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DoubleTree by Hilton Hotel Bay City - Riverfront

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DoubleTree by Hilton Hotel Bay City - Riverfront
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805 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel Bay City - Riverfront
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Showing 802: English reviews
north branch, United States
Reviewed 8 June 2016

Stayed two nights for family wedding. Had excellent service, clean rooms, friendly staff, and comfortable accommodations all around..beds and linens were clean and comfortable..wedding ballroom was roomy and the waitstaff was superb as well as the banquet food.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
1Thank Julie M
Lake Forest, Illinois
Reviewed 5 June 2016

This Hotel is truly a fantastic place to stay when in the Bay City area. Have stayed there more than a dozen times and am NEVER disappointed with the friendly staff. They go out of their way to make ones stay wonderful. Even to the point to offer me an umbrella when a nasty thunder storm popped up. Will probably...

Review collected in partnership with DoubleTree by Hilton
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Thank Susie L
Wellington North
Reviewed 4 June 2016

Lovely location and enjoyable stay. Close to all we were looking to see and do. Usually only choose hotels that include breakfast but made an exception in this case because of the river front location.

Review collected in partnership with DoubleTree by Hilton
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Thank JADS-Ontario
Gaylord, Michigan
Reviewed 29 May 2016

Excellent-room was clean. Staff professional and very helpful. The room was clean and the cleaning staff did and excellent job. Location was perfect, close to downtown for restaurants. And other amenities

Review collected in partnership with DoubleTree by Hilton
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Thank W9570LHmatthewf
Flint, Michigan
Reviewed 27 May 2016

Very nice and clean. Beds where full size though. Hotel has beautiful views and a nice atmosphere. Even with weddings at the hotel it was quiet and peaceful setting. They said they are in the process of upgrading to king beds.

Review collected in partnership with DoubleTree by Hilton
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Thank 215joshuap
LeslieThompson, Director of Sales at DoubleTree by Hilton Hotel Bay City - Riverfront, responded to this review

Thank you so much for taking some time to give us some feedback. We are adding more King bedded rooms to our inventory and will be changing out the Double beds to Queens over the next couple of years. Our new furniture configuration now allows enough space to upgrade to queen beds but we are delaying a bit due to...

Reviewed 23 May 2016 via mobile

The area was great!!! We loved being right on the water and the pool area was nice!! Our family had a great time. The only complaint that we had was the beds were super hard and the husband and I had no room so we slept in separate beds! I didn't have a goodnights sleep until we got home!!

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Helpful?
Thank Amyrn83
LeslieThompson, Director of Sales at DoubleTree by Hilton Hotel Bay City - Riverfront, responded to this review

Dear Amyrn83~ Thank you for taking some time to give us your very valuable feedback. I am excited to share with you that we are currently increasing the number of rooms with King Beds due to the high demand. We will also be converting our Double Beds to Queens in the near future. I am so sorry you didn't think...

Grand Rapids, United States
Reviewed 22 May 2016

The pool/hot tub water was overly chlorinated and burned eyes only after five minutes in it. Dirt in the hot tub floating on the bubbles. Yuck! Good hotel if you don't use the pool area. The bed was very comfortable but my "city view" was of a rooftop. Not too pleasant to see that. The river side is much much...

Review collected in partnership with DoubleTree by Hilton
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Thank Ramona S
LeslieThompson, Director of Sales at DoubleTree by Hilton Hotel Bay City - Riverfront, responded to this review

Dear Ramona S~ Thank you so much for taking some time to give us your feedback regarding your stay. I did forward your comments on to the other department heads regarding your experience in our pool and can assure you that we keep our pool extremely well maintained and always exceed health department standards. I sincerely apologize that the pool...

Alva, Florida
Reviewed 22 May 2016 via mobile

excellent view of the river area. this is the place to stay if you're visiting Bay City credible hotel very clean great food and an awesome view you won't be disappointed Great place to stay during fireworks festival in July

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Thank Duanegwizdala
Lansing, Michigan
Reviewed 21 May 2016 via mobile

This was a wonderful stay in Bay City. The hotel is on the walking path that goes along the river. Great walk and lunch at a nearby restaurant was delicious. We had some problems with the air conditioning. Staff got right on it and when it couldn't be fixed right away helped us move to a new room. They gave...

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Thank Charlene P
Cedarburg, Wisconsin
Reviewed 19 May 2016

I feel bad writing this because I do only stay in Hilton chains because I love them. But this DoubleTree's customer service was horrible. I booked, as I should, for a 2-1 week stays for business and booked a suite. One day I noticed my reservation had changed without any notification and I was down graded to a small room....

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Helpful?
Thank emerzrn
LeslieThompson, Director of Sales at DoubleTree by Hilton Hotel Bay City - Riverfront, responded to this review

Dear emerzrn~ I am so sorry that we made your feel unimportant during your last stay. I did do some research and found that we booked your suite over dates that were already held by a group. This was 100% our fault. I feel terrible that we had to move you to a different room, as it was a very...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Doubletree by Hilton Bay City-Riverfront on the east bank of the Saginaw River in the heart of historic downtown Bay City, Michigan, offers the perfect location and ambiance for business and pleasure travel. Centrally located within the greater tri-city area of Midland, Bay City, and Saginaw, just two miles east of I-75 off of US-10, our hotel provides easy access to MBS International Airport, area corporations, and leisure attractions. Historic and prosperous, Bay City has retained its charm and is known for its antique shops, boutiques, pubs and eateries which are all within walking distance from the Hotel. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Bay City - Riverfront

Address: 1 Wenonah Park Pl, Bay City, MI 48708-5658
Region: United States > Michigan > Bay City
Price Range: €124 - €166 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — DoubleTree by Hilton Hotel Bay City - Riverfront 3*
Number of rooms: 150
Reservation Options:
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Also Known As:
Doubletree Bay City Riverfront Hotel Bay City
Bay City Doubletree
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Bay City - Riverfront staff and other travellers.
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over a year ago

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Questions? Get answers from DoubleTree by Hilton Hotel Bay City - Riverfront staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“You can request or possibly get upgraded to a river-view room.”
 of 5 bubbles Shadowz425, 5 Nov 2016 | Read review
“For the best view, ask for a room that looks out at river.”
 of 5 bubbles shorning, 1 Nov 2016 | Read review
“Quiet floors, comfortable beds, spacious rooms.”
 of 5 bubbles W7977VCjonathans, 2 Oct 2016 | Read review
“If its in your budget, get the river view room”
  • Sunset on the Saginaw River
 of 5 bubbles tomhR4951WU, 28 Sep 2016 | Read review
“River view is awesome”
 of 5 bubbles travelforwork035, 19 Sep 2016 | Read review
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