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Holiday Inn Express Hotel & Suites Westfield

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Traveller (3)
Room & Suite (12)
Dining (4)
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Overview
  • Excellent29%
  • Very good43%
  • Average21%
  • Poor4%
  • Terrible3%
Travellers talk about
“mass pike”(26 reviews)
“room was clean”(27 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Express Hotel & Suites Westfield
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Rooms
1 Jul2 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (187)
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Traveller rating
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74
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LanguageEnglish
55
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All reviewsmass pikeroom was cleanstate universitywarm cinnamon rollsfree breakfastheating unitstayed here for one nightsix flagsthe breakfast areawaffle makerhard boiled eggsa great staywould recommend this hotel to anyoneyogurtroom ratewould stay here againthird floor
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11 - 15 of 185 reviews
Reviewed 19 July 2017

This is our second visit to Holiday Inn in Westfield. We were there for a weekend at Tanglewood. It is clean, convenient, and the staff are very frirendly. Didn't use the pool, but looked inviting.... breakfast was very good and the attendant always kept the...More

Thank rosemaryd399
Reviewed 17 July 2017

We have stayed at this hotel before, but this visit seemed as though the hotel has been refreshed. The cleanliness of the room seemed much better than our last visit. The staff has always been attentive, and this time was no exception. We requested extra...More

Thank AnSc
Response from Nathan B, General Manager at Holiday Inn Express Hotel & Suites WestfieldResponded 18 July 2017

Dear Guest, Thank you so much for taking a few moments to provide us with your feedback. I was absolutely delighted to hear that your overall stay was enjoyable and that our staff was so accommodating. We truly pride ourselves on providing a great guest...More

Reviewed 2 July 2017

The hotel is located right off the Mass Pike, which is super convenient if you need a stopover on your trip, as we did. There isn't much around the hotel, but the front desk provides directions to local restaurants as well as some takeout menus....More

Thank NY_Guy_Traveling
Reviewed 21 June 2017

When this opened it was right up there with the rest of the Holiday Inn Express properties as having all the latest amenities. Their trademark shower head, a full breakfast and well appointed rooms. My last stay there left me a bit disappointed. It still...More

Thank MichaelWestford
Response from Nathan B, General Manager at Holiday Inn Express Hotel & Suites WestfieldResponded 29 June 2017

Dear Guest, Thank you so much for taking the time to provide us with your feedback. I would like to extended our sincerest apologies with regards to your stay falling short of expectations. I can assure you that your comments have been documented as well....More

Reviewed 14 June 2017

Stayed here June 11-13, 2017 during Westfield State University student/parent orientation. The hotel is directly off Mass Pike, very convenient, 5 minutes from Westfield State. Room was large and very clean. The remote for the TV didn't work well, so I downloaded the app to...More

Thank Purplerooster
Response from Nathan B, General Manager at Holiday Inn Express Hotel & Suites WestfieldResponded 21 June 2017

Dear Guest, Thank you so much for taking time to provide us with your feedback. I was delighted to hear that your overall stay was enjoyable while attending orientation at Westfield State University. We truly pride ourselves on providing our guests a great experience. It...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Self-Serve Laundry
Breakfast Available
Dry Cleaning
Multilingual Staff
Things to do
Fitness Centre with Gym / Workout Room
Pool
Heated pool
Indoor pool
Details
Price range
US$118 - US$180 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$118 - US$180 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (3)
Room & Suite (12)
Dining (4)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
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carlene m
11 May 2017|
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Response from Trayw4 | Reviewed this property |
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Room Tips
"The third floor corner rooms are very quiet."
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"3rd floor was quiet"
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"Ask for the third floor if you're looking for peace and quiet."
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"Room 318 was larger than others in our party"
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