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Holiday Inn Express Hotel & Suites Westfield

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Room & Suite (12)
Dining (4)
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Overview
  • Excellent29%
  • Very good43%
  • Average21%
  • Poor4%
  • Terrible3%
Travellers talk about
“mass pike”(26 reviews)
“room was clean”(26 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
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Offers from Holiday Inn Express Hotel & Suites Westfield
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Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (186)
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Traveller rating
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LanguageEnglish
55
74
40
8
7
Show reviews that mention
All reviewsmass pikeroom was cleanstate universitywarm cinnamon rollsreal eggsfree breakfastheating unitstayed here for one nightthe breakfast areasix flagswaffle makerhard boiled eggsa great staywould recommend this hotel to anyoneyogurtroom ratewould stay here again
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1 - 5 of 184 reviews
Reviewed 4 weeks ago via mobile

The room was good. Seemed clean. But the elevator hasn’t been vacuumed for awhile. I even left a note in the elevator on the 2nd asking if it ever gets cleaned. When I got back to the hotel the sign was gone and pieces of...More

Thank Jim R
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites WestfieldResponded 1 week ago

Hello Jim R, Thank you for sharing your thoughts and for staying with us on this visit to Westfield. We endeavor to make sure our guests are satisfied with everything we provide. I'm sorry to have fallen short of your expectations with the lapses in...More

Hotel's Favourite
Reviewed 24 January 2018

I once again stayed at the Holiday Inn and was impressed by the efficient check-in. My room was clean, and as requested, on the third floor. Although it was cold outside, the heating unit kept the room toasty warm. They have standard amenities, which is...More

Thank AnSc
Reviewed 31 January 2018

Stayed here overnight for a local gymnastics meet. Walls we thin so always travel with white noise in order to have a better nights sleep. The breakfast was unexpected and good for a free breakfast! Was overall super convenient and a great stay. Easy check...More

Thank Jennifer R
Reviewed 28 November 2017

The hotel is in an convenient location near the Mass Pike, gas stations, a restaurant. It has the standard excellent Holiday Inn breakfast. My room was clean, bed gave pleasant sleep. Bathroom had plenty of bath towels. No complaints.

Thank KeithHruza
Reviewed 11 October 2017

Very basic, clean Holiday Inn Express off the Mass Pike. TV's are a little dated, but channel selection is good. Room was clean, bed was ok, spacious & a good AC unit. Breakfast in the AM is nothing special, but adds value to the room...More

Thank Shoey2100
Response from Nathan B, General Manager at Holiday Inn Express Hotel & Suites WestfieldResponded 19 October 2017

Dear Guest, Thank you so much for taking the time to provide us with your feedback. I was very pleased to hear that your overall stay was enjoyable. We truly pride ourselves on providing our guests with a great experience. Thank you again for your...More

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Most Booked Properties in Westfield, MA
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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Self-Serve Laundry
Breakfast Available
Dry Cleaning
Multilingual Staff
Things to do
Fitness Centre with Gym / Workout Room
Pool
Heated pool
Indoor pool
Details
Price range
US$122 - US$195 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$122 - US$195 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (3)
Room & Suite (12)
Dining (4)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
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carlene m
11 May 2017|
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Response from Trayw4 | Reviewed this property |
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Room Tips
"The third floor corner rooms are very quiet."
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"3rd floor was quiet"
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"Ask for the third floor if you're looking for peace and quiet."
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"Room 318 was larger than others in our party"
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