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While the staff was excellent, my room had a very intense perfume/cologne smell. I'm certain I could have changed rooms but I'd been traveling for 2 weeks, it was late and I was exhausted.
This was my first and last stay at a Towneplace Suites...More
Response from Valerie J, Manager at TownePlace Suites Detroit DearbornResponded 1 August 2016
Thanks for sharing your experience with us. It is our deepest regret that you experienced such a strong odor in your suite. Unfortunately we can't always control what our guests are cooking in the rooms at TownePlace Suites. While I understand that you were exhausted,...More
I and my Husband stayed here for 2 weeks when we were travelling to Dearborn from India for his work purposes. Good and comfortable hotel for long extended stay. Rooms are nice and clean with comfortable beds. They have a kitchenette along with the room,...More
I cannot say enough about this hotel. The staff was friendly and helpful. About 20 minutes after checking in, someone d Rom the front desk called our room to make sure everything was ok.
The staff recommended where we should eat and offered us maps...More
Our family recently stayed at this location due to a fire, the rooms were covered by the insurance company, but the incidental fees for both rooms(2) were to be held on our credit cards(2 separate cards) until check out. As long as nothing was damaged...More
Thank Trina T
Response from Valerie J, Manager at TownePlace Suites Detroit DearbornResponded 19 June 2016
Thanks for sharing your experience with us. I'm so sorry to hear about the sub-par information that you have mentioned above. I have shared these items with our team right away so that we can correct these issues moving forward. Thank you for staying with...More
This facility is simply not up to the Marriott standard - the housekeeping is sub par and it's long overdue for refurbishing. Our suite had worn dirty carpet, beat up furniture, and soap spots from a previous guest on the bathroom counter that the housekeeper...More
Thank Michael K
Response from Valerie J, Manager at TownePlace Suites Detroit DearbornResponded 5 May 2016
Thank you for taking time to review our property. I'm sorry to hear that your stay was not as you had hoped. It's certainly our expectation to make sure every guest has a problem free stay and we certainly let you down. I have shared...More
US$140 - US$295 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Towneplace Suites Detroit Dearborn Hotel Dearborn ,