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Crown Metropol Perth

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Crown Metropol Perth
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1,449 Reviews from our TripAdvisor Community

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Showing 1,429: English reviews
Canmore
Reviewed 14 February 2017

I stayed at the Metropol for my twins 21st birthday. the place is beautiful, checkin was very prompt and easy and we were sent a bottle of bubbly to each room (4 ) because it was the boys birthday (which everyone loved).The rooms are bright, clean and well presented with a luscious big bath and sumptuous towels.it is very handy...

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Thank Lynn O
Woodvale, Perth, Australia
Reviewed 13 February 2017

Top check-in, staff lovely, rooms beautiful, very well decorated, hotel amenities are fantastic, heaps of places to eat and choose from, the overall experience at the Metropol was 5 star. 9 Lounge was excellent, a nice touch to our stay for our wedding anniversary. We were even given chocolates and champagne for our anniversary.

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Thank dancam06
Paris, France
Reviewed 13 February 2017

The Crown Metropol is most famous hotel in Perth. Very well located with all the comfort and facilities for your business events or just for spending a nice and relaxing weekend. The real plus is the welcoming staff, always very helpful and avalaible at any moment.

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Thank MathieuC75
Reviewed 13 February 2017 via mobile

Stayed here for a business conference in February 2017. Room was lovely, great location and the great ballroom was perfect for our big presentations. We used the boardroom once but this was unfortunately not that great as we had to keep going out of the room to get phone signal. Other than that a great stay and excellent customer service.

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Thank Harry T
Sydney, Australia
Reviewed 13 February 2017

Great lay out of the room, which was the entry level this stay. I could stretch out in the bath and see the TV which is always a plus. Every convenience you could wish for, the buttons within easy reach of the bed, plenty of power points... what else do you need? Bed was comfy as well. One issue: the...

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Thank Don B
Perth, Australia
Reviewed 12 February 2017 via mobile

My wife and I stayed at Crown Metropol for our recent wedding anniversary. It was a fantastic experience made all the more enjoyable because of the outstanding customer service provided by John Messiha. What a great asset you are to Crown John. Thank you for looking after us so well. We really appreciated it 👍😀

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Thank 317mdj
Mona Vale, Australia
Reviewed 12 February 2017 via mobile

Great experience - good service, quality property, lovely locale, excellent food, great amenities, vibe in the neighbourhood. Crown service experience is consistently good. Strong recommend. Suggest upper floors with water view...

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Thank KarlSice
Perth
Reviewed 11 February 2017 via mobile

Great one night stay, room was clean and tidy and enough room for the family. Kids really enjoyed the pool but apart from that there wasn't much else for them to do the casino really needs more shopping or entertainment catering for families

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Thank David S
Reviewed 7 February 2017

Review for a $1250 a night Infinity Suite. Room 888 Stuff didn't work. Bose surround speakers bust and even the maintenance tech's couldn't get them to work. Gas fire place didn't work. Some power points didn't work. Main spa had no hot water although this was fixed the next day. The drain plug for the spa didn't work and they...

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3Thank Mark F
Damian O, General Manager at Crown Metropol Perth, responded to this review

Dear Mark F Please accept my sincere apologies for the issues experienced during your recent stay. I can assure you that I will follow up with the Duty Managers in order to obtain a better understanding of the problems you encountered, in particular your comments concerning the cleanliness of the Infinity Suite. Our premium suites are beautifully appointed and it...

Bunbury, Australia
Reviewed 3 February 2017

Overall we enjoyed our stay, in a lovely, well kept Luxe View King room. Housekeeping do an excellent job. The cost is expensive if you compare similar places in Melbourne and Sydney. We were a little concerned when arriving as the valet parking reception was below expectations on this occasion. Once they realised we were there for valet parking the...

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Thank 150andrewc
Damian O, General Manager at Crown Metropol Perth, responded to this review

Dear 150andrewc Thank you for your feedback. Your comments in relation to the rubbish in the pool area will be investigated and a resolution put into place accordingly. I am please you enjoyed most aspects of your stay and appreciate your positive comments. We hope that you will return in the future. Sincerely, Damian O'Donnell General Manager

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
On the banks of the world-famous Swan River overlooking the stunning sun kissed backdrop of the Perth city skyline, Crown Metropol Perth redefines luxury accommodation offering a distinctive, modern and unmistakably luxurious escape.Each of Crown Metropol Perth’s guest rooms are abundant with space and natural light and feature high-tech entertainment facilities, plush furnishings and spacious bathrooms, plus guests have access to our renowned resort-style pool area and children’s zone. ... more   less 

Additional Information about Crown Metropol Perth

Address: Great Eastern Highway, Burswood, Perth, Western Australia 6100, Australia
Region: Australia > Western Australia > Greater Perth > Perth > Burswood
Price Range: €159 - €280 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crown Metropol Perth 5*
Number of rooms: 397
Reservation Options:
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Also Known As:
Intercontinental Burswood Hotel Perth
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Questions & Answers

Here's what travellers have asked, with answers from Crown Metropol Perth staff and other travellers.
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Questions? Get answers from Crown Metropol Perth staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Keep away from late comers from the Casino, we were woken at 4am but the hotel moved us the next day. Keep to the high levels”
markhoman1962, 12 Apr 2017 | Read review
“city view/pool view”
787jaredm, 17 Mar 2017 | Read review
“We had a corner suite which was large and sunny and quiet as was the whole floor”
Terchris, 27 Feb 2017 | Read review
“Higher floors are quieter.”
Lozzzzzza, 25 Feb 2017 | Read review
“Rooms ending with x28 are located at the end of the corridor and have great views.”
  • Swan River
  • Lots of channels
  • Perth across the Swan River
  • Comfortable bed
  • Bathtub with separate shower
Kebuh, 25 Feb 2017 | Read review
5 of 5