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Greektown Casino Hotel

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Greektown Casino Hotel
Greektown Casino Hotel
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1,008 Reviews from our TripAdvisor Community

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Showing 991: English reviews
Landover, Maryland
Reviewed 15 October 2014

It was a great place when I stayed her last year. What a difference a year can make! 10/2014 was not the best year for me to stay at the Greektown in Detroit. Good part is, the room was quiet and I received vouchers for the slot machines. Great fitness center. The food at the food court was pretty good....

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Helpful?
Thank Rosa W
Betsy M, Manager at Greektown Casino Hotel, responded to this review

Thank you for sharing your feedback with us Rosa. We are very concerned about your comment regarding the cleanliness during your stay. Our VP of Hotel Operations would like to hear from you regarding your visit. Please email Ricky Borja at RickyBorja@greektowncasino.com. We look forward to hearing from you soon!

Fort Wayne, Indiana
Reviewed 14 October 2014

I have stayed at Greektown Casino Hotel a couple of times for a concert and Red Wings game. Both times the customer service was excellent and the rooms were wonderful. Our friends were placed next to a room with a bachelorette party going on, and were relocated immediately upon calling the front desk. The staff has always been very helpful,...

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Helpful?
Thank eileen6565
Betsy M, Manager at Greektown Casino Hotel, responded to this review

Thank you for your wonderful review Eileen. We are very pleased to hear that you enjoyed your stay with us. We always want to make your visit as convenient as possible. We hope that you will be back to see us soon!

Dallas, Texas
Reviewed 14 October 2014

I stayed at the Greektown on business, and generally enjoyed my stay. The location is great with the local Greek restaurants and other businesses within walking distance. It is downtown Detroit, but I felt generally safe on and around the property. All the staff I encountered were friendly and helpful. Check in and out were both very low hassle. The...

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Helpful?
Thank dangeroso
Betsy M, Manager at Greektown Casino Hotel, responded to this review

Thank you so much for sharing your review with us. We are very pleased to hear that you enjoyed your stay in the hotel. We are currently in the process of beginning some major renovations and upgrades to our entire property. Our way finding can be a bit tricky for new comers, so that is a priority on our list....

Saint Clair Shores
Reviewed 6 October 2014

Received a comp room with an upgrade to a "corner" room --special in that it has floor to ceiling windows on two sides. Didn't get the corner room as apparently they are only available as a first come first serve. At the hotel reception desk, "Kaira" apologized. This review is primarily for "Kaira" who was so very sweet, polite, understanding,...

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Helpful?
1Thank my1977Shadow
Betsy M, Manager at Greektown Casino Hotel, responded to this review

Thank you so much for sharing this with us! We are so happy to hear that even though the room you hoped to stay in wasn’t available, Kaira was able to accommodate you. We will definitely be sharing this review with her and the rest of our team. We hope that we will have you back to see us again...

Detroit, Michigan, United States
Reviewed 1 October 2014

Long story short- We arrived Saturday night for my bachlorette party with a couple of my girlfriends. We decided on con joining rooms which were nice and spacious. My only problem with this hotel is they charged $200 for "excess cleaning and will not return our deposit. I have never heard of such a thing. We cleaned up our mess...

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4Thank Jnest0021
Betsy M, Manager at Greektown Casino Hotel, responded to this review

Thank you for sharing your review with us. We always charge a $100 incidental fee for every reservation, but this should be refunded within 2-3 business days after your departure. Please let us know if this was never returned. You can email our VP of Hotel Operations, Ricky Borja, at rickyborja@greektowncasino.com. We look forward to hearing from you and making...

Livonia, Michigan
Reviewed 30 September 2014

My friend and I stayed for 2 nights at the Greektown Casino Hotel for his birthday. We arrived and checked in and it was a Thursday afternoon and first thing we both in 2 separate situations were approached and was asked for money in the casino. Then, my friend collected his ticket from a machine for $437 and we went...

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Helpful?
2Thank Kim M
Betsy M, Manager at Greektown Casino Hotel, responded to this review

Hi Kim – We are very sorry to hear about your experience in the casino and we hope that our supervisors were able to assist you with your issues. We will be sharing this information with our slots team so they are aware of the situation. We are currently working on making many great improvements to the casino and hotel,...

Fort Myers, Florida
Reviewed 29 September 2014

We returned to the Greektown Casino Hotel to see if it was as good as last time. The location is great for Detroit Tiger or Detroit Lions games. Check in is 4PM but we arrived at 11AM for a Tiger baseball game. The valet parking is a nice touch (no charge but for the tip). The Hotel had clean rooms...

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Helpful?
Thank gchalms1
Betsy M, Manager at Greektown Casino Hotel, responded to this review

Thank you so much for sharing your feedback on both of your stays with us. We are so happy that you enjoyed the amenities and location of the hotel. We are currently working on making many upgrades to our hotel, as well as the casino. We do hope that you will stay with us again during your future visits to...

Westland
Reviewed 28 September 2014

We stayed for a night at the Greektown Casino Hotel as part of a work event for my husband's company so we did not pay for the room. Parked at the hotel and walked to the Tigers Game. Valet service was convenient and our room was ready with a nice view of Detroit River. Loved the sheets and pillows on...

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Helpful?
Thank Jennifer J
Betsy M, Manager at Greektown Casino Hotel, responded to this review

Thank you for sharing your feedback with us Jennifer. We are very happy to hear that you enjoyed your visit to Detroit for your husband’s work visit. Our location is very popular for guests who are interested in attending a sporting event in the city. We do apologize about the TV channels and the AC issues. We hope that our...

Hilliard, Ohio, United States
Reviewed 23 September 2014

We came intown for the Emenim and Rhinna concert. At check in Rhea was exceptional with customer service. The hotel was great and the breakfast buffet was amazing. The corner room looked over the ball park. It was a great view. The room was well designed and clean. We will stay here again.

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Helpful?
1Thank Christopher S
Betsy M, Manager at Greektown Casino Hotel, responded to this review

Thank you for sharing your review with us Christopher. We are so pleased to hear that you enjoyed your stay with us during your visit to Detroit. We hope that the concert was wonderful! We do hope that you will be back to see us again. We will make sure to let Rhea know about your kind message.

Appleton, Wisconsin
Reviewed 17 September 2014

We chose to stay @ the Greektown Casino due to it's location. We were in town for a Tigers game at comerica park and it was a fairly short walk to get there. Also, there are tons of restaraunts right around the hotel. Parking in the ramp was free which was an added bonus! The room was nice and roomy...

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1Thank Jodi S
Betsy M, Manager at Greektown Casino Hotel, responded to this review

We are very happy to hear that you enjoyed your first visit to Detroit, Jodi. We are so happy that we were able to provide you with the perfect location for your visit and during the baseball game. Greektown is definitely a popular area in Detroit, so it is the perfect setting for out-of-towners. We hope that you will be...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Casino and Gambling
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
STAY IN THE HEART OF IT ALL YOUR DOWNTOWN ADVENTURE STARTS HERE. Rev up your weekend. Electrify your nightlife. Explore Detroit's hottest scene. Thanks to our unbeatable location in the hub of the Greektown district, it's impossible to be any closer to the action. With 400 stunning guest rooms and suites devoted to your comfort, our 30-story hotel is the perfect place to relax and recharge after a night on the town. ... more   less 

Additional Information about Greektown Casino Hotel

Address: 555 East Lafayette Ave, Detroit, MI 48226-2924
Region: United States > Michigan > Detroit
Price Range: €145 - €285 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Greektown Casino Hotel 4*
Number of rooms: 400
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com and Jetsetter so you can book your Greektown Casino Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Greektown Hotel Detroit
Hotel Style:
#3 Luxury Hotel in Detroit
#4 Family Hotel in Detroit
#6 Romantic Hotel in Detroit
#8 Business Hotel in Detroit
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Questions & Answers

Here's what travellers have asked, with answers from Greektown Casino Hotel staff and other travellers.
34 questions
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over a year ago
Allegan, Michigan, United States
6 days ago
Sun City Center, Florida

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Questions? Get answers from Greektown Casino Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher up the better view of course, elevator service quick!”
 of 5 bubbles shabza1, 15 Feb 2017 | Read review
“Corners rooms are larger.”
 of 5 bubbles ShellW99, 20 Jan 2017 | Read review
“Ask for rooms on the corner! 9th floor only has 6 rooms!”
 of 5 bubbles jd227766, 16 Jan 2017 | Read review
“Stay here!!!”
 of 5 bubbles 597pearls, 12 Jan 2017 | Read review
“Higher floors are quieter with better views.”
 of 5 bubbles YukonCornelius1000, 10 Jan 2017 | Read review
5 of 5