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Quality inn Westfield

QualityInnUS$92*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
US$124*
US$92*
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US$94*
US$95*
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Quality inn Westfield
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83 Reviews from our TripAdvisor Community

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There are newer reviews for Quality inn Westfield
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Showing 82: English reviews
Fernandina Beach, Florida
Reviewed 6 May 2016

Enjoyed our stay. Will be back when in town. Very Friendly Staff. Very Accommodating. I would highly recommend this motel. The Manager was very helpful and worked around our schedule. Close proximity to everything.

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Helpful?
Thank love2teeup
bharatbt, Guest Relations Manager at Quality inn Westfield, responded to this review

Dear Guest, Thank you for such positive feedback and we are happy to know that you had enjoyed your stay with us. We look forward in seeing you again soon. Sincerely, Catherine Ooi Guest Relations

Falls Church, Virginia
Reviewed 3 May 2016 via mobile

We paid 80 bucks a night for this clean, comfy double room in the heart of Westfield with plenty of amenities. We had a microwave, coffee maker, refrigerator, and free breakfast with the works - self service, but very good. Plus wireless and great service

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Helpful?
Thank Courtney C
bharatbt, Guest Relations Manager at Quality inn Westfield, responded to this review

Dear Courtney, Thank you for your feedback and we are very happy to know that you have enjoyed your stay with us. We look forward in seeing you again soon. Sincerely, Catherine Ooi Guest Relations

Westfield, MA
Reviewed 1 January 2016

We found the room clean and comfortable, complete with amenities like refrigerator, microwave, coffeemaker, hairdryer. Unfortunately, the room was small so there was no room for a bedside table on both sides of the bed. The breakfast was complete - juices, bread, cereal, wafflemaker, eggs and sausage. We found it convenient to the highway and our old home, and we...

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Helpful?
2Thank Envirotraveller_59
bharatbt, Director of Sales at Quality inn Westfield, responded to this review

Dear Guest, Thank you for taking the time to fill out our online survey with such positive feedback! We are so glad you enjoyed your stay with us. We look forward to provide you with the same pleasant accommodations and service the next time you are in town. sincerely, Scott Fusco Director of Sales Quality Inn 413-568-2821

Latrobe, Pennsylvania
Reviewed 1 November 2015

My family of four spent the weekend and was very delighted with this facility. The staff and housekeeping group were very welcoming, courteous and informative. The room, the eating area and hallways were very clean. The hotel even though booked was quite and all the guests we met seemed happy. The water pressure was a bit low but the cleanliness...

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Helpful?
Thank Rick B
bharatbt, Director of Sales at Quality inn Westfield, responded to this review

Dear Rick, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide...

Hyannis, Massachusetts
Reviewed 25 October 2015

Checked in Friday. Staying through Monday. Check in went smoothly. Got a first floor room. Somewhat chemical smell in hall but not bad. King size bed. TV. Microwave. Refrigerator. Hair dryer. All worked! Clean! Staff helpful and friendly. Plan to have breakfast again tomorrow then onto next destination. Overall, I'd stay here again.

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Helpful?
1Thank Williamb1975
bharatbt, Director of Sales at Quality inn Westfield, responded to this review

Deat Williamb1975, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,...

Dighton, Massachusetts
Reviewed 13 October 2015

Great hotel. Right off highway. Staff is helpful and friendly. Rooms and facility clean and well maintained. Only problem is small parking lot when hotel is full. Breakfast with hot foods, cereal, etc. Small outdoor pool for summer.

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Helpful?
Thank Susan S
bharatbt, Public Relations Manager at Quality inn Westfield, responded to this review

Dear Susan, Thank you for your feedback. We are happy to know that you have enjoyed your stay with us. Yes, our parking spaces are limited when we are fully booked but we do have a back lot for parking. However, most guests prefers the parking in front of the hotel. We look forward in seeing you again on your...

Montrose, Pennsylvania
Reviewed 20 September 2015

I was able to use a coupon out of the travel book, checkin was easy and I even got a trail mix bar because I'm a platinum customer - that was a first. Very clean, quiet, good hot breakfast in the morning and located next to a Wendy's for supper that night.

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Helpful?
1Thank jktran
bharatbt, Guest Relations Manager at Quality inn Westfield, responded to this review

Dear JKTran, Thank you for your feedback and for choosing Quality Inn. We are happy to know that you have enjoyed your stay with us and the little token to show our appreciation for your brand loyalty. We hope to see you again on your next trip to Westfield, MA. Yours sincerely, Catherine Ooi

Randolph, Massachusetts
Reviewed 12 August 2015

My room was at the end near the pool. Their is a Wendy's next door and a Friendly's across the street. Luckily, I was also able to find a place to buy a bottle of wine down the street. The hotel also had a laundry room, ice machine, and drink vending machine. I stayed on the first floor towards the...

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Helpful?
Thank Susan F
bharatbt, Director of Sales at Quality inn Westfield, responded to this review

Dear Susan, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We are so happy to hear that you enjoyed your stay with us. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience...

Orlando, Florida
Reviewed 10 August 2015

The room was comfortable and clean, a refreshing change from many turnpike motels. I was traveling with a pet and charged a fee, however when looking for a place to walk my pet, there were prominent signs forbidding walking pets on the grass. Instead, instructions were to walk them on the "Pet Walk" on the other side of the fence....

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Helpful?
Thank PixelW22
bharatbt, Director of Sales at Quality inn Westfield, responded to this review

To Pixelw22, We are happy that you found our hotel clean and comfortable. I do apoligize for the confusion on our pet area. We are working on creating a better place for people to walk their pets, you could have used anywhere on the backside not just by the dumpster. We have only 4 pet rooms that are at the...

Brandon, Vermont
Reviewed 30 July 2015

"Upon entering our room, we were greeted with a fresh smelling, very clean room. The bed was very, very comfortable and our room was cleaned every day. The continental breakfast was excellent and the staff very courteous and helpful."

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Helpful?
Thank Lesa P
bharatbt, Director of Sales at Quality inn Westfield, responded to this review

Dear Lesa, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Breakfast Available
  • Business Centre with Internet Access
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Quality Inn Westfield Massachusetts conveniently located on route 10/202 off exit 3 on I-90. This Quality in is just minutes away from downtown Westfield and Springfield, and several area attractions including: The Westover Air Force Base, NaiSmith Memorial Basketball Hall of Fame, Eastern States Exposition, Six Flags New England, The Mass Mutual Center, Yankee Candle, and the Holyoke Mall. The Quality Inn is a completely Smoke Free and Pet Friendly perfect for business travelers, families and individuals seeking quiet, clean, and friendly accommodations in Westfield Mass. We invite all our guests to enjoy our complimentary Q breakfast hot and fresh every day. Stay connected with coworkers, friends, or family with our free hi-speed wireless internet, and business center. Or take some time out to relax in our outdoor seasonal pool. Also, be sure to check out our great special offers, and packages. For Corporate and Group rates please contact our Director of Sales for more information. ... more   less 

Additional Information about Quality inn Westfield

Address: 2 Southampton Rd, Westfield, MA 01085-1320 (Formerly Econo Lodge)
Region: United States > Massachusetts > Westfield
Price Range: €80 - €154 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality inn Westfield 2.5*
Number of rooms: 57
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Also Known As:
Econo Lodge Westfield
Westfield Econo Lodge
Econolodge Hotel Westfield
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Questions & Answers

Here's what travellers have asked, with answers from Quality inn Westfield staff and other travellers.
1 question
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Westfield, Massachusetts
over a year ago

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Questions? Get answers from Quality inn Westfield staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“First floor, on parking lot side. Doors open to inner hall way and to outside. Great way to walk dogs and load/unload.”
Williamb1975, 28 Dec 2016 | Read review
“Ask for a room facing the parking lot :)”
BethanyL103, 14 Nov 2016 | Read review
“Rooms on the side away from the parking lot may be quieter as guests depart in the morning.”
DAH1806, 2 Oct 2016 | Read review
“Odd number rooms on first floor open to parking lot. Easy to unload!”
Williamb1975, 25 Oct 2015 | Read review
“Ask for second floor, quiet room in the back. They do overlook the parking lot but are amazing quiet.”
susansL8396AP, 13 Oct 2015 | Read review
5 of 5
QualityInn
US$92* /night
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Hotwire.comUS$94
Booking.comUS$95
CancelonUS$124
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Prices are for 1 room, 2 adults
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