. Regis, responded to this review

Thank you for staying at the Hotel St. Regis and for taking the time to provide feedback regarding your stay. We appreciate your comments on the product we provide as well as the service you received. It will help us to improve upon both, which we are diligently working on to ensure you will come back as a future patron.

Ann Arbor, Michigan, United States
Reviewed 2 January 2017

Stayed there New Years Eve. It was a little shabby,but acceptable. First warning was as we were checking in a guest was complaining to the desk of no hot water. The clerk was acting like they were the only one complaining. Our friends in another room were offered another room later because of hot water problems, but their hot water...

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Helpful?
Thank Brian T
Donna R, Manager at Hotel St. Regis, responded to this review

We appreciate the opportunity you took in patronizing the historic Hotel St. Regis during your recent visit. Second, I do apologize for the lack of hot water. We have had issues with the hot water intermittently for a couple of reasons. Some outside of our control with the construction in this area and some within our control in offering guests...

Richmond, Kentucky
Reviewed 29 December 2016

This would not be a first choice hotel. It is beautiful hotel but the rooms a lacking. There was 4 of us and only one person had hot water. The AC was broken and thankfully we were high up so we could leave the window open. The hallways are very noisy and the carpets need cleaning. It is not bad...

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Helpful?
1Thank Michelle_Mitch

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Laundry Service
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the Hotel St. Regis, the most inviting landmark hotel near downtown Detroit. Among Detroit Hotels, the Hotel St Regis stands alone with its original stately elegance yet with a modern, more casual style. Delivering an extraordinary level of comfort and convenience is what we promise each of our guests. Few Detroit hotels can rightfully boast of a history as rich as ours. The Hotel St. Regis has played host to such diverse and notable travelers as Martin Luther King and Mick Jagger.Located in Detroit's New Center area, the hotel is next door to Wayne State University, the world class health facility - Henry Ford Hospital, Fisher Theatre and Cadillac Place, home of the state of Michigan Government offices. And our unique location is minutes from Detroit's major venues.Guests of the Hotel St. Regis will enjoy relaxing in comfort in one of the 124 stylish guestrooms and suites located on five floors. Each room has been newly redesigned featuring an inviting color scheme, guest bedroom & bath with marble vanities & superior bedding.Enjoy live Jazz every Thursday night from 6-9PM in our attached restaurant/lounge La Musique. ... more   less 

Additional Information about Hotel St. Regis

Address: 3071 W Grand Blvd, Detroit, MI 48202-3004
Region: United States > Michigan > Detroit
Price Range: €105 - €164 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel St. Regis 3.5*
Number of rooms: 125
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Also Known As:
St. Regis Hotel Detroit
St Regis Detroit
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Questions & Answers

Here's what travellers have asked, with answers from Hotel St. Regis staff and other travellers.
6 questions
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Alanson, Michigan
over a year ago
Grass Valley
over a year ago
Waukesha, Wisconsin
4 months ago
over a year ago

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Questions? Get answers from Hotel St. Regis staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay elsewhere”
 of 5 bubbles BeachmanOntario, 26 Feb 2017 | Read review
“Go somewhere else.”
 of 5 bubbles 614briant, 2 Jan 2017 | Read review
“I would just go somewhere else.”
 of 5 bubbles travelingus1975, 27 Dec 2016 | Read review
“Stay away from the second floor.”
 of 5 bubbles share_the_road_10, 9 Dec 2016 | Read review
“Quieter rooms face away from W. Grand Blvd”
 of 5 bubbles 73grace1204, 7 Dec 2016 | Read review
5 of 5