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All reviewsmass pikeroom was cleanstate universitywarm cinnamon rollsreal eggsfree breakfastheating unitstayed here for one nightthe breakfast areasix flagswaffle makerhard boiled eggsa great staywould recommend this hotel to anyoneyogurtroom ratewould stay here again
The room was good. Seemed clean. But the elevator hasn’t been vacuumed for awhile. I even left a note in the elevator on the 2nd asking if it ever gets cleaned. When I got back to the hotel the sign was gone and pieces of...More
Thank Jim R
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites WestfieldResponded 1 week ago
Hello Jim R,
Thank you for sharing your thoughts and for staying with us on this visit to Westfield. We endeavor to make sure our guests are satisfied with everything we provide. I'm sorry to have fallen short of your expectations with the lapses in...More
I once again stayed at the Holiday Inn and was impressed by the efficient check-in. My room was clean, and as requested, on the third floor. Although it was cold outside, the heating unit kept the room toasty warm. They have standard amenities, which is...More
Stayed here overnight for a local gymnastics meet. Walls we thin so always travel with white noise in order to have a better nights sleep.
The breakfast was unexpected and good for a free breakfast!
Was overall super convenient and a great stay. Easy check...More
The hotel is in an convenient location near the Mass Pike, gas stations, a restaurant. It has the standard excellent Holiday Inn breakfast. My room was clean, bed gave pleasant sleep. Bathroom had plenty of bath towels. No complaints.
Very basic, clean Holiday Inn Express off the Mass Pike. TV's are a little dated, but channel selection is good. Room was clean, bed was ok, spacious & a good AC unit. Breakfast in the AM is nothing special, but adds value to the room...More
Response from Nathan B, General Manager at Holiday Inn Express Hotel & Suites WestfieldResponded 19 October 2017
Thank you so much for taking the time to provide us with your feedback. I was very pleased to hear that your overall stay was enjoyable. We truly pride ourselves on providing our guests with a great experience. Thank you again for your...More