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Crown Metropol Perth

Booking.comUS$217*
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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
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Crown Metropol Perth
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1,449 Reviews from our TripAdvisor Community

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Showing 1,429: English reviews
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Sydney, Australia
Reviewed 3 days ago NEWvia mobile

My last few visits this month have been at the Crown Towers. This time around I was booked into the Metropol. I won't lie to you. I was a bit disappointed when I found out after the amazing experience in Crown Towers.....let me tell you that was definitely misplaced. The Metropol is beautiful. The renovation of the previous Burswood has...

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Thank Brian W
Perth WA
Reviewed 5 days ago NEW

Visited here on a casual basis and disappointed. Fumes from cigarettes awful; at many of the entrances which was a surprise because OH&S does specify a distance from a building which the person needs to be when partaking of a cigarette.So, will not be returning in a hurry; there are plenty of other places close by to meet friends.

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Thank baxterperthwa
Perth, Australia
Reviewed 1 week ago via mobile

Metropol still has the lure and luxury that it's always had, and fortunately hasn't been overshadowed, too much, by Towers. Our room was generous enough for a comfortable stay with a decent lounge and desk. The bed leaves a lot to be desired with a very firm mattress and ridiculously soft pillows, that don't offer too much support. No pillow...

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Thank hopdan88
Melbourne, Australia
Reviewed 1 week ago

Review collected in partnership with Amoma.com
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Thank Sportscorp13
Reviewed 1 week ago via mobile

Firstly the concierge watched me struggle to unload my bags & didn't offer adsistance; check-in efficient; had requested & paid for an upgrade king spa room; high up with good river & city views; got to room - view of the storage room next door with boxes piled up; a building site & lots of hotel ugly roof tops -...

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2Thank Lynda M
CrownHotelsGM, General Manager at Crown Metropol Perth, responded to this review

Dear Lynda M, Thank you for taking the time to share your feedback on Tripadvisor. I would like to extend my sincere apologies for what was quite clearly a disappointing stay. The issues you have described are not to our usual high standards, and rest assured I will be sharing your feedback with the wider management team to avoid any...

Brisbane, Australia
Reviewed 1 week ago

The signage is abysmal. We first went to Crown Towers unloaded the car, went to check-in realised we were at the wrong hotel (it's next door), re-loaded the car, drove next door and repeated the process. Once that debacle was over, most everything else was fantastic. Well until breakfast. The rooms are excellent although not much of a view. Otherwise,...

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Thank NotFredFlinstone
CrownHotelsGM, General Manager at Crown Metropol Perth, responded to this review

Dear NotFredFlinstone, Thank you for sharing your review. Firstly, I was sorry to hear that your arrival experience was confusing. With three hotels, I understand it can be slightly tricky to navigate. I was also disappointed to hear that there was an issue with your breakfast inclusion. I am not sure if you spoke to a manager during your stay;...

London, United Kingdom
Reviewed 1 week ago

Myself and Family stayed here Christmas last year, really nice hotel and probably the best of what has to be said a very poor choice of five star hotels in Perth. This complex which includes an on-site casino has some very nice Restaurants including a great Chinese and Steak Restaurant. It's a great breakfast buffet with plenty of choices, great...

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Thank markhoman1962
Brisbane, Australia
Reviewed 2 weeks ago via mobile

This really is a 5 star hotel and you would be pushed to find better in Vegas! Staff were brilliant, food options abundant and the room was very comfortable. Pool area had everything for couples or families. Only drawback is it's not walking distance to the city, but was close to the office so that didn't matter.

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1Thank CarolW_11
CrownHotelsGM, General Manager at Crown Metropol Perth, responded to this review

Thank you for taking the time to share your review on Tripadvisor, CarolW_11. I am pleased to hear that you enjoyed your room, the facilities and found our staff to be "brilliant". We aim to provide our guests with an exceptional level of service, and I will ensure your kind words ​are shared with the team. We hope to welcome...

Perth, Australia
Reviewed 2 weeks ago

Stayed here for my birthday and it was really nice :) Staff were very friendly and welcoming, they even send up a bottle of bubbles and chocolates to celebrate which was very nice :) Pool area was beautiful and in warmer weather would have been perfect to just relax and have a drink from the bar :) Rooms are very...

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Thank Tayla G
Reviewed 2 weeks ago via mobile

My husband and I stayed here to celebrate our anniversary back in December. The room was perfect and we were even provided with complimentary chocolate and chilled sparkling. Everything was perfect, just a heavy smell of cigarettes entering the lift from the lobby. Apart from that no complaints and looking forward to returning in May to celebrate my birthday. Splurging...

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Thank H0ney75
CrownHotelsGM, General Manager at Crown Metropol Perth, responded to this review

Thank you for choosing Crown Metropol Perth to celebrate your anniversary, H0ney75. I am so glad you enjoyed the chocolates and sparkling wine, and your overall stay was "perfect" - high praise indeed! We are looking forward to welcoming you back in May, and I am sure you will enjoy our luxurious 9 Lounge. Sincerely, Damian O'Donnell General Manager Crown...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
On the banks of the world-famous Swan River overlooking the stunning sun kissed backdrop of the Perth city skyline, Crown Metropol Perth redefines luxury accommodation offering a distinctive, modern and unmistakably luxurious escape.Each of Crown Metropol Perth’s guest rooms are abundant with space and natural light and feature high-tech entertainment facilities, plush furnishings and spacious bathrooms, plus guests have access to our renowned resort-style pool area and children’s zone. ... more   less 

Additional Information about Crown Metropol Perth

Address: Great Eastern Highway, Burswood, Perth, Western Australia 6100, Australia
Region: Australia > Western Australia > Greater Perth > Perth > Burswood
Price Range: €159 - €280 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crown Metropol Perth 5*
Number of rooms: 397
Reservation Options:
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Also Known As:
Intercontinental Burswood Hotel Perth
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Questions & Answers

Here's what travellers have asked, with answers from Crown Metropol Perth staff and other travellers.
20 questions
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Questions? Get answers from Crown Metropol Perth staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Keep away from late comers from the Casino, we were woken at 4am but the hotel moved us the next day. Keep to the high levels”
markhoman1962, 12 Apr 2017 | Read review
“city view/pool view”
787jaredm, 17 Mar 2017 | Read review
“We had a corner suite which was large and sunny and quiet as was the whole floor”
Terchris, 27 Feb 2017 | Read review
“Higher floors are quieter.”
Lozzzzzza, 25 Feb 2017 | Read review
“Rooms ending with x28 are located at the end of the corridor and have great views.”
  • Swan River
  • Lots of channels
  • Perth across the Swan River
  • Comfortable bed
  • Bathtub with separate shower
Kebuh, 25 Feb 2017 | Read review
5 of 5
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US$217* /night
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Prices are for 1 room, 2 adults
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