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All reviewsmass pikeroom was cleanstate universitywarm cinnamon rollsfree breakfastheating unitstayed here for one nightsix flagsthe breakfast areawaffle makerhard boiled eggsa great staywould recommend this hotel to anyoneyogurtroom ratewould stay here againthird floor
This is our second visit to Holiday Inn in Westfield. We were there for a weekend at Tanglewood. It is clean, convenient, and the staff are very frirendly. Didn't use the pool, but looked inviting.... breakfast was very good and the attendant always kept the...More
We have stayed at this hotel before, but this visit seemed as though the hotel has been refreshed. The cleanliness of the room seemed much better than our last visit. The staff has always been attentive, and this time was no exception. We requested extra...More
Response from Nathan B, General Manager at Holiday Inn Express Hotel & Suites WestfieldResponded 18 July 2017
Thank you so much for taking a few moments to provide us with your feedback. I was absolutely delighted to hear that your overall stay was enjoyable and that our staff was so accommodating. We truly pride ourselves on providing a great guest...More
The hotel is located right off the Mass Pike, which is super convenient if you need a stopover on your trip, as we did.
There isn't much around the hotel, but the front desk provides directions to local restaurants as well as some takeout menus....More
When this opened it was right up there with the rest of the Holiday Inn Express properties as having all the latest amenities. Their trademark shower head, a full breakfast and well appointed rooms. My last stay there left me a bit disappointed. It still...More
Response from Nathan B, General Manager at Holiday Inn Express Hotel & Suites WestfieldResponded 29 June 2017
Thank you so much for taking the time to provide us with your feedback. I would like to extended our sincerest apologies with regards to your stay falling short of expectations. I can assure you that your comments have been documented as well....More
Stayed here June 11-13, 2017 during Westfield State University student/parent orientation. The hotel is directly off Mass Pike, very convenient, 5 minutes from Westfield State.
Room was large and very clean. The remote for the TV didn't work well, so I downloaded the app to...More
Response from Nathan B, General Manager at Holiday Inn Express Hotel & Suites WestfieldResponded 21 June 2017
Thank you so much for taking time to provide us with your feedback. I was delighted to hear that your overall stay was enjoyable while attending orientation at Westfield State University. We truly pride ourselves on providing our guests a great experience. It...More