We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All reviewsroom was cleanfront desknice hotelsaginaw baycinnamon rollsoff the highwaywould stay here againgreat night's sleepworked fineup to datenorthern michiganbreakfast was includedthird floorbreakfast areaone night staynice breakfastking room
This hotel is everything you would expect from a IHG brand hotel. Friendly staff, clean comfortable rooms, a decent but not great continental breakfast, and a great location.
I was in town for work at the GM Powertrain Plant. I was pleased with this hotels...More
Response from Dawn C, Front Office Manager at Holiday Inn Express Hotel & Suites Bay CityResponded 2 weeks ago
Dear Valued Guest,
Thank you so much for taking the time to write such a nice review! I was happy to hear our location was convenient to the General Motors plant and restaurant choices. I am sorry our breakfast options were not great for you....More
While traveling in the evening from Detroit to Petoskey I stopped here for the night. The facility was great, up to date and clean. The folks were very helpful and friendly and I had a great night's sleep and a nice breakfast in the am.
Response from Dawn C, Manager at Holiday Inn Express Hotel & Suites Bay CityResponded 4 weeks ago
Thank you for staying with us during your travels. We are pleased to here that you enjoyed a good night sleep and breakfast.
We had a first floor room. The bed was very comfortable.
Breakfast was not what we were used to at other Holiday Inn Express locations. The cinnamon rolls were larger, very doughy and individually baked rather than baked together in a container. The same items...More
Response from Dawn C, Front Office Manager at Holiday Inn Express Hotel & Suites Bay CityResponded 4 weeks ago
Dear Valued Guest,
Thank you for taking the time to provide us with your feedback. Our guests opinions and observations are a valuable tool we use to make any improvements necessary to ensure all of our valued guests have the experience they deserve. Please know...More
We stayed here overnight when we had a bowling tournament in Bay City. This is a great hotel. The staff is super friendly and helpful. We often have a hard time finding a single room for our family of five, but this hotel offered a...More
Thank Amy M
Response from Dawn C, Front Office Manager at Holiday Inn Express Hotel & Suites Bay CityResponded 23 June 2018
Thank you for your excellent review. I'm so glad our Family Suite had everything your family of five needed to make your stay more comfortable. Our staff would like you to know they appreciate your kind words and hope you get a chance...More
We stayed here for the Canadian long weekend. Service was great and the Hotel was nice, but the beds are hard and very uncomfortable. You would think a hotel would pay attention to the sleep quality they are providing considering people are paying for a...More
Thank Chris L
Response from Dawn C, Front Office Manager at Holiday Inn Express Hotel & Suites Bay CityResponded 30 May 2018
Thank you for taking the time to tell us about your experience during your stay with us. Our staff sincerely appreciates your kind words regarding the service you received. We were very sorry to hear you thought our beds were uncomfortable. Your feedback...More