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Doubletree by Hilton Detroit Downtown - Fort Shelby

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Doubletree by Hilton Detroit Downtown - Fort Shelby
Doubletree by Hilton Detroit Downtown - Fort Shelby
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1,218 Reviews from our TripAdvisor Community

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There are newer reviews for Doubletree by Hilton Detroit Downtown - Fort Shelby
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Showing 1,190: English reviews
Longmont, United States
Reviewed 10 June 2016

This was a wonderful experience. The decor was impressive and beautifully restored. We used the shuttle to get to Greektown and the driver was very accommodating and answered any question we had. We would definitely return.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Marilyn A
Larry B, Manager at Doubletree by Hilton Detroit Downtown - Fort Shelby, responded to this review

Please know that it was our pleasure to be of service. We work hard to provide an amazing and restful experience to each valued guest. I thank you for choosing our hotel and look forward to welcoming your return.

Beech Grove
Reviewed 8 June 2016

While our first experience with this hotel was less than stellar over 4 years ago, this past weekend's went above and beyond great! Love the location and the feeling of being welcomed and appreciated by all of the staff.

Review collected in partnership with DoubleTree by Hilton
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Thank Paul H
Larry B, Manager at Doubletree by Hilton Detroit Downtown - Fort Shelby, responded to this review

Please know that it was our pleasure to be of service. We look forward to welcoming your return.

Reviewed 6 June 2016 via mobile

Good spacious suite-rooms. Lots of dents and scratches in the walls though. Neighborhood is not good unless you are going to cobo hall, Hart Plaza or to a red wings game. No nearby restaurants or bars. Horrendously overpriced hotel restaurant and bar. No parking besides valet, who steal quarters from your car. Asked multiple times for towels through phone and...

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Helpful?
Thank Charles I
Larry B, Manager at Doubletree by Hilton Detroit Downtown - Fort Shelby, responded to this review

I want to thank you for sharing your experience with our hotel. I assure you, what you have described is not the experience we wish for any valued guest. The feedback that our guests give us, helps us to create a better experience to every guest moving forward. Again, I thank you for it and for choosing our hotel. I...

Carlisle, Pennsylvania
Reviewed 5 June 2016

Mediocre over-priced restaurant/bar. this is common of major hotels where their restaurants take their customers for granted. Unfortunately, the nearest alternative restaurants are 5-10 blocks away making it very inconvenient.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Nick S
Larry B, Manager at Doubletree by Hilton Detroit Downtown - Fort Shelby, responded to this review

I would like to thank you for staying with us and for taking the time to share your feedback. I am sorry, that your experience in our Round Bar was not what you hoped for. I have shared your feedback with our Director of Food and Beverage. Again, that you for choosing our hotel. It was our pleasure to be...

Reviewed 3 June 2016

Group trip to the music festival held every year. Great hotel, great hsk, questionable - checkout staff - a little shady since they cancelled my car service and sent me in some ones broken down van. I should have used uber. But overall a pretty good stay. I'll just make my own transportation reservation online next time instead of taking...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Thamara Q
Larry B, Manager at Doubletree by Hilton Detroit Downtown - Fort Shelby, responded to this review

I want to thank you for taking the time to share your experience with us. I am truly sorry, for taxi experience you had. Our team, only uses reputably services that are known and trusted. I will be sure to look into your comments, as the safety of each valued guest is something that is very important to each of...

Washington DC, District of Columbia
Reviewed 2 June 2016

We stayed here during our visit to Detroit for Movement Festival. It is walking distance to Hart Plaza, but they also have shuttles that will take you anywhere within a 5 mile radius of the hotel (such a lifesaver). They also had this awesome text concierge service. I was able to send a text for extra towels, a shuttle pickup...

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2Thank hanna_dc
Larry B, Manager at Doubletree by Hilton Detroit Downtown - Fort Shelby, responded to this review

Thank you for taking the time to provide us with feedback about your recent stay. It was our pleasure to be of service and we look forward to your return.

Ann Arbor, Michigan
Reviewed 31 May 2016

Overall, the hotel was very clean, the rooms nice and the food delicious. However, I was met with issues every day of my stay. The valet typically took over 30 minutes to retrieve our car when they stated it would be only 10-15. The front desk staff repeatedly treated us with contempt and annoyance during every interaction. Although I did...

Review collected in partnership with DoubleTree by Hilton
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Thank Nm2222
John-HiltonHelp, on behalf of the staff at Doubletree by Hilton Detroit Downtown - Fort Shelby, responded to this review

Dear Nm2222, Thank you for your review of your recent experience at our hotel. We’re very sorry that you encountered an unacceptable level of service. We do our best to make sure all of our guests have a rewarding stay. We’ve addressed these issues with our staff and will reach out to you shortly to further assist. We hope that...

Saginaw, Michigan
Reviewed 31 May 2016

We spent Memorial Day Weekend here. It was a great location for all we wanted to do. Eastern Market, Zoo, Henry Ford Museum. The hotel is clean and modern. The rooms are all suites so nice size bedroom and living area. It did have a refrigerator for all the stuff we bought at the Eastern Market. It is within walking...

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Thank jennyprovo
Mt. Pleasant, United States
Reviewed 31 May 2016

Very nice hotel, clean, friendly service personnel. Security of vehicle with valet parking. Full breakfast but is only complimentary to top tier Hilton honors members. Room was very comfortable with a living area and separate bedroom.

Review collected in partnership with DoubleTree by Hilton
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Thank Janet Louise S
Grand Rapids, Michigan
Reviewed 31 May 2016

Great hotel to stay at. They have shuttle to the game or you can take the people mover. Clean, friendly and the cookies are to die for. Front desk was especially friendly and remembered my husbands name the next morning. Now that is real service.

Review collected in partnership with DoubleTree by Hilton
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Thank Retired07212111

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
Wonderful historic hotel in the heart of downtown Detroit. Enjoy our all suite hotel rooms. Just one block from the people mover. ... more   less 

Additional Information about Doubletree by Hilton Detroit Downtown - Fort Shelby

Address: 525 W Lafayette Blvd, Detroit, MI 48226-3122
Region: United States > Michigan > Detroit
Price Range: €147 - €322 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree by Hilton Detroit Downtown - Fort Shelby 3.5*
Number of rooms: 203
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Hotels.com, Travelocity and Jetsetter so you can book your Doubletree by Hilton Detroit Downtown - Fort Shelby reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree By Hilton Detroit Downtown - Fort Shelby Hotel Detroit
Doubletree Hotel Fort Shelby
Hotel Style:
#3 Best Value Hotel in Detroit
#4 Business Hotel in Detroit
#5 Romantic Hotel in Detroit
#9 Family Hotel in Detroit
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Questions & Answers

Here's what travellers have asked, with answers from Doubletree by Hilton Detroit Downtown - Fort Shelby staff and other travellers.
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Questions? Get answers from Doubletree by Hilton Detroit Downtown - Fort Shelby staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Be sure to get a room way up as on our floor, #4, all you could see were other buildings .”
 of 5 bubbles catchnrel, 19 Mar 2017 | Read review
“Corner Room Higher Floor”
 of 5 bubbles 499brette, 9 Mar 2017 | Read review
“make sure you pay attention to your rates and the charges.”
 of 5 bubbles sonnysundstrom, 21 Feb 2017 | Read review
“I think all rooms are probably nice but the higher up is a bit better for view.”
 of 5 bubbles Acb8694, 15 Jan 2017 | Read review
“Ask for a suite.”
 of 5 bubbles Hudsonrev, 2 Jan 2017 | Read review
5 of 5