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Quality Inn & Suites Worcester

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Traveller (16)
Room & Suite (38)
Pool & Beach (7)
Overview
  • Excellent36%
  • Very good24%
  • Average15%
  • Poor8%
  • Terrible17%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Family Rooms
Fitness centre
2 Star Hotel
All hotel details
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (195)
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193 results
Traveller rating
65
47
31
16
34
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Time of year
LanguageEnglish
65
47
31
16
34
Show reviews that mention
All reviewsdead end streethard boiled eggssuburban extended staythe bed was extremely comfortablewaffle makerthe check in processbooked this hoteldesk staffnew englanddcu centeramandamicrowavedadgpsmassachusettscollege
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1 - 5 of 193 reviews
Reviewed 5 days ago

I have stayed here before since its conveniently located near a business site, This was the third strike for this property. It was partially renovated , but the renovations done are already trashed. It should not be a Choice Hotel! Section 8 transients with children...More

Thank Robert E
Response from Richard W, Manager at Quality Inn & Suites WorcesterResponded 4 days ago

Greetings Robert E: Thank you for your detailed feedback of our proprty. I have gone ahead and shared your comments with management team and every effort will be taken to ensure these issues are followed up on. Richard Walker Manager Quality Inn and Suites Worcester

Reviewed 2 weeks ago

No elevator for floors Sink dirty with toothpaste and water slow to drain Rugs ripped Hallway smelled like smoke Very noisey in the next room way into the wee hours of the morning Hallway floors needed to be vacuumed Morning continental breakfast room was small...More

Thank staticegardens
Response from Richard W, Manager at Quality Inn & Suites WorcesterResponded 1 week ago

Greetings Staticegardens: Thank you for detailed feedback of our hotel. I have gone and shared your comments with our management and we will follow up. Thank you Richard Walker Manager Quality Inn and Suites Worcester

Reviewed 16 March 2018

This hotel is sketchy and is in a sketchy neighborhood. A Housing Authority building is right up the street. We had a significant power outage due to a blizzard and we needed a place to say that would take dogs. All of the hotels near...More

1  Thank Cathie518
Reviewed 8 March 2018

Our son is in college in Worcester. We usually stay close to his campus but thought we would try a hotel that was farther away this time because it was $50+ cheaper /night. Have you ever heard: you get what you pay for? Shoddy entrance...More

1  Thank Jill H
Response from Richard W, Manager at Quality Inn & Suites WorcesterResponded 12 March 2018

Thank you for your review. I have gone ahead and shared your review with our Housekeeping and engineering team and we will follow up with every issue mentioned in your review. We appreciate feeddback and will react accordingly. We hope to see you again the...More

Reviewed 6 December 2017

I usually have positive experiences at hotels, but here I had a terrible stay. I had to change rooms at 2 AM because of loud guests next door that could have been suspicious activity, my second room had its balcony door wide open, and both...More

2  Thank Sue X
Response from Richard W, Manager at Quality Inn & Suites WorcesterResponded 8 December 2017

Greetings Sam: Thank you for your review of your property. I have gone ahead and shared your comments with our front office supervisor and we will follow up to make sure this does not happen again. We hope to see you again the next time...More

View more reviews
Best Value Properties in Worcester, MA
See all 10 hotels in WorcesterSee all
About
Amenities
Top amenities
Free Parking
Fitness Centre with Gym / Workout Room
Breakfast included
Pool
Spa
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Breakfast included
Self-Serve Laundry
Meeting Rooms
Business Centre with Internet Access
Multilingual Staff
Breakfast Available
Things to do
Fitness Centre with Gym / Workout Room
Pool
Spa
Details
Price range
US$90 - US$183 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$90 - US$183 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (16)
Room & Suite (38)
Pool & Beach (7)
Dining (4)
Business Centre & Event Rooms (3)
Questions & Answers
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MemersMa
3 May 2016|
AnswerShow all 2 answers
Response from Dino T | Reviewed this property |
You are very close to the Lincoln Plaza on Lincoln Street and could practically walk it. The street the hotel is on joins Lincoln Street. The mall has a Japanesse , Mexican, and Italian restaurant in it along with Target... More
1
Vote
LindsayMcInnis
21 March 2016|
AnswerShow all 2 answers
Response from SusanElizabeth33 | Reviewed this property |
I was allowed to bring my cat with me
0
Votes
b c
26 October 2015|
AnswerShow all 2 answers
Response from Richard W | Property representative |
No we are 100% smoke free. A fine will be applied if the guest smokes in the room. Thank you
0
Votes
Room Tips
"Do Not Stay Here!!!"
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"Choose a room away from the stairwells; the stairway doors slam very loudly. There are no elevators."
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"Make sure to pick a non-smoking room."
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"No advice."
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