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Hampton Inn Cadillac

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342 Reviews from our TripAdvisor Community

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Showing 341: English reviews
Highland, Michigan
Reviewed 3 weeks ago

I really enjoy staying here everything you need, nice clean rooms, new TVs, new beds. They also have a great gym and a great pool area. Lots of great places to eat in the area I like clam lake beer downtown.

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Helpful?
Thank steveSreviceGuy
Farmington Hills, Michigan
Reviewed 3 weeks ago

I nice, very clean, modern, convenient facility. The room furnishings were new and attractive. But there was a lack of convenient lighting which made it very difficult to find a comfortable place to read. The bedding was clean and attractive but very heavy and uncomfortable to sleep under. When we removed it, we were cold. The bathroom was clean and...

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Helpful?
Thank Scotsman11111
mt morris, United States
Reviewed 3 weeks ago

My stay was very enjoyable. The location was very convenient and easy to find. I was happy with my overall experience, staff greeted me politely throughout my stay. Room clean, and peaceful for a good nights rest.

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Helpful?
Thank 974shaunac
Jason D, General Manager at Hampton Inn Cadillac, responded to this review

Dear 974shaunac; Thank you for your wonderful review about our hotel and staff. We are delighted to see that you enjoyed your stay with us. Please come back and see us again soon. Sincerely Jason Day General Manager

Grand Rapids, Michigan
Reviewed 4 weeks ago

Hotels pool was broke and I was told it's my responsibility to check on that before I arrive and at check in. No management on duty over the weekend - staff was as rude as I have ever experienced. I travel for work and have not been treated this way ever.

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Helpful?
Thank markrH5413RE
Jason D, General Manager at Hampton Inn Cadillac, responded to this review

Dear markrH5413RE; I am truly sorry for your experience at our hotel. We do apologize for the pool being out of order during your stay. This of course was not expected and we do try our best to contact future guests whenever possible if this should happen. Please feel free to contact me directly should you decide to discuss this...

Oregon, Ohio
Reviewed 4 weeks ago

Very nice rooms and facilities. The workout room had nice equipment to use that was very clean, an unexpected bonus. The free breakfast had lots of options to choose from and the hotel staff was very friendly .

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Helpful?
Thank HRCHChessie
Jason D, General Manager at Hampton Inn Cadillac, responded to this review

Dear HRCHChessie; Thank you for your wonderful review about our hotel and staff. We are so happy to see that you enjoyed your stay with us. Please come back and see us again soon! Sincerely, Jason Day General Manager

cadillac, United States
Reviewed 29 October 2016

We checked in after 7pm the length of time to process our check in was over 20 min and it WAS prepaid! Neither the male or female behind the counter appeared to have a clue and absolutely NO customer service experience. Then the room was not clean when I phoned to the front desk I was informed to come back...

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Helpful?
Thank S M
Jason D, General Manager at Hampton Inn Cadillac, responded to this review

Dear S M: Thank you for your review. Should you have any further comments, please feel free to contact me directly as I would like a chance to discuss this with you. My sincerest apologies for the lack of a more than satisfactory stay. Sincerely Jason Day General Manager Jason.Day@Hilton.com

Ann Arbor, Michigan
Reviewed 28 October 2016

Pleasant one night stay. Very clean and comfortable. King room showing a few signs of wear that bring my rating down a bit. Friendly front desk. Predictable breakfast offering, but all good and fresh. Front entry from street desperately needs much better lighting. I arrived late at night and could barely see the median between what is supposed to be...

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Helpful?
Thank MotoChawk
Jason D, General Manager at Hampton Inn Cadillac, responded to this review

Dear MotoChawk; Thank you for your review about our hotel as well as your feedback regarding the exterior lighting. We will definitely take this into consideration and we will do what we can to assist with a safer entrance. We look forward to welcoming you back soon! Sincerely Jason Day General Manager

Holland, Michigan
Reviewed 28 October 2016

We stayed 2 nights here during a visit to Northern MI with friends, so we each booked a room (my friend is a high level Diamond status with Hilton/Hampton). When we checked in, the staff that was there, an older man and woman, did not greet us, and acted like we were annoying them. They had invoices scattered all over...

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Helpful?
Thank woodstock-alex
Jason D, General Manager at Hampton Inn Cadillac, responded to this review

Dear woodstock-alex; Thank you for your review about our hotel. We sincerely apologize for the lack of a professional greeting at check in. This is not of the norm for this hotel and we do apologize for the inconvenience. Seeing that this is a training issue we will take the proper steps in making sure that this is corrected and...

Grass Lake, Michigan
Reviewed 25 October 2016

We recently stayed at this hotel while on a color tour with two other couples to see the autumn leaves. Even though we made our reservation over a month ago and put all three rooms under the same name, when we checked in we were dismayed to see that our rooms were not together; not even on the same floor....

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Helpful?
Thank Kim T
Jason D, General Manager at Hampton Inn Cadillac, responded to this review

Dear Kim T: Thank you for your review about our hotel. We are sorry to see that you were not happy with the location of your rooms. Sometimes it is difficult to place guests traveling with each other in the same location due to previous guests who have already been in their rooms, staying for an extended period of time,...

Holland, United States
Reviewed 24 October 2016

Like this hotel for both the location and that it is one of the cleanest I have stayed at. Rooms are kept well, staff is friendly, location is easy and quiet. Cleanliness of a hotel is a big priority for me and again, I've stayed several times and am always impressed here. Breakfast is basic, but warm and staff keeps...

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Helpful?
Thank Tammy L
Jason D, General Manager at Hampton Inn Cadillac, responded to this review

Dear Tammy L; Thank you for your wonderful review about our hotel. We are delighted to see that you thoroughly enjoyed your stay from check in to check out and we appreciate the kind words about the property and the staff. Please come back again soon! Sincerely Jason Day General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
Official Description (provided by the hotel)
The spacious Hampton Inn(R) hotel is ideally located within walking distance of the beautiful Lake Cadillac which has hiking trails, picnic areas and swimming for your enjoyment. Lake Mitchell is another beautiful lake for summertime fun. There are also many cross country trails. Guests visiting the area will enjoy the many unique boutiques and small town shopping areas that are located just blocks away. ... more   less 

Additional Information about Hampton Inn Cadillac

Address: 1650 S Mitchell St, Cadillac, MI 49601-8472 (Formerly Cadillac Hotel)
Region: United States > Michigan > Cadillac
Price Range: €88 - €123 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Cadillac 2.5*
Number of rooms: 111
Reservation Options:
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Also Known As:
Comfort Inn Cadillac Hotel Cadillac
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Questions & Answers

Questions? Get answers from Hampton Inn Cadillac staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were facing the parking lot and heard a large group of motorcycles come in late at night. The whole building shook.”
 of 5 bubbles D2713QOkimt, 25 Oct 2016 | Read review
“Don't get the room next to the house cleaners.”
 of 5 bubbles Karenma2016, 2 Oct 2016 | Read review
“4th floor away from elevator”
 of 5 bubbles 243DLP, 19 Sep 2016 | Read review
“Chose a room at the back of the hotel.”
 of 5 bubbles jamiew908, 28 Aug 2016 | Read review
“Top floors are always the most quiet”
 of 5 bubbles avmm3, 4 Aug 2016 | Read review
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