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Holiday Inn Express Benton Harbor

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Traveller (8)
Room & Suite (30)
Dining (8)
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Overview
  • Excellent52%
  • Very good25%
  • Average14%
  • Poor5%
  • Terrible4%
Travellers talk about
“cinnamon rolls”(10 reviews)
“front desk”(40 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
All hotel details
Offers from Holiday Inn Express Benton Harbor
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Special Offer: Book Direct and Save
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Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (273)
There are newer reviews for Holiday Inn Express Benton Harbor
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14
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135
70
38
14
13
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All reviewscinnamon rollsfront deskthe breakfast arearoom was cleana great place to staystaff was friendlythe general managercontinental breakfastthird floorwould stay here againfamily vacationupon checkeasy accessbentonvictorycharlotteinterstate
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31 - 35 of 270 reviews
Reviewed 21 December 2016 via mobile

Car stranded us on our family vacation. We were blessed enough to get stranded just 1 mile from this hotel. Not only was the gmc dealership speedy, helpful & competent, but the hotel stay was perfect! Super clean rooms. Pet friendly. Breakfast was yummm with...More

Thank Golfndune
Response from Kyle R, General Manager at Holiday Inn Express Benton HarborResponded 29 December 2016

Thank you for your positive feedback regarding your stay. We are glad to hear that you were so pleased with the level of our customer service. It's also great you had a great time exploring all our location has to offer even learning to fold...More

Reviewed 16 December 2016

I recently stayed at the Holiday Inn Benton Harbor , my entire stay was amazing. The room was very nice and spacious, breakfast was awesome and the location was within a mile of numerous restaurants and shopping centers. I want to thank the entire front...More

Thank Zach G
Response from Kyle R, General Manager at Holiday Inn Express Benton HarborResponded 29 December 2016

Thank you so much for this positive review! Our hotel's two main focuses are our cleanliness and staff friendliness, so I am thrilled to hear that we were able to deliver on both accounts during your stay! I will let the staff know of the...More

Reviewed 1 November 2016

I Had problem with the room key and there was no hot water for showers in the morning, however I was given a discount on the room for the inconvenience and the staff was very friendly. The continental breakfast was also really good.More

Review collected in partnership with this hotel
Thank krisleitner1962
Response from Kyle R, General Manager at Holiday Inn Express Benton HarborResponded 7 November 2016

I would like to thank you for your business and for taking time to write about your experience with us. I’m pleased to know that our breakfast hit the spot, but not happy to hear that you experienced problems with your keys. We will be...More

Reviewed 26 October 2016

The bride reserved a block of rooms for the wedding on 10.21. The staff went above and beyond accommodating all involved, which included allowing us to us a meeting room to do makeup, hair, iron and steam clothes (there was an extra cost for WELL...More

1  Thank RONDA H
Response from Kyle R, General Manager at Holiday Inn Express Benton HarborResponded 1 November 2016

Dear Ronda , Thank you for taking the time to write a review about your recent stay at the Holiday Inn Express & Suites - Benton Harbor. As we pride ourselves on delivering a memorable hotel experience while upholding our commitment to provide exceptional service,...More

Reviewed 27 September 2016

Very satisfied with our stay at this hotel. The location for our trip was good and the staff advised us of an evening meal if we wished to attend which was unexpected. The breakfast presentation was excellent and perhaps maybe one of the best at...More

Review collected in partnership with this hotel
Thank Larry R
Response from Kyle R, General Manager at Holiday Inn Express Benton HarborResponded 4 October 2016

Larry, Thank you very much for the great review about our hotel, I am very happy to know that you had a great stay with us. Our fabulous location, complimentary hot breakfast & evening reception and very helpful staff definitely make our hotel special. I...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Free Parking
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Self-Serve Laundry
Breakfast Available
Dry Cleaning
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$99 - US$275 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Suites
Details
Price range
US$99 - US$275 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Suites
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Traveller (8)
Room & Suite (30)
Dining (8)
Pool & Beach (7)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Lnze04
5 May 2017|
AnswerShow all 3 answers
Response from Kyle R | Property representative |
We have a presidential suites that might fit your need's it has two rooms with an arched doorway, it includes 3 beds: Two double beds in one room, and a king bed in the other. it also has two bathrooms. Please feel free... More
0
Votes
Debi P
1 July 2016|
AnswerShow all 3 answers
Response from Heidi F | Property representative |
Our Jacuzzi suite offers a king bed, 2 TV's a wet bar, microwave and refrigerator, and a Keurig coffee maker. We also have a stand up shower in the bathroom as well as the 2 person Jacuzzi tub with jets. There is also a... More
1
Vote
hays2002
27 June 2016|
Answer
Response from abenameur | Property representative |
Good Morning and thank you for your interest in staying at our hotel during your next trip to the area. Some rooms have a sofa beds, they're the King Leisure suites. We're looking forward having you. Warm Regards, Andy
0
Votes
Room Tips
"a room in the rear may be more quiet."
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"Ask Victory!"
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"Ask for a room on the back side of the hotel away from the interstate."
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"My room was on the first floor away from pool and gym"
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