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Baymont Inn & Suites Canton

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Baymont Inn & Suites Canton
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313 Reviews from our TripAdvisor Community

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Showing 312: English reviews
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Reviewed 1 week ago

This is a basic, dirty hotel. The rooms are outdated, but the staff is uncaring, especially Armin, who didn't seem to care about any of our issues, but just shrugged it off like we didn't matter. Management was worse, did not catch the name, but he basically admitted that the rooms are not in good shape, and offered nothing to...

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Helpful?
Thank 765ryans
by49348, General Manager at Baymont Inn & Suites Canton, responded to this review

Thank you for taking the time to share your valuable review. The experiences you described are not characteristic of the level of service our colleagues strive to provide, and we apologize your stay was unsatisfactory. Your feedback was shared with our team, and we look forward to the opportunity to welcome you back and exceed your expectations. Although none of...

oshgosh, United States
HOTEL’S FAVOURITE REVIEW
Reviewed 20 February 2017

I'm on a long term project in Michigan and found Baymont Inn in Canton Mi. I was looking for a reasonable priced hotel that was clean, had good service and was close to my client. I've got to say that the Baymont was just what I was looking for. The staff was/is great. Always a hello and kind word when...

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Helpful?
Thank Laurence M
About Hotel's Favourite Review
by49348, Front Desk Agent at Baymont Inn & Suites Canton, responded to this review

Thank you for taking the time to write a review about our hotel, we appreciate it. If you need anything during your future stays with us do not hesitate to let us know. Baymont Inn & Suites of Canton

Kent, Ohio
Reviewed 1 week ago

I really made a mistake of selecting this hotel. Since this was listed as a 3-star hotel felt it should be fine. This was my first experience with a Baymont Inn and I am never going back. The place is not clean, lobby and walk-ways are very badly kept and certainly not a hotel if you are travelling with family....

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Helpful?
Thank Sunil F
by49348, General Manager at Baymont Inn & Suites Canton, responded to this review

Dear Valued Guest, Thank you very much for taking the time to review our property. Your input, and the feedback from all of our guests is vitally important to us and we always want guest expectations to be met upon arrival. We always love feedback from the guest while they are at the hotel to make sure we accommodate everyone...

Reviewed 2 weeks ago via mobile

The room was dirty, the furnishings were worn out and dated, and the bed was horrible!!! The sheets were worn out, with holes in them, and the comforter was dirty!! Don't stay here!!! This was the worst $103 that we have ever spent on a hotel/motel room anywhere, ever!

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Helpful?
Thank Steve L
Baymont F, front desk agent at Baymont Inn & Suites Canton, responded to this review

Dear Valued Guest I would like to personally apologize for the series of unfortunate incidences that you experienced during your stay with us. We continually try to do our very best for all of our guests, but unfortunately, sometimes we do fail. I will look into each issue that you have noted, in an attempt to correct and improve our...

Marysville, Michigan
Reviewed 3 weeks ago

I was visiting the area during the latest power outage and I was lucky enough to get a hotel for a week. The rooms was clean and the staff was exceptional considering they were fully booked for 5 days. I stay there when ever we are in the area. Great hotel great price.

Review collected in partnership with Baymont Inn & Suites
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Helpful?
Thank kathy950
Baymont F, front desk agent at Baymont Inn & Suites Canton, responded to this review

Dear Valued Guest Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service and ongoing upgrades to the property. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service that our...

Cleveland, Ohio
Reviewed 3 weeks ago

Bathrooms needed help. They didnt have any reservations that were made online. We were there for a wedding and the reservation was not in the system. We had to pay more!

Review collected in partnership with Baymont Inn & Suites
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Helpful?
Thank erikaw670
Baymont F, front desk agent at Baymont Inn & Suites Canton, responded to this review

Dear Valued Guest Thank you very much for taking the time to review our property. Your input, and the feedback from all of our guests is vitally important to us and we always want guest expectations to be met upon arrival. Per your comments, we have shared your feedback with the appropriate hotel team to ensure that this issue is...

Detroit, Michigan
Reviewed 3 weeks ago

Everything was great and will tell friends if they ever need a hotel room but I will be making this my number one hotel in any state I'm in

Review collected in partnership with Baymont Inn & Suites
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Thank 11eugenew
by49348, General Manager at Baymont Inn & Suites Canton, responded to this review

Dear Valued Guest, Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service and ongoing upgrades to the property. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service that our...

Reviewed 14 March 2017 via mobile

We stayed here because of the Michigan power outage, the staff was very friendly and went above all to help us get a room. They always had a smile even when busy. The room was nice and clean, breakfast was really nice and very good. The hotel was very quiet for being sold out at the time. Basil the manager...

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Helpful?
Thank Sue D
Baymont F, front desk agent at Baymont Inn & Suites Canton, responded to this review

Dear Valued Guest Thank you for your most kind review on Trip advisor and particularly for praising efforts of our colleagues. Thank you for complementing our staff, hotel facilities but most of all our dedicated employees. We appreciate you for sharing your positive experience of the Baymont Inn & Suites Detroit/West Canton with other TripAdvisor readers!

Reviewed 13 March 2017

The front staff (2 people) was inundated because of power being out for thousands of residents. I was sent to a room that hadn't been cleaned yet. Then I was sent to another room. The room was very small, dark and didn't feel very clean. It isn't the worst motel room I've ever been in but far from the best.

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Helpful?
Thank TravLQuest
Baymont F, front desk agent at Baymont Inn & Suites Canton, responded to this review

Dear Valued Guest I would like to personally apologize for the series of unfortunate incidences that you experienced during your stay with us. We continually try to do our very best for all of our guests, but unfortunately, sometimes we do fail. I will look into each issue that you have noted, in an attempt to correct and improve our...

Ingersoll, Canada
Reviewed 13 March 2017

Review collected in partnership with Baymont Inn & Suites
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Thank John H
Baymont F, front desk agent at Baymont Inn & Suites Canton, responded to this review

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Refrigerator in room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Self-Serve Laundry
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Top-notch hospitality and ultra-affordable accommodations can be found at the conveniently located Baymont Inn & Suites Canton hotel, just 14 miles from Detroit International Airport (DTW)! Our prime location is also near Detroit's sports offerings at Comerica Park, Joe Louis Arena, Ford Field sports centers and Canton Sport Center. All of our 117 rooms are enhanced by free high-speed WiFi, flat screen HDTV, microwave and mini fridge as well as spacious desks for our business travelers. Additionally, we are pleased to offer a business center, laundry facility, and outdoor heated pool, making your stay at our hotel both comfortable and convenient. Complimentary Hot Breakfast and Dinner three nights a week (Monday to Wednesday). ... more   less 

Additional Information about Baymont Inn & Suites Canton

Address: 5700 N Haggerty Rd, Canton, MI 48187-3672 (Formerly Fairfield Inn Detroit West / Canton)
Region: United States > Michigan > Canton
Price Range: €64 - €103 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Baymont Inn & Suites Canton 3*
Number of rooms: 117
Reservation Options:
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Also Known As:
Fairfield Inn Detroit West / Canton Hotel Canton
Canton Fairfield Inn
Fairfield Inn Canton
Fairfield Canton
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Questions & Answers

Here's what travellers have asked, with answers from Baymont Inn & Suites Canton staff and other travellers.
5 questions
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Questions? Get answers from Baymont Inn & Suites Canton staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Exterior doorways to parking lot”
765ryans, 14 Apr 2017 | Read review
“Upper floor rooms might have a larger window area.”
TravLQuest, 13 Mar 2017 | Read review
“They have elevators, so I would recommend the 3rd floor, it's enclosed and quiet”
P4527GLmaryd, 12 Mar 2017 | Read review
“Be prepared for construction detours. Also, I think the 3rd floor is probably better than the lower floors.”
RedGoat67, 2 Nov 2016 | Read review
“A tip is, THE THIRD FLOOR is the nicest, inward facing doors and inside hallways.”
ruthsZ4480FU, 16 Oct 2016 | Read review
5 of 5