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Holiday Inn Express Benton Harbor

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Holiday Inn Express Benton Harbor
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254 Reviews from our TripAdvisor Community

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Showing 252: English reviews
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Reviewed 6 days ago NEWvia mobile

Cleanest carpet I have seen in a hotel in many years..very comfortable bed..lots of pillows....lots of towels..bath and body shampoos and a Keurig 😉👍staff was also great along with delicious breakfast

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Helpful?
1Thank Cheryl V
Kyle R, General Manager at Holiday Inn Express Benton Harbor, responded to this review

Dear Cheryl V, Thank you for sharing your experience on your recent visit to The Holiday Inn Express & Suites of Benton Harbor. We are truly delighted to hear that you enjoyed our guest rooms, breakfast, and staff! What makes you happy makes us happy! Thank you once again for the positive review and we look forward to welcoming you...

Benton Harbor, Michigan
Reviewed 1 week ago

Whether you're traveling through the area, vacationing or on business, Holiday Inn Express Benton Harbor has great accommodations, friendly helpful staff and much more. I urge you to check it out, you won't be disappointed.

Review collected in partnership with this hotel
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Helpful?
Thank stevehL4687VT
Kyle R, General Manager at Holiday Inn Express Benton Harbor, responded to this review

Stevehl4687VT, Thank you for sharing your positive feedback on your recent stay at our property! We are thrilled to hear that you enjoyed your visit. Thank you once again for your wonderful review and we hope to welcome you back soon! Kyle J. Reilly General Manager

Hudsonville, Michigan
Reviewed 1 week ago

Staff was very friendly, rooms very clean and a nice breakfast. The only thing I thought was a bit overpriced was the dog fee. I usually pay $15 and sometimes $25 so $35 seemed a bit high for the night.

Review collected in partnership with this hotel
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Thank 760sandyk
Kyle R, General Manager at Holiday Inn Express Benton Harbor, responded to this review

760sandyk Thank you for the wonderful review we will take a look at the rate we are charging for our pet stays, we will share with staff the wonderful words you left about them, thank you for staying at the Holiday Inn Express & Suites of Benton Harbor we welcome you back on your next visit to the area. Kyle...

charleston, Illinois
Reviewed 2 weeks ago

My stay was very comfortable and breakfast was very good. Nice selection of breakfast items, and the area for dining was clean pleasant, and well attended by staff. Courteous, helpful staff both at check-in and check-out.

Review collected in partnership with this hotel
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Helpful?
Thank cjdudley
Kyle R, General Manager at Holiday Inn Express Benton Harbor, responded to this review

Dear CJDUDLEY, Thank you for sharing your recent experience at the Holiday Inn & Suites of Benton Harbor Thank you for highlighting how all of our staff demonstrates the right hospitality traits and that our rooms and breakfast left an outstanding impression. Thank you once again for your wonderful review and we can not wait to welcome you back! Regards,...

Niles, Michigan
Reviewed 2 weeks ago

We have stayed here before and this hotel never disappoints! They are renovating and it's going to look great. The staff is always amazing and very friendly. Breakfast is what you would expect from a Holiday Inn Express. The location is perfect. We will be back!

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Helpful?
1Thank valpograd86
Kyle R, General Manager at Holiday Inn Express Benton Harbor, responded to this review

Hello Valpograd86, Thank you very much for the kind words about your recent stay at the Benton Harbor Holiday Inn Express & Suites. I am happy to know that you and your family enjoyed your time with us! You happened to point out some of my favorite things at our hotel. Our awesome location, delicious complimentary breakfast and fabulous team...

Owensboro, KY
Reviewed 2 weeks ago

I arranged a group stay for this hotel, and out of all the possibilities in the city I'm so happy I chose this one. Upon check in I was greeted like an old friend and got to meet the kind people that helped make the arrangements easy. The rooms were clean and comfortable, the breakfast was exactly what we needed,...

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Helpful?
1Thank Breed26
Kyle R, General Manager at Holiday Inn Express Benton Harbor, responded to this review

Thank you very much for the awesome review and the great comments about your recent stay at the Holiday Inn Express & Suites of Benton Harbor. I am very happy to know that you had an amazing time while here Our team is fantastic and I cannot wait to share your words with them, they will be very excited. I...

Lansing, Michigan, United States
Reviewed 3 weeks ago via mobile

I recently had a fantastic 2 night stay. I left my Wedding Ring in the Bathroom. I contacted Manager Kyle, described the ring and where I left it. He and the head floor housekeeper found my ring of 31yrs. He even called me from the room. Shows to me such a Very High Level of trust and integrity! I am...

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1Thank Ivan R
Kyle R, General Manager at Holiday Inn Express Benton Harbor, responded to this review

Ivan, It was a pleasure having your group and we thank you very much for the glowing review as we pride our self's on the customer service and cleanliness we provide I will share your review with our staff, We cant wait to have you back! Have a great weekend Kyle J. Reilly General Manager

Ferndale, Michigan
Reviewed 16 February 2017

It's a familiar Holiday Inn Express but right now it's in a renovation mode. The carpet installers had the exit blocked when we tried to get our luggage cart off the elevator. The workmen redoing a conference room did the same thing by having a board up the elevator on the first floor the next morning. The pool was closed....

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Helpful?
1Thank Dogwalks
Kyle R, General Manager at Holiday Inn Express Benton Harbor, responded to this review

Dogwalks, Thank you for taking the time to provide feedback from your time at our hotel. I am disappointed to see that you were not completely satisfied with your stay with us. I apologize and hope you will give us another chance in the future we are taking strives to renovate the hotel based on guest feedback we always use...

Milwaukee, Wisconsin
Reviewed 31 January 2017

Where do I start. When I booked our reservation, the hotel was informed that we would be accompanied by our family pets. We traveled 4 hours and arrived to find the first floor in a shambles, They were tiling the entire first floor except the hallways to the first floor rooms. The place had dust everywhere. The front desk was...

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Helpful?
1Thank kswitski
IHGService, Guest Relations Manager at Holiday Inn Express Benton Harbor, responded to this review

Hi kswitski, Thanks for sharing feedback and for choosing to stay with us. It's regrettable to learn that you were let down by the hotel's upkeep and facilities due to renovations and that our staff's level of assistance and detail to attention fell below expectations. The situations you've described are clearly not what we want our guests to experience and...

Traverse City, Michigan
Reviewed 28 January 2017 via mobile

Have been to this hotel a few times now. I must say all the new renovations to this property has made this my destination hotel when traveling in the area. New Carpet, paint, stone work in lobby, breakfast area. The entire property. I was astonished to have the Manager Kyle come ask me personally how my stay was and if...

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Helpful?
Thank Dan B

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Stay Smart at the Holiday Inn Express Hotel & Suites of Benton Harbor/St. Joseph. We are conveniently located one block south of I-94 at exit 29, a short drive to any destination in Benton Harbor and St. Joseph. Do you enjoy the water? We are located only 5 miles from Lake Michigan and Silver Beach and Warren Dunes.Our corporate travelers appreciate our high-speed Internet, business center and fitness room, while our families enjoy the crystal-clear indoor pool and spa. All our guests enjoy the convenience of our Express Start Breakfast , 'Still Free, Now Hot', with our signature cinnamon rolls, mouth watering buttermilk biscuits, country sausage gravy and so much more.The Holiday Inn Express Hotel & Suites of Benton Harbor/St. Joseph, with its convenient meeting room for 40 and outstanding service, is the perfect place for your small corporate meetings.Businesses near hotel: Whirlpool, AEP, Menasha, VAI, Leco,D.C Cook Nuclear Plant, Crossroads and Lakeland Regional Medical CenterAttractions near hotel: New Buffalo's newest attraction, The Four Winds Casino Resort, The Mendel Center, Lake Michigan College, Orchard's Mall, Treemendous Fruit Farms, Jolly Orchards, Berrien County Youth Fairgrounds, The Livery, Andrews University and Western Michigan University. Stay Smart at the Holiday Inn Express Hotel & Suites of Benton Harbor / St. Joseph. ... more   less 

Additional Information about Holiday Inn Express Benton Harbor

Address: 2276 Pipestone Rd, Benton Harbor, MI 49022
Region: United States > Michigan > Berrien County > Benton Harbor
Price Range: €79 - €244 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Benton Harbor 2.5*
Number of rooms: 79
Reservation Options:
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Also Known As:
Holiday Inn Express Benton Harbor Hotel Benton Harbor
Holiday Inn Benton Harbor
Benton Harbor Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Benton Harbor staff and other travellers.
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Questions? Get answers from Holiday Inn Express Benton Harbor staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Select another hotel”
Dogwalks, 15 Feb 2017 | Read review
“Different hotel”
Arlenelovesit, 31 Dec 2016 | Read review
“Choose a room not adjacent to the elevator.”
bilqis27, 26 Dec 2016 | Read review
“Not sure what you mean by Title your review or Room tip. You need for information on your survey. I have no desire to respond to those two boxes without a better explanation as to what you are seeking in the way of information.”
larryr789, 27 Sep 2016 | Read review
“Make sure you request a room opposite the interstate. ”
cathygM9778LB, 15 Jul 2016 | Read review
5 of 5