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Crown Metropol Perth

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Crown Metropol Perth
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1,451 Reviews from our TripAdvisor Community

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There are newer reviews for Crown Metropol Perth
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Showing 1,431: English reviews
Reviewed 12 December 2016

We had a mostly positive stay at Crown over a Friday and Saturday night. Initially we weren't happy with our room (be aware, if you book through a third party such as trip advisor, you will be relegated to a low floor with limited view! To be expected, I suppose!) as it was a twin room. Being our ten year...

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Helpful?
Thank Shani L
Damian O, General Manager at Crown Metropol Perth, responded to this review

Dear Shani L Thank you for your recent comments. Please accept my apologies for the inconvenience caused by a room move however I am pleased we were able to resolve the situation to your satisfaction. I will share your comments in relation to the restaurants your visited with the Food & Beverage team for their review. We hope to welcome...

Reviewed 11 December 2016

For a very expensive hotel we expected first class service and quality. First of all we had to wait in a queue for 30 minutes to check in. When we eventually went to our room we found an empty bottle of beer on the desk.When we rang the reception to complain the first thing they did was send someone up...

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2Thank SmudgeSarnGooner
Damian O, General Manager at Crown Metropol Perth, responded to this review

Dear SmudgeSamGooner Thank you for your recent comments. Please accept my sincere apologies for the disappointing condition of your room. This is unacceptable and please be assured your comments will be shared with the appropriate team members. I do hope that you will return in the future so that we may restore your faith in our service. Sincerely, Damian O'Donnell...

Perth, Australia
Reviewed 10 December 2016 via mobile

Christmas time, and events bring us to this one stop fits most venue. Very hospitable hosts, staff are warm, welcoming and more than willing to go an extra step or too just to ensure we enjoyed a relaxing stay at this rushed and busy time of year, it's highly appreciated. Facilities are superb, food is wonderful, bar staff make drinks/cocktails...

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Helpful?
Thank Matthew W
Damian O, General Manager at Crown Metropol Perth, responded to this review

Dear Matthew W Thank you for your comments. I am pleased to read your review and delighted we were able to meet your expectations during your recent stay. We hope you will return in the future. Sincerely, Damian O'Donnell General Manager

Perth, Australia
Reviewed 10 December 2016

I would like to say a big thank you to Crown! When we checked in and they saw we had just gotten married, they upgraded our room to a River View Suite and gave us a complimentary bottle of bubbles and some chocolates! The room was stunning! The bathroom was open plan and it had a huge bath tub. The...

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Helpful?
Thank Emily E
Damian O, General Manager at Crown Metropol Perth, responded to this review

Dear Emily E Congratulations on your recent marriage and I am pleased we were able to assist in making the occasion a special one. We look forward to welcoming you back for your anniversary. Sincerely, Damian O'Donnell General Manager

Perth, Australia
Reviewed 9 December 2016 via mobile

Very enjoyable... rooms are clean and big. The views of the pool were amazing.... My daughter loves the pool and food around the area was fab Breakfast buffet at atrium is amazing.... international buffet so I was very pleased. Room service are quick and food was very nice.

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Thank bbgirl1
Damian O, General Manager at Crown Metropol Perth, responded to this review

Dear bbgirl1 I am pleased you enjoyed your stay at Crown Metropol Perth and were able to enjoy the pool and surrounds. We hope you will return in the future. Sincerely, Damian O'Donnell General Manager

Chipping Norton, Australia
Reviewed 9 December 2016

One of my favourite hotels in the country - the big open foyer is always a buzz, and the views from the lift and inward facing balconies over the foyer give a sense of glitz. Rooms are large and comfortable, and one of the few hotels I have stayed in that have a bath that is big and inviting. I...

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Helpful?
Thank Gary J
Damian O, General Manager at Crown Metropol Perth, responded to this review

Dear Gary J Your recent comments are greatly appreciated and I am pleased you enjoyed your stay at Crown Metropol Perth. We hope we have the opportunity to welcome you back in the future. Sincerely, Damian O'Donnell General Manager

Winnipeg, Canada
Reviewed 9 December 2016

,We just spent 2 days at the Crown Metropol in Perth. Perth is a great city, not enuff time!! We asked for an upgrade in order to get a king bed vs.a twin. To our great fortune the manager gave us an upgrade beyond our expectations. Service was bar none, including staff in concierge. Great location for a quick 10...

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Thank casual2015
Damian O, General Manager at Crown Metropol Perth, responded to this review

Dear casual2015 I am pleased your were able to spend two days at Crown Metropol Perth and that we were able to offer a room upgrade on this occasion. Your comments in relation to the service received is also very pleasing. We hope you will return in the future. Sincerely, Damian O'Donnell General Manager

Reviewed 8 December 2016 via mobile

Went to the metropol for my boyfriend and myselves 1 year anniversary. It was amazing we got a complementary bottle of bubbly and a free block of chocolate because of our 1 year. The serve there was amazing and the lounge 9 breakfast was to die for so much to have and any coffee or tea u like. So amazing...

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Thank terri626
Damian O, General Manager at Crown Metropol Perth, responded to this review

Dear terri626 Thank you for choosing Crown Metropol Perth as a destination to celebrate your one year anniversary. I am pleased we were able to play a small part in making the occasion a special one. Sincerely, Damian O'Donnell General Manager

Sydney, Australia
Reviewed 8 December 2016

Stayed here for two nights due to a business trip to Perth. The rooms are comfortable with everything that you would need, really nice bathrooms with all the amenities. One of the best equipped gyms that you would find at a hotel (although a little small) and a nice outdoor and indoor pool. There is a wide range of restaurants...

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Helpful?
Thank Ash G
Damian O, General Manager at Crown Metropol Perth, responded to this review

Dear Ash G We appreciate the time taken in posting your review and look forward to the opportunity to welcome you back to Crown Metropol Perth in the future. Sincerely, Damian O'Donnell General Manager

Singapore, null, Singapore
Reviewed 7 December 2016 via mobile

The room is very spacious and clean. Staff is friendly and very helpful especially Mr. Scott Ridley, Chief Concierge. He answered all our questions and give good suggestions to where we can find nice seafood around the area. He gave detailed instructions to which train station to alight and how to get there as well as a cab operator number...

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Helpful?
Thank Di D
Damian O, General Manager at Crown Metropol Perth, responded to this review

Dear Di D Thank you for your comments. It is pleasing to note your comments relating to our Chief Concierge and will most certainly pass them on to Scott personally. We hope you will return in the future and we look forward to welcoming you back. Sincerely, Damian O'Donnell General Manager

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
On the banks of the world-famous Swan River overlooking the stunning sun kissed backdrop of the Perth city skyline, Crown Metropol Perth redefines luxury accommodation offering a distinctive, modern and unmistakably luxurious escape.Each of Crown Metropol Perth’s guest rooms are abundant with space and natural light and feature high-tech entertainment facilities, plush furnishings and spacious bathrooms, plus guests have access to our renowned resort-style pool area and children’s zone. ... more   less 

Additional Information about Crown Metropol Perth

Address: Great Eastern Highway, Burswood, Perth, Western Australia 6100, Australia
Region: Australia > Western Australia > Greater Perth > Perth > Burswood
Price Range: €154 - €273 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crown Metropol Perth 5*
Number of rooms: 397
Reservation Options:
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Also Known As:
Intercontinental Burswood Hotel Perth
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Questions & Answers

Here's what travellers have asked, with answers from Crown Metropol Perth staff and other travellers.
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Questions? Get answers from Crown Metropol Perth staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Keep away from late comers from the Casino, we were woken at 4am but the hotel moved us the next day. Keep to the high levels”
markhoman1962, 12 Apr 2017 | Read review
“city view/pool view”
787jaredm, 17 Mar 2017 | Read review
“We had a corner suite which was large and sunny and quiet as was the whole floor”
Terchris, 27 Feb 2017 | Read review
“Higher floors are quieter.”
Lozzzzzza, 25 Feb 2017 | Read review
“Rooms ending with x28 are located at the end of the corridor and have great views.”
  • Swan River
  • Lots of channels
  • Perth across the Swan River
  • Comfortable bed
  • Bathtub with separate shower
Kebuh, 25 Feb 2017 | Read review
5 of 5