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Crowne Plaza Detroit Downtown Riverfront

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Traveller (349)
Room & Suite (287)
Dining (66)
Overview
  • Excellent37%
  • Very good31%
  • Average16%
  • Poor9%
  • Terrible7%
Travellers talk about
“front desk”(152 reviews)
“people mover”(85 reviews)
“cobo center”(46 reviews)
AMENITIES
Free Wifi
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
3 Star accommodation
All hotel details
Additional information
Offers from Crowne Plaza Detroit Downtown Riverfront
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Offers from Crowne Plaza Detroit Downtown Riverfront
Special Offer: Book Direct and Save
Hotel deals
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Rooms
3 Sep4 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (990)
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952 results
Traveller rating
341
290
162
91
68
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LanguageEnglish
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341
290
162
91
68
Show reviews that mention
All reviewsfront deskpeople movercobo centerqueen suitejoe louis arenagreat view of the rivervalet parkinghart plazared wings gamecorner roomdefinitely stay here againambassador bridgethe room was nicevalet servicetigers gameford fieldcomerica park
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1 - 5 of 952 reviews
Reviewed today via mobile

I don't like to give negative reviews, but this hotel stay really frustrated me. We experienced MULTIPLE service snafus that created stress, discomfort, and difficulties for us, which seems pretty ridiculous. I could understand if one thing went wrong, but I was disappointed in the...More

Thank Kacy K
Hotel's Favourite
Reviewed 4 days ago

Starting with check in, everyone we encountered, went out of their way to be accommodating. Room was upgraded to a suite without asking. Great view of the river and Canada. The valet parking was quick and easy. Small bar and restaurant in the lobby was...More

Thank clark1754
Response from Elaine K, Guest Relations Manager at Crowne Plaza Detroit Downtown RiverfrontResponded 3 days ago

Thank you for taking the time to tell us about your experience at Crowne Plaza Detroit! Trip Advisor is a great place for our guest to leave feedback. It’s also fantastic information for those who are considering coming to Detroit. We appreciate the recommendations- Hope...More

Reviewed yesterday via mobile

I stayed at this property and all of the previous negative reviews applied. The first room had hair on the sheets of both beds. The second room had dirty headboards, dried up chewing gum on one, some kind of pink liquid on the other that...More

Thank jackie b
Reviewed yesterday

Moved between 3 different rooms on a three night stay because each room was just as disgusting as the last. Pretty sure there was pubic hair in one of the bathrooms and there was just a mess of hair in the shower. They clearly don't...More

1  Thank tnl5455
Reviewed 2 days ago via mobile

Staying at the Crown Plaza seemed like a good idea to begin with. It's in downtown and close to just about everything including the Cobo Hall right across the street. Then reality sets in. The rooms are tiny, extremely tiny. The service is below industry...More

Thank James M
View more reviews
About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Wheelchair Access
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$143 - US$324 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Detroit
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$143 - US$324 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Detroit
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (349)
Room & Suite (287)
Dining (66)
Pool & Beach (26)
Amenities (19)
Business Centre & Event Rooms (8)
Questions & Answers
Ask a question
ohler2017
30 November 2017|
AnswerShow all 7 answers
Response from Jan714 | Reviewed this property |
There's a PeopleMover station directly across the street from the hotel, inside the Cobo Center.
0
Votes
Treese734
4 October 2017|
AnswerShow all 12 answers
Response from Lesley T | Reviewed this property |
Yes, $50 I think
0
Votes
Room Tips
"Ask to not be by the elevator"
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"dont go here"
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"Building is constructed to give great views from most rooms."
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"Ask for a corner room facing the river"
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