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Quality Inn & Suites

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189 Reviews from our TripAdvisor Community

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Showing 187: English reviews
Granger Indiana
Level Contributor
55 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 1 week ago

I had a last minute meeting in Big Rapids Mi and could not get into my normal hotel. I had no choice and ended up booking a room at this hotel. I was pleasantly surprised. When I checked in the staff member was very nice and quick to check me in. I was given a room in the back building... More 

Helpful?
Thank mwm308
Cindy W, Manager at Quality Inn & Suites, responded to this review

Thank you for your review. I would be interested to know what room your stay was in. I am interested in your comment of the bathroom. Please visit again. Cindy More 

Level Contributor
3 reviews
Reviewed 23 October 2016 via mobile

This hotel was great! Very clean and spacious room. Super close to Ferris State University, as I was visiting my daughter at college. Great value for a king size bedroom, sitting room, two tvs, mini fridge and microwave.I Would definitely stay again.

Helpful?
Thank Danielle I
Cindy W, Manager at Quality Inn & Suites, responded to this review

Thank You! I hope this means you will visit us again soon! Cindy More 

Saint Clair, Michigan
1 review
Reviewed 6 October 2016 via mobile

Room was clean & spacious. Could use some updates & bathroom was very small, but given price of room it was worth the trade. We were worried about road noise, but room was quiet. Will definitely stay again.

Helpful?
Thank ams711
Cindy W, Manager at Quality Inn & Suites, responded to this review

Thank you for commenting. We have renovated our rooms just this past year. I agree some of the rooms have small bathrooms. But we still provide a great experience at a great price! More 

Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 21 September 2016

Stayed here for work. Rooms were very spacious and recently upgraded. The pool was a little cold but we still had fun. The only real problem that I had was that the room I was in had the air conditioner in the sitting area and not in the bedroom area and it stayed warm in the bedroom. The air conditioner... More 

Helpful?
Thank Amanda C
Holly, Michigan
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 September 2016 via mobile

Our first time in Big Rapids. I was pleasantly surprised to have such a nice room. The bed was comfortable and the room spacious and clean. Most importantly it was very quiet and clean. Great deal as well. A win win.

Helpful?
Thank Mary V
Stevensville, Michigan
Level Contributor
60 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 3 September 2016 via mobile

We stayed here on our way to Grand Rapids and hoped to use the pool after we checked in, but it was not clean. What a disappointment. This is a college town and not much to do. I'm sure we won't be back. Desk staff was very friendly and the room was clean. Not in a good area.

Helpful?
1 Thank MichiganLady50
Romeo, Michigan
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 September 2016

We recently booked several rooms here for a family getaway. The rooms were a great value to begin with but we were pleasantly surprised by the quality. They were spotless! We had nine people in our party and everyone said the beds were super comfortable. The breakfast selection was quite varied, although the eggs weren't quite as good as everything... More 

Helpful?
2 Thank 4Teachermom
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 30 August 2016 via mobile

Everything was ok nothing special. Room was clean. They can improve bathrooms more for a "3 star" hotel. You need to push hard toilet lever in order to flush well. Lights in the sink were blinking. One of the lamp stand is not working. I think it should be "2 or 2.5 star" hotel since it really feels like a... More 

Helpful?
1 Thank Reejee G
Indianapolis, Indiana
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 25 August 2016 via mobile

We did not stay at this hotel but I wanted to give a review because of the great customer service. We were passing thru and needed a room and they were booked because of Ferris University orientation. The desk clerk called all the hotels and found a room for us and was very nice and helpful.

Helpful?
Thank HeathernJoe
Cindy W, Manager at Quality Inn & Suites, responded to this review

We want you to feel welcome in Big Rapids. I am glad that my Front Desk was able to find you a room! Please visit us again! Cindy More 

Warsaw, Ohio
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 24 August 2016

We stayed overnight as a family traveling up north to visit some friends. Room was clean and spacious, breakfast was good, with eggs and sausages! We came in late and left early, so we did not use the amenities.

Helpful?
1 Thank 28ryoder
Cindy W, Manager at Quality Inn & Suites, responded to this review

Thank you. We are glad you enjoyed breakfast! Let us know when you will be back! Cindy More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Breakfast Available
  • Dry Cleaning
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Quality Inn & Suites, a Big Rapids hotel walking distance to Ferris State University. Across the street from the Ewigleben Sports Complex! The Muskegon River is just one mile from the hotel and offers outdoor activities like fishing, canoing and tubing. The White Pine Trail is just a short bike ride away. Hunting is available in the surrounding area. Several shops and a variety of restaurants are conveniently located minutes from the hotel. ... more   less 

Additional Information about Quality Inn & Suites

Address: 1705 S State St, Big Rapids, MI 49307-2316
Region: United States > Michigan > Mecosta County > Big Rapids
Price Range: €49 - €80 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 85
Reservation Options:
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Also Known As:
Quality Inn Big Rapids
Big Rapids Quality Inn
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn & Suites staff and other travellers.
4 questions
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Muskegon, Michigan
4 months ago
Howard City, Michigan
over a year ago
Howard City, Michigan
over a year ago

See all questions (4)

Questions? Get answers from Quality Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room in the back building away from the highway”
 of 5 bubbles mwm308, 23 Nov 2016 | Read review
“The hotel is on a very bust main drag in Big rapids. Expect traffic noise”
 of 5 bubbles I9183SAamandac, 21 Sep 2016 | Read review
“The rooms at the back seemed to be newer and in better shape than those near the front desk.”
 of 5 bubbles 4Teachermom, 2 Sep 2016 | Read review
“Ask for a ground level room, we had parking right outside our room.”
 of 5 bubbles 28ryoder, 24 Aug 2016 | Read review
“Quiet rooms. Spacious. Clean.”
 of 5 bubbles kkzabel1, 17 Jul 2016 | Read review
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