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I hate to say bad things about this place because I love Cadillac, and the people at the Sands are truly wonderful and accomodating. The hotel rooms are awful though. It is such a shame because they have an awesome location right on the lake....More
Response from Victoria J, Manager at Cadillac Sands ResortResponded 2 January 2014
We appreciate your business and your comments although we wish if you had issues with any part of your stay we surely would appreciate the courtesy of being informed sooner than 6 months after your stay. You mention that your mattress was "worn and springy"...More
Spents lots of time (and money) in mostly franchise motels and hotels. Had to stay at this one as part of a package and experienced the worst setting in my travel life. This is literally the "Bates Motel", revisited. Looks like someone bought a 1960s...More
2 Thank Rock R
Response from Victoria J, Manager at Cadillac Sands ResortResponded 31 July 2013
Indeed you were part of a package paid for by another company. Unfortunately you tried to bring a person into the block of rooms that was not authorized and you were upset because you had to pay for that extra room. We have to abide...More
We only stayed one night because we had to cancel due to family emergency. I know why people say it needs updating but you have to remind yourself that you are up north. The front desk staff was amazing. We told them of our emergency...More
1 Thank Ryan C
Response from Victoria J, Manager at Cadillac Sands ResortResponded 29 July 2013
Thank you for your feedback!
We are sorry your trip was cut short and hope everything is okay!
Thank you from all at the front desk!
Definitely not what they make it out to be!!! It's a dump, not very clean, and the service sucked. And it wasn't very reasonable either! There's only one good thing about that hotel, the water pressure in the shower, and that's it!!!More
1 Thank Kathy P
Response from Victoria J, Manager at Cadillac Sands ResortResponded 8 February 2013
Sorry to see that your stay at our resort was not what you expected. We work very hard in making our resort a fun family friendly resort and we surely appreciate feedback from our guests. That being said we hope our guests with issues let...More
I'm sure in it's glory this was a beautiful place. It's in dire need of updating. But, it's clean, reasonably priced and the front desk staff was awesome!!! The restaurant was closed Sun & Monday so I did not eat there. They serve a continental...More
US$100 - US$151 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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