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Spent 6 nights here during a work conference. Considering the buzzing environment all around this hotel, the sleep quality was excellent; rooms were clean, spacious, comfy and quiet. Breakfast buffet was quite good. Great location for a range of restaurants of all sorts.
I boycotted this hotel about 3 years ago because I could no longer put up with poor check in / check out experience, poor plumbing, poor tv reception and dirty rooms experienced on many visits. However I decided to return and give it another try....More
Just wanted an overnight adventure and picked Crown as we hadn't stayed here before. What a beautiful hotel. Service excellent, room perfect and more than comfortable. No request was too difficult. Will definitely stay again.
Being from Perth, I booked this room for one night to celebrate my boyfriend's 30th. I mentioned upon booking it was for a special occasion but this wasn't acknowledged at all - even at check-in. It just made it seem very impersonal. The room was...More
1 Thank Selenator1989
Response from CrownHotelsGM, General Manager at Crown Metropol PerthResponded 15 November 2017
Thank you for your review and a belated happy birthday to your partner.
I am sorry to hear that this milestone was not acknowledged on arrival - we aim to provide a personalised experience for all of our guests, and I am naturally...More
The Hotel is nice and the rooms are OK. It is some kilometers away from the City of Perth located on the other side of the Swan River. There is a Casino in the hotel and the flair is like a Hotel in Las Vegas....More
1 Thank JoeMueller2014
Response from CrownHotelsGM, General Manager at Crown Metropol PerthResponded 12 November 2017
Thank you for your review following your recent stay with us.
I was disappointed to note your feedback concerning my team as we aim to provide all of our guests with above and beyond service at all times. We would appreciate the opportunity...More
Response from Hilsybilsy | Reviewed this property |
You need the room key to access the pool. If you've already returned the key when you're checking out that means you can't access the pool. You need to asked the reception to access it before checking out time. You can't... More
You need the room key to access the pool. If you've already returned the key when you're checking out that means you can't access the pool. You need to asked the reception to access it before checking out time. You can't access the pool in the tower area unless you stay there.