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Red Roof Inn Coldwater

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183 Reviews from our TripAdvisor Community

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Showing 181: English reviews
Victoria Harbour, Canada
Reviewed 17 April 2014

We started stopping at this hotel some 4 years ago twice a year and this hotel has gone from recently renovated and good value for money to run down, tired and beat up by the amount of contractors that are running this hotel into the ground. The room we stayed in had very warn carpets, rips in the furniture, and...

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Helpful?
Thank Neveragain0415
Zach K, Manager at Red Roof Inn Coldwater, responded to this review

Thank you for your review. We here at Red Roof Coldwater strive to provide excellent service. We're sorry that we did not exceed your expectations and hope you will give us another chance to make it right! If you would like to discuss other ways that we can improve, please feel free to contact us and we will be glad...

Prairie Grove, Arkansas
Reviewed 6 April 2014 via mobile

The room I stayed in had been renovated. I understand that many of the rooms have been. I found it to be very clean and comfortable. The bed was very comfortable as well. Microwave and fridge were in room. The GM checked me in. "Alim Razi". He was very accommodating and friendly. I'll stay again.

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Helpful?
Thank John L
Zach K, Manager at Red Roof Inn Coldwater, responded to this review

Thank you for the positive review! All of us here take pride in the cleanliness and comfort of our rooms. We're glad you enjoyed our recent renovations and hope to continue in customer satisfaction. We look forward to seeing you again!

Brutus
Reviewed 16 March 2014

Just passing through and we needed a place to sleep for 8 hours. First impression was very good and we were happy. Bed comfortable enough, shower worked fine and things seemed pretty clean. However, we did find upon closer examination the carpeting in the room was quite dirty and the grout in the bathroom was filthy. I suggest replacing or...

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Helpful?
Thank kcalmole
Zach K, Manager at Red Roof Inn Coldwater, responded to this review

Thank you for your review! We here at Red Roof Inn Coldwater strive to provide excellent customer service. We're very sorry that we did not live up to your expectations. We hope that you will come back and give us a chance to make it right!

Eagle Harbor, Michigan
Reviewed 5 March 2014

I traveled over 600 miles for my mother's funeral and Duane was able to find me accomodations for four nights even though one night was completely full. I asked if I could be at the top of the list if any cancellations came in as I would be staying for four nights. He not only was able to accomodate me,...

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Helpful?
Thank Lorry L
Zach K, Manager at Red Roof Inn Coldwater, responded to this review

Thank you so much for your review! We here at Red Roof Inn Coldwater strive for excellence in customer service. We're so glad that our staff was able to accommodate you and make your stay so enjoyable! We look forward to your next stay with us.

Vestaburg, Michigan, United States
Reviewed 18 February 2014

Very nice, weekend stay. Not luxury but for the cost, worth it. We wasn't looking for a pool, sauna or hot tub. Just a place to sleep and enjoy the weekend. Breakfast wasn't big if you are expecting a huge, warm breakfast, but it was fast and easy. Room was clean.

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Helpful?
Thank Bonnie134
Alim r, Front Office Manager at Red Roof Inn Coldwater, responded to this review

Thank you for your positive review. We at Red Roof Inn try to provide a clean, comfortable room at a reasonable rate. We are indeed no frills, no "bells and whistles", but what travelers need to relax and sleep well and have a light breakfast to get them started in the morning. We are happy that you had a nice...

Coldwater, Michigan
Reviewed 1 February 2014

I traveled here from Fort Lauderdale, FL, having left 80 degree sunshine, I flew into Detroit and negative 11 Degrees, 45 mph freezing winds with way too much snow! I rented a car and drove to Coldwater where I had a reservation at Red Roof Inn. I am mostly wheelchair bound, but as soon as they saw me, I instantly...

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Helpful?
1Thank Sharon A
Alim r, Front Office Manager at Red Roof Inn Coldwater, responded to this review

Sharon; Thank you so much for that wonderful review! It is gratifying to all of us here at Red Roof Inn to know that our efforts to make you feel at home are appreciated. We have struggled this winter with snow and cold, but keeping things clean and safe is and will always be a priority. Thanks for noticing. I...

Athens, Michigan
Reviewed 12 January 2014

We stayed at our favorite Red Roof Inn because our friend is sick with cancer.Seems as though things have changed! Some people were drunk in the room above us. So around 2:15 am I called the front desk and spoke with Kelly. The people were taken care of and made to leave, Kelly took care of the situation. I finally...

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Helpful?
Thank Ruth J
Alim r, Manager at Red Roof Inn Coldwater, responded to this review

First, thank you for your response and for your praise for Kelly and the job she did in assisting you. She is a valued employee. Please accept our apologies for the problems encountered with the people above your room and the difficulties it presented to you. We did give you a FREE NIGHT CERTIFICATE for the problems you endured. Regarding...

Kokomo, Indiana
Reviewed 12 January 2014

This has been my favorite location to stay while in Coldwater, Michigan for years. This location is pet friendly and very convenient. I have a dear friend battling cancer and I needed to be close. I called in the day prior to make my reservation with the gentleman over the phone and asked for the best price because of my...

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Helpful?
Thank Randall P
Alim r, Front Office Manager at Red Roof Inn Coldwater, responded to this review

Thank you for your review. We appreciate your kind words for Kelly. She is a valued employee, and she will be pleased with your praise. We do apologize for the incident from the night to which you refer. Those are difficult to handle, but Kelly did a superb job in dealing with it. We are also sorry that you did...

Brooksville, Florida
Reviewed 5 January 2014

I came to Coldwater, Mi. arriving. from Brooksville Fl. on the evening of December 23, 2013. . My Mother had pass'd, and I had to get a room and desided to chk in at red roof inn, never staying at one before. I was so upset, with the passing of my Mother, for this is why I had to come...

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Helpful?
1Thank Ray P
Zach K, Manager at Red Roof Inn Coldwater, responded to this review

Thank you so much for your review! We here at Red Roof Inn Coldwater strive to provide excellent customer service. We're so glad that we were able to make you comfortable during this time of grievance. We're sorry that not all of our staff was as helpful and hope that we will be able to make it right. We here...

Windsor, Canada
Reviewed 19 December 2013

I was in Coldwater for business and stayed here one night. The Business King room ( with microwave and small refridgerator ) was clean and comfortable. Room access was via interior hallways which were also clean and tidy. There was a modest but adequate breakfast offering in the morning. One of the nicest Red Roof Inns I have stayed at....

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Helpful?
Thank dlacerte
Alim r, Front Office Manager at Red Roof Inn Coldwater, responded to this review

Thank you for your great review of our property. We are relatively new (2001) but we strive to keep our Inn looking good at all times. Our housekeeping staff is top-notch and aims to please. We certainly hope that you will return and again we thank you for your kind words. Dwain S. Asst. Mgr.

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
This Red Roof Inn is conveniently located near I-69 near a Wal-Mart Supercenter, a movie theater and several chain restaurants such as Applebee's, Biggby Coffee, KFC, and more. ... more   less 

Additional Information about Red Roof Inn Coldwater

Address: 348 S Willowbrook Rd, Coldwater, MI 49036-8835
Region: United States > Michigan > Branch County > Coldwater
Price Range: €70 - €90 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn Coldwater 2*
Number of rooms: 65
Reservation Options:
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Also Known As:
Coldwater Red Roof Inn
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Questions & Answers

Here's what travellers have asked, with answers from Red Roof Inn Coldwater staff and other travellers.
3 questions
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St Petersburg, Fl, United States
8 months ago
St Petersburg, Fl, United States
8 months ago
8 months ago

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Questions? Get answers from Red Roof Inn Coldwater staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Since one end of the hotel faces the expressway, I believe the rooms on the opposite end are quieter.”
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