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See all 8 hotels in Birch Run

Best Western of Birch Run/Frankenmuth

952 reviews
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Traveller (56)
Room & Suite (15)
Dining (3)
Overview
  • Excellent35%
  • Very good28%
  • Average18%
  • Poor12%
  • Terrible7%
Travellers talk about
“free drink”(19 reviews)
“fireside lounge”(17 reviews)
“waffles”(57 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Room Service
2.5 Star Hotel
All hotel details
Offers from Best Western of Birch Run/Frankenmuth
Special Offer: BOOK DIRECT & SAVE
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Rooms
24 Dec25 Dec
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (952)Write a Review
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118
67
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67
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All reviewsfree drinkfireside loungewafflesroom was cleanhot tubgreat valuestaff was very friendlywould stay againfree breakfastsausageoutlet mallshort drivenice stayoff the highwayshopping triphot breakfastbw
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1 - 5 of 949 reviews
Reviewed 4 days ago via mobile

Was at this motel Dec 8th-10th. Our room was very dirty. I did not let my bare feet touch the floor. It was simply bad. I did ask for a different room but was told that they were fully booked. I would have switched to...More

Thank Florio46
Response from BWBRCustomercare, Manager at Best Western of Birch Run/FrankenmuthResponded 2 days ago

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in...More

Hotel's Favourite
Reviewed 1 week ago

My hubby and I have been going to Frankenmuth for many years to see the lighting of the town, go to Bronners, the biggest Christmas store! We always stay stay at theBest Western in Birch Run. Great service, rooms are great, lobby so cozy, restaurant...More

Thank Maureen W
Response from BWBRCustomercare, Manager at Best Western of Birch Run/FrankenmuthResponded 1 week ago

Thanks for the awesome review! Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in...More

Reviewed 4 days ago

The first time I stayed here (2 years ago) we had an amazing stay. All amenities were great, staff was very friendly. This second visit the chlorine in the pool was ridiculously strong (my 4 year old broke out in hives from it), the lobby...More

Review collected in partnership with Best Western
Thank stefanieb522
Response from BWBRCustomercare, Manager at Best Western of Birch Run/FrankenmuthResponded 2 days ago

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in...More

Reviewed 4 days ago

Terrible hotel manager Peter had nothing but excuses for odor in my room. Talked about hotel guests to other guests. Was very defensive. Never will I stay at this hotel again. Brutal. Grease smell in my room from kitchen was awful. The smell was detected...More

Review collected in partnership with Best Western
Thank G5563HNtoddh
Response from BWBRCustomercare, Manager at Best Western of Birch Run/FrankenmuthResponded 2 days ago

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in...More

Reviewed 6 days ago

Friendly staff, very attentive at all times Our toilet was broke and we told staff, they came right away to repair, they couldn’t repair and did offer us another room, we did decline because it was our last night and didn’t want to repack ,...More

Review collected in partnership with Best Western
Thank johnnaheyden
Response from BWBRCustomercare, Manager at Best Western of Birch Run/FrankenmuthResponded 4 days ago

Thanks for the awesome review! Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in...More

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Traveller (56)
Room & Suite (15)
Dining (3)
Pool & Beach (2)
Hotel & Grounds (30)
Bathroom (6)
Family and Play Areas (1)
About
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Free Parking
Breakfast included
Room Service
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Room Service
Business Centre with Internet Access
Laundry Service
Self-Serve Laundry
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$66 - US$167 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$66 - US$167 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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