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Extended Stay America - Detroit - Dearborn

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62 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Detroit - Dearborn
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Showing 59: English reviews
AA
Reviewed 6 August 2016

I paid $120 per night for a room that was looking OK at the first sight but clearly needed serious dusting. There was no food or restaurant in the hotel and I had to order from outside. They provided me with some brochures from delivery restaurants around, not a great collection though. And the breakfast was disappointing. I've stayed in...

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Thank Narges J
Meadville, Pennsylvania
Reviewed 7 June 2016

I booked a reservation through Expedia and cancelled four days before visiting because we needed more space. The hotel still charged me for a night's stay and Expedia was unable to convince them to reverse the charges, had to offer me a credit, even though I clearly cancelled well before the stated deadline. I didn't actually stay at the property...

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Thank Jason R
Manager_11525, General Manager at Extended Stay America - Detroit - Dearborn, responded to this review

I appreciate you bringing your experience to our attention. The situation you described regarding your reservation is truly regrettable. We are very sorry for your experience. Your comments were reviewed by the staff, and we will review our billing policies and procedures to ensure your experience is not repeated. Thank you very much for bringing this to our attention. I...

SARATOGA
Reviewed 4 June 2016

I wish I had not stayed here. The room smelled of cooed fish. When complaining to the front desk no alternative room was offered. Breakfast was meager and ended too early. When tree was fresh fruit it was spoiled or rotten.

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Thank HAPPYTRAVELERS247
Ashland, KY
Reviewed 16 April 2016 via mobile

I don't get it. I booked due to the 100% recommendation on Hotwire. It's not a bad deal at all. Got it for less than $60. But still, it just wasn't good. The beds are uncomfortable, especially the linens and cover. The sheets were scratchy and the "bedspread" was about the cheapest piece of cloth you can find and call...

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Thank Cherrighost
Reviewed 30 March 2016 via mobile

This month I have stayed at multiple Extended Stay and I was surprised that upon entering my room there was a snack basket called to the front desk to see how much for the snacks cost and the woman at the desk said it came with the room. Now the customer service in this place is of luxury hotel caliber....

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Thank Andrea E
Reviewed 5 March 2016 via mobile

The room appeared to be clean until i moved the recliner to get something I dropped and saw food under it. The elevator didn't properly work I got stuck a few times. The elevator wouldn't stop on my floor. I wouldn't stay again. The midnight hostess was very helpful.

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Thank Tanisha H
Reviewed 6 January 2016 via mobile

The place was very clean and quite. The stuff were very friendly and nice. The hotel also was located in a very good area and everything was close to me. The kitchen had everything you might need. Breakfast wasn't that great but at least there was coffee in the morning.

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Thank Tiba A
Dearborn, Michigan
Reviewed 8 December 2015 via mobile

Wow, I honestly don't know where to begin. I booked this hotel for a 1 week stay because I am going into surgery tomorrow and needed a relaxing place to recover. However, 24 hours into my stay my guest and I were evicted from the hotel and escorted out by Dearborn Police for what I truly believe to be a...

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9Thank Zahrah B
Reviewed 25 October 2015

I think this is a very nice budget hotel. Nothing fancy about this hotel but it is clean and comfortable. Full kitchen is really a plus. My only complaint is that they smell of the hall way from everyone's cooking... Someone was cooking curry or something during our stay. The strong scent mixed with the smell from other rooms was...

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Thank Gaspard_de_la_nuit
Dearborn, Michigan
Reviewed 12 October 2015

I've been here for 4 months and happen to be germ phobic. I was thrilled to see Benjamin, the night desk clerk, cleaning every touchable surface around the entire lobby with a disinfectant spray....and not just to remove fingerprints. Ben cleaned the luggage trolley, top to bottom...and all of the buttons on the elevator...and every handle of every door, etc....

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1Thank Kimberly S

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Breakfast included
  • Business Centre with Internet Access

Additional Information about Extended Stay America - Detroit - Dearborn

Address: 260 Town Center Drive, Dearborn, MI 48126
Region: United States > Michigan > Dearborn
Price Range: €80 - €109 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Detroit - Dearborn 2.5*
Number of rooms: 93
Reservation Options:
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Also Known As:
Extended Stay Dearborn
Dearborn Extended Stay
Extended Stay America - Detroit - Dearborn Michigan
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Detroit - Dearborn staff and other travellers.
1 question
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Questions? Get answers from Extended Stay America - Detroit - Dearborn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room that suits your preferences light-wise. Do you like sun streaming in in the morning, or prefer it in the afternoon ?”
 of 5 bubbles kimberlysZ228GZ, 11 Feb 2017 | Read review
“Ask for the 3rd or 4th floor to avoid the noise of cars and people.”
 of 5 bubbles PhoenixTopMan, 12 Sep 2016 | Read review
“Cockroaches , Smelly bed sheets and towels, house keeping once a week!!”
 of 5 bubbles anasw536, 11 Aug 2016 | Read review
“Ask if fish was cooked in room prior to occupancy”
 of 5 bubbles HAPPYTRAVELERS247, 4 Jun 2016 | Read review
“If you are intoxicated by the aroma of Benihana Restaurant, choose a room facing East, because Benihana is right next door !”
 of 5 bubbles kimberlysZ228GZ, 12 Oct 2015 | Read review
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