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Baymont Inn & Suites Grand Rapids SW/Byron Center

810 reviews
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Traveller (10)
Room & Suite (13)
Dining (1)
Overview
  • Excellent42%
  • Very good35%
  • Average14%
  • Poor5%
  • Terrible4%
Travellers talk about
“front desk”(46 reviews)
“outlet mall”(10 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Room Service
2.5 Star Hotel
All hotel details
Offers from Baymont Inn & Suites Grand Rapids SW/Byron Center
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (810)Write a Review
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Traveller rating
331
284
114
47
33
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LanguageEnglish
331
284
114
47
33
Show reviews that mention
All reviewsfront deskoutlet mallrestaurant attachedgrand rapidsroom was cleanbreakfast areahard boiled eggswafflescontinental breakfastthe staff was friendly and helpfulbiscuits and gravynice hotelwould stay here againone night staynice staygreat place to staystreet pub
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1 - 5 of 809 reviews
A TripAdvisor Member
1
Reviewed 1 week ago

We had a quiet room (#426) for 5 nights. The breakfast was good. The staff was very friendly and very helpful!!More

Review collected in partnership with Baymont Inn & Suites
Thank A TripAdvisor Member
Response from Jorden A, General Manager at Baymont Inn & Suites Grand Rapids SW/Byron CenterResponded 5 days ago

Dear Guest, We genuinely appreciate you taking the time to provide feedback regarding your recent stay, and we thank you for your 5-star review! We are happy to hear that you were able to enjoy a nice, quiet stay, and that you were able to...More

Hotel's Favourite
Reviewed 2 December 2017 via mobile

Before I arrived, I requested a quiet room as I was arriving from Dublin Ireland and would be tired. I was given a room on the 4th floor and couldn’t hear a sound. Room was quite big, fresh clean towels and there were 2 large...More

Thank EmmaC29
Response from Jorden A, General Manager at Baymont Inn & Suites Grand Rapids SW/Byron CenterResponded 4 December 2017

Dear EmmaC29, Thank you so much for your feedback! We genuinely appreciate your wonderful compliments & your 5-star review! We strive to fulfill all guest requests, and we are glad we were able to do so in providing you with a quiet room! We are...More

Reviewed 1 week ago

More

Review collected in partnership with Baymont Inn & Suites
Thank kellyo162003
Response from Jorden A, General Manager at Baymont Inn & Suites Grand Rapids SW/Byron CenterResponded 5 days ago

More

Reviewed 2 weeks ago

I travel frequently to western Michigan and have found this location to be superior in terms of price, location, amenities and service. The 84th Street Grille which is connected to the property is very convenient and offers a wide array of meals. After a long...More

Review collected in partnership with Baymont Inn & Suites
Thank michaellR3579IQ
Response from Jorden A, General Manager at Baymont Inn & Suites Grand Rapids SW/Byron CenterResponded 1 week ago

Dear michaellR3579IQ, Thank you for your 5-star review, and taking the time to provide feedback regarding your recent stay! We are humbled by your kind compliments in regards to the property and our service. We are happy that our location is convenient for your travel...More

Reviewed 2 weeks ago via mobile

The price for a average room was well into the $ 100's of dollars.... nothing spectacular to mention... discount for having a CDL (COMMERCIAL DRIVERS LICENSE) Isn't much of a discount... the clearly at the front desk was rude and self absorbing... I get treated...More

Thank steve o
Response from Jorden A, General Manager at Baymont Inn & Suites Grand Rapids SW/Byron CenterResponded 1 week ago

Dear steve o, We sincerely appreciate your feedback regarding your recent stay; all guest feedback is highly valuable in our efforts to improve our service to you. During the week at this time of year -- the off-season, our rooms start at $99+tax. With a...More

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About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Room Service
Restaurant
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Room Service
Banquet Room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Restaurant
Details
Price range
US$109 - US$156 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$109 - US$156 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (10)
Room & Suite (13)
Dining (1)
Pool & Beach (1)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
EmmaC29
20 August 2017|
AnswerShow all 7 answers
Response from M E M | Reviewed this property |
The mall is across a busy street from the hotel. It would be safer to drive if you have children with you
0
Votes
mlfree2
20 May 2016|
AnswerShow all 2 answers
Response from Jorden A | Property representative |
We are located approximately 12 miles (or 17 minutes) from downtown Grand Rapids.
0
Votes
mlfree2
20 May 2016|
Answer
Response from Robert M |
13 miles and 16 minutes to Van Andel Arena downtown.
0
Votes
Room Tips
"make sure you have plenty to cover additional billing."
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"From the main floor, you can walk right through the doors to the bar / restaurant next door!"
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"To help keep the noise down ask for a non-adjoining room"
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"We were on the fourth floor which was quiet."
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