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Crown Promenade Perth

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Crown Promenade Perth
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860 Reviews from our TripAdvisor Community

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Showing 852: English reviews
Lake Jackson, Texas
Reviewed yesterday NEW

The rooms at the Crown Promenade were clean, comfortable, and modern. The rooms were fairly quiet at night. If I was visiting for the casino or for a show, I'm sure I would have been happy. I was visiting on business, and chose this hotel because it is fairly near my company's offices. I was not interested in gambling, but...

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Helpful?
Thank Sondra G
Adelaide, Australia
Reviewed 2 days ago NEWvia mobile

First time to Perth and I was fortunate to book this hotel after checking out numerous others on trip advisor. We had a luxurious king size bed, room was recently updated and pristine. The whole Crowne entertainment pricing is a real eye opener to us Adelaideans.

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Helpful?
Thank Greg S
ErinClise, Business Centre Coordinator at Crown Promenade Perth, responded to this review

Dear Greg S, Thank you for taking the time to review Crown Promenade Perth on Tripadvisor. Delighted to read that you enjoyed your stay, in particular our recently refurbished rooms. Our new "Jewel" beds were specially commissioned for Crown Promenade Perth, to promote relaxation and comfort - glad you enjoyed. Once again, thank you for providing feedback for us, and...

Reviewed 3 days ago NEWvia mobile

We decided to stay two nights at the Promenade Hotel as it was the more affordable option whilst we were here to attend a 21st Birthday party at Minq bar. Overall very happy with the room, the bed and pillows were 10/10 comfort and for the basic room we had everything we needed. Check in and out was extremely easy...

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Helpful?
Thank Rachel M
Au
Reviewed 4 days ago NEW

The check in was extremely busy but was handled well a staff member walked round handing out glasses of Champagne and there were Macarons on the counter for guest to help themselves an good touch. the room was a good size clean and bright decor. However there was an odd smell going through the rooms and passage way I think...

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Helpful?
Thank Ross S
Reviewed 4 days ago NEWvia mobile

My partner and I booked a room at crown for my birthday weekend through a third party website. When we got there we realised we were given a room with 2 twin beds. We rechecked the booking and the booking did not specify bed type through this website. Phoned reception and asked if we could change to a room with...

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Helpful?
Thank Travelcat90
Perth, Australia
Reviewed 5 days ago NEWvia mobile

Stayed at the hotel on a Friday night. Check in and check out was easy - lots of friendly staff around. Rooms were really nice and rate we got was excellent. Enjoyed our stay. Only problem, although very small, had booked two king rooms but were given two double beds instead in both rooms - didn't bother us however.

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Thank Laura A
Caloundra, Australia
Reviewed 1 week ago via mobile

This hotel is really average for being a casino based hotel. Room smelled of smoke even though the hotel is a non smoking hotel, room was small and the desk area just qualified for a desk. Shower small and overall just a very basic hotel. I have stayed at the metropol on the same premises before and y would be...

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Thank Tryatleastonce
London, United Kingdom
Reviewed 1 week ago

This was a last minute choice that had been recommended by a friend. I found the Hotel really good. The rooms are a good size and are very clean. The hotel is located next to three other hotels and on the same complex as the cities biggest casino. It gets super busy at weekends so if you intend to eat...

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Helpful?
Thank James G
ErinClise, Business Centre Coordinator at Crown Promenade Perth, responded to this review

Dear James G, First of all, thank you for taking the time to review Crown Promenade Perth on Tripadvisor. We are delighted to read that the team was helpful and friendly and that you enjoyed our refurbished rooms. Your feedback will be passed onto the team. Once again, thank you for providing such valuable feedback and we look forward to...

Perth, Australia
Reviewed 1 week ago via mobile

Receptionist male - couldn't not be any more rude than he was and showed his frustration because he could not understand myself when advising my surname or in fact find a booking that was made. He the advised the hotel had 100% occupancy ! In this economy !!! Hmmm So now staying at the promenade next door, Not happy although...

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Thank MBOSSMack
Woodvale, Perth, Australia
Reviewed 1 week ago

Nice to stay at the Crown. Room was modern, well appointment and clean but I don't believe you get value for money staying here unless you get a good deal. The beds were very comfortable. Perfect for what we required it for though.

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Helpful?
Thank dancam06

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Banquet Room
Official Description (provided by the hotel)
Crown Promenade is one of the city’s newest hotels offering exceptional central accommodation in Perth. Spanning eight floors with 291 contemporary guest rooms, the hotel boasts stylishly appointed interiors in a variety of configurations including spa rooms and suites. ... more   less 

Additional Information about Crown Promenade Perth

Address: Great Eastern Highway, Burswood, Perth, Western Australia 6100, Australia (Formerly Holiday Inn Burswood)
Region: Australia > Western Australia > Greater Perth > Perth > Burswood
Price Range: €140 - €276 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crown Promenade Perth 4*
Number of rooms: 291
Reservation Options:
TripAdvisor is proud to partner with Expedia, HotelTravel.com, Travelocity, TravelClick, Booking.com, Priceline and Agoda so you can book your Crown Promenade Perth reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Burswood Hotel Perth
Burswood Holiday Inn
Holiday Inn Perth
Perth Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Crown Promenade Perth staff and other travellers.
9 questions
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Questions? Get answers from Crown Promenade Perth staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“It gets noisy on a Friday and Sat so request a high room.”
 of 5 bubbles jamesgA4645SE, 29 Nov 2016 | Read review
“not a deluxe hotel but still a high end property”
 of 5 bubbles JamieY87, 7 Nov 2016 | Read review
“do not stay near the lifts”
 of 5 bubbles davidsherman, 31 Oct 2016 | Read review
“Rooms not facing the night club on the weekend is a must if you want to sleep”
 of 5 bubbles 890geraldinem, 29 Oct 2016 | Read review
“Don't go for king bed family room they are on next to casino road and you can hear noise until late night”
 of 5 bubbles godhwanijm, 17 Oct 2016 | Read review
5 of 5
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