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The Westin Book Cadillac Detroit

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The Westin Book Cadillac Detroit
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1,156 Reviews from our TripAdvisor Community

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Showing 1,127: English reviews
New York, NY
Reviewed 1 week ago

Of the hundreds of hotels in which I've stayed, in the United States and overseas, the Westin Book Cadillac is at the top of the list! Built in the late 1920s, and then ceasing to be a hotel for a number of years, this hotel was reopened I'm told in 2004 at an expense of $250 million dollars, with its...

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Helpful?
Thank CountyGent
Westin_Book_Cadillac, Executive Assistant at The Westin Book Cadillac Detroit, responded to this review

Discerning visitors are some of our favorites, and I am so glad we earned your good favor! Thanks for sharing your review. Our staff takes pride in providing little touches to make our guests feel welcome and valued. We look forward to your next visit to Detroit and the opportunity to provide another great stay. - Susan L., Executive Assistant

Ontario, Canada
Reviewed 1 week ago

Great experience from the Front desk to Motor bar. I'll get this out of the way now though. When the valet uses the hood of your car to write your last name on the ticket, not what I wanted for the impression. However this hotel is amazing, when we travel we always tour around to appreciate the architecture. There's some...

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Helpful?
Thank Kenzie1313
Westin_Book_Cadillac, Executive Assistant at The Westin Book Cadillac Detroit, responded to this review

Thanks for sharing your review, Kenzie1313. The Motor Bar is truly a highlight of our hotel, with engaging staff and crafted cocktails you really can't go wrong. I am glad you enjoyed your stay with us. Sorry about the valet issue. I've shared with their manager to prevent in the future. We look forward to your next visit. - Susan...

Toronto
Reviewed 1 week ago

We were in Detroit for Thanksgiving and stayed here. Service at Valet and Front Desk was excellent. Pool is great if you need something for your kid to do. Location great for Ford Field and walking around.

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Helpful?
Thank Golferjeff
Westin_Book_Cadillac, Executive Assistant at The Westin Book Cadillac Detroit, responded to this review

I am so glad you enjoyed your stay with us. Thank you for sharing the suggestion about our indoor pool for families - while our business travelers and couples out on the town frequently think of us, we also have a space for families and children. We hope you stay with us the next time you are visiting Detroit. -...

Muskegon County, Michigan
Reviewed 1 week ago via mobile

I stayed for 3 nights while attending the Lions Thanksgiving Day game followed by the high school football state finals. Super friendly staff, gorgeous hotel, very clean, updated rooms. Very safe and secure.

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Helpful?
Thank Darric R
Westin_Book_Cadillac, Executive Assistant at The Westin Book Cadillac Detroit, responded to this review

It sounds like you had a football-filled visit to Detroit and I am glad we were a part of it! Thank you for your review. I hope you stay with us the next time you are in Detroit. - Susan L., Executive Assistant

Westminster, Maryland
Reviewed 1 week ago via mobile

Went to Detroit for work and not sure what to expect. Hotel was very nice. Staff super helpful with restaurant recommendations and directions. Hotel was very clean. Room was spacious and had nice desk space, fast wifi. The staff were Great ambassadors for their city.

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Helpful?
Thank Tracey E
Westin_Book_Cadillac, Executive Assistant at The Westin Book Cadillac Detroit, responded to this review

I am so glad that we were able to welcome you to Detroit and to our hotel. We take great pride in being the premier hotel in downtown Detroit and representing our great city. We look forward to your return. Thanks for the review! - Susan L, Executive Assistant

Reviewed 1 week ago via mobile

I like this hotel very much. It is nice looking, has large and comfortable rooms, and is in the heart of the revitalized downtown. The workout room is fine, and the Boulevard Room is a nice venue for breakfast. But we were very surprised and disappointed with housekeeping, which did not clean our room one day, and did not leave...

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Helpful?
1Thank Mark P
Westin_Book_Cadillac, Executive Assistant at The Westin Book Cadillac Detroit, responded to this review

Thank you for sharing your review. Although it seems your stay was not flawless, I appreciate that you enjoyed your stay overall and will join us again. I've shared your feedback about valet and housekeeping with their leaders and we'll address the concerns. When you do return to Detroit, please contact me at the hotel personally. I would be happy...

Hudson, Wisconsin
Reviewed 3 weeks ago

Had a nice reception with business colleagues. Service was excellent from check in to check out. The rooms were modern, comfortable, clean and roomy. In addition to comfortable, the rooms were quiet. Nice! Loved having the coffee shop on the first floor for a great start to the day. Nice to see this property in Detroit.

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Helpful?
Thank Abbybowwowmom
Westin_Book_Cadillac, Executive Assistant at The Westin Book Cadillac Detroit, responded to this review

Thank you for staying with us and sharing your thoughtful review! I am glad you enjoyed your stay and especially that you enjoyed WBC Coffee. We are happy to offer several dining options for our guests right here in the hotel. Whether for work or play, I hope you join us again. - Susan L., Executive Assistant

Milford, Michigan
Reviewed 3 weeks ago via mobile

The Westin Book Cadillac is everything you'd expect from a Westin property. Well appointed rooms, very modern, spacious bathrooms and offering all the regular Westin amenities (including workout gear for a $5 rental so you can pack lighter). The Westin Club is on the 23rd floor. It is okay, nothing special except the views. The building is beautiful, first built...

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Thank JVM-Milford-MI
Westin_Book_Cadillac, Executive Assistant at The Westin Book Cadillac Detroit, responded to this review

Thanks for sharing your detailed review and for staying with us. While proud of our historic relevance, we take great pride in providing modern, comfortable accommodations for our guests, as you have noted. I hope you stay with us again the next time you are downtown. - Susan L., Executive Assistant

Kitchener, Canada
Reviewed 3 weeks ago

Stayed with executive club access from November 3rd to November 7th. As usual, every employee we encountered, every spot we went to in the hotel (including the pool, gym, club lounge, motor bar and 24 grille) was great! Stayed in room 2202 - no view. Room tip - odd numbered rooms have decent views, but the rooms ending in 02...

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Thank ern23
Westin_Book_Cadillac, Executive Assistant at The Westin Book Cadillac Detroit, responded to this review

I am so glad you shared your fantastic experience in this review. Thank you! Our staff strive to provide welcoming service to all of our guests and it is always nice to hear when this is appreciated. We look forward to your next visit with us. - Susan L., Executive Assistant

Quesnel, Canada
Reviewed 4 weeks ago

Stayed there in October for a weeding. The room on 22nd Floor has a good view. Bed was comfortable. Nice hotel but lack of House keeping. Requested for housekeeping to clean the room no one showed up that day Next morning has to ask for fresh towel at least which were delivered . The Valet service is a farce.Had to...

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Helpful?
Thank canadian992
Westin_Book_Cadillac, Executive Assistant at The Westin Book Cadillac Detroit, responded to this review

Thank you for sharing your review. I appreciate the rating despite issues you faced with housekeeping and valet service. I'm addressing this with our team leaders. I am glad you enjoyed our signature Westin Heavenly Bed and hope you join us again if you return to Detroit. If so, please contact me at the hotel directly. I will gladly assist...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
24Grille
24Grille
Cuisines: American, Bar, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
The Westin Book Cadillac returns legendary style and glamour to Detroit hotels. The historic Book Cadillac Detroit Hotel has been restored to its original splendor to reclaim its position as Detroit's premier hotel and social gathering destination. The luxury hotel also features more than 60 residences on the upper floors and some of the Midwest's most dramatic public event spaces. You would have to see the property to truly understand its significance. Now included in the National Register of Historic Places, the Italian Renaissance-style hotel, built by Detroit's famous Book brothers, was the tallest building in Detroit and the tallest hotel in the world at its completion in 1924. ... more   less 

Additional Information about The Westin Book Cadillac Detroit

Address: 1114 Washington Blvd, Detroit, MI 48226-1907
Region: United States > Michigan > Detroit
Price Range: €154 - €332 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Book Cadillac Detroit 4*
Number of rooms: 455
Reservation Options:
TripAdvisor is proud to partner with Starwood, Hotels.com, Booking.com, Odigeo, Priceline, Orbitz, Travelocity and Jetsetter so you can book your The Westin Book Cadillac Detroit reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Westin Book Cadillac Detroit Hotel Detroit
Westin Detroit
Hotel Style:
#4 Luxury Hotel in Detroit
#4 Romantic Hotel in Detroit
#6 Business Hotel in Detroit
#8 Family Hotel in Detroit
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Book Cadillac Detroit staff and other travellers.
17 questions
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Questions? Get answers from The Westin Book Cadillac Detroit staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“South and East exterior rooms are quiet, upper floors have city views. Interior rooms are also quiet, and I think they have good light.”
 of 5 bubbles CountyGent, 29 Nov 2016 | Read review
“We had room 1810 and it was awesome clean and comfortable, the view was ok.......”
 of 5 bubbles Kenzie1313, 27 Nov 2016 | Read review
“Odd numbered rooms have decent views, but the rooms ending in 02 are HUGE.”
 of 5 bubbles ern23, 10 Nov 2016 | Read review
“22 and 23 Floor has good view of Ambassador bridge”
  • Ambassador Bridge nigh time
  • Ambassador bridge day time
 of 5 bubbles canadian992, 9 Nov 2016 | Read review
“the higher the better”
 of 5 bubbles LeeA558, 2 Oct 2016 | Read review
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